Culture Boleh Global Training PLT

Impress Your Global Audience with These 3 Presentation Skills

Boleh Blogger — Mon, 13 Feb 2023 12:50:15 +0000

Such were the words of Lee Iacocca, the man who was instrumental in the introduction of several successful Ford car models. Through this article, we will briefly discuss a few tips that can help you to successfully get your ideas across to a global audience. 1. Deliver a message that is simple, clear, and persuasive. […]

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4 Aspects of Body Language – What They May Mean in Your Culture

Boleh Blogger — Mon, 13 Feb 2023 12:40:53 +0000

Body language is a type of nonverbal communication that uses our facial expressions, tone of voice, posture, and gestures to convey our (hidden) feelings and motives. Were you aware, though, that nonverbal cues commonly used in some cultures can be offensive in others? Consider the following examples: While maintaining healthy eye contact often signify […]

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Cultural Intelligence – The Cure to Stereotyping

Boleh Blogger — Thu, 06 Sep 2018 09:32:28 +0000

“I prefer hiring candidates from ethnicity A because those from ethnicity B are generally lazy and unproductive.” “Ladies do not make good bosses because they’re typically mean, controlling and moody all the time.” “Oh no, I’ve got a Millennial on my project team. These Millennials always feel they are so entitled!” Whether we like to […]

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When Is Conflict not a Conflict?

Boleh Blogger — Mon, 20 Aug 2018 03:25:13 +0000

When you notice two people speaking very loudly and gesturing animatedly, would you assume they are arguing or just having a normal conversation? Or when someone comments negatively on the work you produce, does that affect you emotionally as a person? Do you welcome disagreements or challenges to your idea in front of your fellow […]

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Dealing with Conflict Across Cultures

Boleh Blogger — Wed, 18 Jul 2018 11:15:18 +0000

During a regional management meeting several years ago, Donald (an Australian manager working in Singapore) delivered his progress update and unashamedly claimed full credit for the data gathering and completion of a particular project. The irony was that the actual contributors (Malaysians and Singaporeans) to the project of whom he was taking credit away from […]

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Leveraging Our Treasured Malaysian Cultural Values to Elevate Customer Service Standards

Boleh Blogger — Mon, 25 Jun 2018 03:47:29 +0000

After a month of waiting, my car is finally back in commission following a replacement of a defective automotive part. My customer service experience was fraught with long waiting periods, lack of progress updates, unanswered calls and the general we-can’t-help-you-much-and-you-will-just-have-to-wait attitude. Even though my car was finally ready for collection, I had to personally follow […]

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Are You Known for Responding in a Timely Manner?

Boleh Blogger — Thu, 17 May 2018 02:26:56 +0000

Ronald requires a third-party reviewer to provide feedback on his recent evaluation report for a construction project. He sent the documents via email to his peer, Thomas, two weeks ago but has not received a response. He decides to send a reminder email to Thomas. When Ronald returns to the office the next day, there […]

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3 Keys to Developing Critical Thinking for Malaysians – From Local to Global

Boleh Blogger — Thu, 19 Apr 2018 09:08:01 +0000

Let us imagine that you work as a senior finance personnel in the Kuala Lumpur branch of a multinational pharmaceutical organization. Recently, a decision was made to standardize your finance processes across all regions so as to create a One Finance Team rather than individual silos that operate with varying reporting systems. A change management […]

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The Valued Contributor vs The Silent Observer – Which Are You?

Boleh Blogger — Thu, 15 Mar 2018 06:07:19 +0000

Have you ever had a 15-minute internal conversation with yourself to decide if you should share your idea or not, just to have your colleague voice out the exact same idea during a company meeting? And when that same idea was hailed as a fantastic solution to the problem at hand, you kicked yourself with […]

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3 Steps to Making Your Value Known When Working with Western Cultures

Boleh Blogger — Wed, 14 Feb 2018 08:19:33 +0000

The Head of Project Management, an American named Michael, has called for a team meeting to discuss the details of an upcoming new project that is scheduled to begin in two weeks’ time. He has asked the team to be prepared to cover all aspects of the project – time, resources, issues – so that […]

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