From personal experience, I like to research the web before I make any purchase because I want to make sure that my hard-earned money will be invested into a product or service that has quality, good reviews and will last a long time. I don’t ever want to waste my money on something that is poorly made, has a history of bad reviews or will break within a year causing me to spend even more money on a replacement item. And believe it or not, my researching behavior is not uncommon.
According to the e-Commerce Foundation, in 2017, 88% of consumers pre-research their intending purchases online before making a purchase either online or in-store – that’s 215.4 million US people in a year. These figures are projected to reach 230.5 million US online shoppers by 2021 browsing products, comparing prices and/or purchasing merchandise online at least once. With these kinds of stats, it’s truly a no-brainer to build a website for your business.