Serving thousands of clients, from professional golfers to owners, CEO’s and board members of multi-billion-pound companies, the JCB Golf & Country Club caters for the worlds golfing elite as well as some of the biggest names in business. As the UK’s no.1 golf course and one of the top ten most exclusive in the world, the JCB Golf & Country Club describes itself as “the dawn of a new vision for golf” and with resident PGA professionals like John Howells and five times European tour winner Tommy Fleetwood making good use of the world class facilities, you’d be hard pressed to argue.
In working with Chemex, JCB has opted for a quality product range, not necessarily the cheapest, so we put it to Gary, why is quality so important?
“Here at JCB Golf & Country Club we pride ourselves on providing a first-class service in all areas. Cleaning and hygiene are critical to that, so using top quality cleaning products helps us to achieve this across the board. That confidence & peace of mind is crucial and an easy ordering system, plus expert help and guidance when required is the cherry on top”
The old adage ‘time is money’ is pretty spot on for those working in hospitality. Getting things done quickly and consistently is key to a successful business, but with variables such as staff training or level of cleaning required, it’s difficult to ensure consistency across the board. It’s just another reason JCB chose to work with Chemex…
The products work first time, saving the team a lot of time and effort. Repeating the same job over & over just wouldn’t work for us, we need it done and done properly the first time. We also have to be mindful of Health & safety legislation and Food safety, any kind of slip-up could become an issue.”
More often than not, the easier the better, and at Chemex that’s exactly what we try and do for all our customers. Our product range is designed to conquer any task and our advanced formulations ensure even the toughest jobs are made easy. But it doesn’t stop with the products, thanks to a dedicated team of experts we have the knowledge and experience to help our customers with almost anything cleaning, and hygiene related.
“Our Chemex account manager Ian is superb. Always on hand when needed and always has the information needed to hand, he’s a credit to Chemex. I hadn’t used Chemex before joining JCB, but I’ve been very impressed with the products and the support.”
We look forward to our continued work with JCB and supporting them in their expansion of the JCB Golf & Country Club facilities.
]]>Cattle Country has long been a Chemex customer, servicing their wedding venue facility and the Adventure Farm Park itself. In March whilst servicing the wedding venue, Brett (the local Chemex Expert) was introduced to the new Chef & Catering Manager, hired specifically for the launch of the brand new Graze Café, set within the grounds of Cattle Country.
Toni Cullimore, Owner, said; “We couldn’t have done what we did, in the very short timeframe without the support we received from Brett and Chemex. Having your chosen hygiene partner onsite at 7am on a Saturday morning says it all really.”
After a site audit and assessment, Brett outlined what would be required to ensure the new facility could run smoothly from a cleaning and hygiene management standpoint. Then, after the green light set to work installing dispensers, dosing equipment, advising on equipment storage and various other bits and pieces ready for the grand opening in March. In the build-up to opening even Tony Cullimore, owner of Cattle Country, was getting involved, laying bark and adding final touches. They had a new building, new equipment, a new chef and a carefully crafted launch plan when lockdown arrived
An email announced they expected to be closed for three to six months, devastating for the business as the spring and summer months are the busiest.
Then, in late June Brett (local Chemex Expert) had a call to ask if he could come back to site and work with the Cattle Country team to ensure that when the park re-opened it would be as safe as possible (COVID secure), for the limited number of visitors they would be allowed to accommodate from July 4th. This meant 17 hand sanitiser stations to cover the attractions and disinfection points for everything from crazy golf equipment to very large jumping pillows and life jackets.
7am Saturday 4th July came around, and Brett was onsite finishing the install, as the gates were due to open at 10am, and life was breathed back into the park with some very happy and lively children!
Then, much to the relief of the struggling hospitality industry, ‘Eat Out to Help Out’ was launched in August. For the Graze Cafe this could not have come at a better time, as far as raising its profile was concerned and making up for those lost summer months. Kitchen and front of house staff worked tirelessly to cope with the extra demand and all were grateful for the respite come August 30th, or would have been had their local Environmental Health Officer not chosen to do his first official inspection.
Once again all the staff pulled together and Brett was on hand for a few of the more detailed bits. The new Chef and Catering Manager was busy washing anything that stood still, even though it was spotless and Graze was poised for the inspection.
Needless to say, a 5 Star rating followed, anything less would have been disappointing but given what the team had been through over the past few months this was one of those times where five stars really meant something special and a testament to the Graze team and Brett for going the extra mile.