Zophia was born with a rare nervous system disorder affecting her mobility, speech, and sleep. Swimming and being in water bring her joy. So, Zophia’s family contacted Make-A-Wish® Metro New York, their local chapter, who granted her wish with help from Marquis Hot Tubs.

A Bubbly Partnership

Zophia’s wish marks 1100 wishes granted by Marquis and Make-A-Wish since their partnership began 23 years ago. Since then, Marquis has given over $7.2 million in donations and discounts to Make-A-Wish® America, Make-A-Wish® Canada, and Make-A-Wish® United Kingdom. By all accounts the program is a huge success.

Freedom and Fellowship

Having her own hot tub affords Zophia physical and emotional benefits. “She has more independence in the water,” said Alexx, Zophia’s mom. “Being able to interact with her friends, siblings, and cousins without being in a chair and without restrictions, is so good for her physically and mentally. It’s amazing for us as parents to see how freeing that is to her.”

A Labor of Love

Zophia received a Marquis Crown Resort, a luxury 5-person hot tub with two full-body lounges, and specialized massage seats for different therapy needs. After shipping, Marquis relies on its dealer network for final installation. Acme Pool & Spa Company in New Hartford drove over 6 hours round trip to ensure a smooth experience. Owner Tyler Armstrong was happy to help.

“We absolutely loved seeing the enjoyment it brought Zophia and her family,” said Armstrong. “It makes you realize you shouldn’t take for granted what you have. My team understands the importance of these situations, and we hope to do more in the future. It doesn’t matter how far away the delivery is. If possible, we’ll help with every single one.”

Inspired to Work Harder

Rick Gallagher, CEO of Marquis, and father of seven expressed his appreciation: “Wish kids like Zophia inspire us to make hydrotherapy available to more children with critical illnesses. It’s a privilege to be part of the team that includes Marquis, dealers like Acme Pool and Spa, and the good people at Make-a-Wish who have come together to make this happen 1,100 times. In a world with its share of brokenness, this sort of work inspires all of us to work harder to serve well and make an impact how we best can do so.”

$1100 Off Coupon in April

To celebrate 1100 wishes granted, Marquis is offering $1100 off two popular models during its “In the Spirit of a Wish” campaign. At participating dealers, save $1100 off the Crown Spirit 4-person hot tub or the Crown Wish 5-person hot tub. Plus, Marquis will donate $100 to local Make-A-Wish chapters for every Spirit and Wish hot tub purchased in April. Download the discount coupon at marquisspas.com/in-the-spirit-of-a-wish. Offers end on April 30, 2023.

World Wish Day 2023

Each year, Make-A-Wish celebrates World Wish Day on April 29th. Thanks to everyday people, Make-A-Wish has granted more than 550,000 wishes to date around the globe. A child makes a wish, but you make a difference. Raise your hand and donate at wish.org/worldwishday.

Whether you are eagerly awaiting your new spa, just had it delivered, or have owned your Marquis hot tub for decades, these ten tips will help you. If you have questions along the way, feel free to reach out to your local Marquis Dealer. To find your Dealer’s contact information, click the green button below:

1. Top it Off

Regular spa usage and evaporation will gradually reduce your spa’s water level. Without people in the spa, the water should reach about two thirds of the way up the skimmer opening (pictured above). If you notice the pumps “surging”—meaning they repeatedly start and stop—it probably means your water level is too low. Fill it to the recommended level and enjoy a nice hot soak!

2. Clean the Filter(s)

For best results, a monthly cleaning routine will ensure your spa’s filtration system runs as efficiently as possible. It will also help to extend the lifespan of your filter(s), which may help to save money:

• Once a month, remove the filter(s) and use Marquis® Rapid Action Filter Cleaner as directed on the bottle. After cleaning and rinsing outside the spa, allow time for air drying completely. Depending on the weather, air drying may take up to 48 hours.

PRO TIP: For convenience, keep a spare set of genuine Marquis hot tub filters in a clean, dry place. When you remove dirty filters for cleaning and air drying, swap in your spare set from storage. Once your dirty filters are cleaned and air dried, they become your spare set for storage. Repeat this process throughout the year to rotate and maintain your filters. When re-inserting a spa filter, just tighten it until it is snug. (Be careful not to overtighten it, as this can cause the filter or filter housing to crack.)

3. Be Patient

After refilling an empty spa and closing the cover, it can take anywhere from 12 to 24 hours for cold water to reach its operating temperature. (A swim spa may take even longer.) Since heat impacts water chemistry, you should wait until the water is fully heated before using test strips and making adjustments to the pH balance or sanitizer levels.

4. Rinse Off First

Your water chemistry will be easier to manage the less extra “stuff” you bring into your spa. In other words, rinse off completely in the shower before getting into your spa. Showering removes skin residue like deodorant, lotion and makeup. Rinsing your bathing suit reduces residue from detergent and fabric softeners. Plus, clean bathers use up less sanitizer, which may help to save money.

• PRO TIP: Depending on your spa usage habits, it’s best to drain, clean and refill your spa every four to six months. Spring, summer, and fall are the best seasons due to warmer weather. To avoid spa damage—and costly repair bills—never drain your spa during freezing weather. (For details, please see your Owner’s Manual.)

5. Pump it Up

The latest Marquis hot tubs have either one or two pumps. One-pump models supply water to every seat. In two-pump models, each pump supplies one half of the spa. For example, turning on Pump 1 supplies water to Zone 1. Turning on Pump 2 supplies water to Zone 2. Running pumps on high speed delivers the most powerful water flow.

• PRO TIP: If your spa has two pumps, you may conserve energy by using one pump at a time. For example, if you are soaking alone, you can simply run the pump which supplies the therapy seat(s) you are using.

6. Enjoy MicroSilk®

If your hot tub has MicroSilk Oxygen Skin Therapy, you are in for a luxurious treat! The system is designed to work when the main pumps are turned off. Then, pushing the MicroSilk button activates a dedicated MicroSilk pump. Depending on the size of your spa, it may take several minutes for the dissolved oxygen cloud to fully permeate the spa water.

• PRO TIP: During a MicroSilk session, add SpaZazz® aromatherapy crystals (or, liquid elixirs) as directed on the bottle. SpaZazz products are formulated for hot tub use and add extra layers of bliss to your experience. (But never use oily essences or Epsom salts in a hot tub.)

7. Know the Knobs

Each Marquis hot tub series has therapy control knobs to divert water flow to different seats. Depending on your hot tub model, these knobs have different names:

• “Diverter Valves” — Celebrity Hot Tubs® and Marquis Elite Series
• “V³ Throttle Controls” — Vector21 Series
• “Dynamic Flow Controls” — Crown Collection

In addition, smaller knobs are located next to the seat(s) they control. Most of these knobs control air bubbles for the nearby seat. Some models may also have knobs to turn neck jets on or off. Lastly, there is always one knob dedicated to turning waterfalls on or off.

• Crown Collection hot tubs also feature “JETS” buttons on selected models. These circular buttons control the pump speed for jets in that seating area.

8. Get in the Zone

In your Owner’s Manual, there is a section for each model entitled: “Therapy Controls.” Start by locating the diagrams for your particular spa model. As you will see, your spa is divided into different sections (or, zones). Each section has a large therapy control knob assigned to it. In the diagram, each knob—and the jets it controls—are highlighted in black.

Example:

• Pictured above are therapy control diagrams for the V94 hot tub (Vector21 Series). The V94 has two pumps, so it has two main zones. Zone 1 (pictured) controls one half of the spa, and Zone 2 (not pictured) controls the other half.

• As pictured, Zone 1 is located on the left-hand side of the spa. Zone 1 has three sections: 1A, 1B and 1C. Look at Zone 1A at about the 9 o’clock position, and notice the large V³ Throttle Control knob highlighted in black. The jetpods it controls are also highlighted in black. Now look at Zone 1C, which highlights the Whitewater-4™ jet in the center of the footwell. Can you find which knob controls it? (HINT: The knob is located on the left-hand side of the filters, near the 12 o’clock position.)

9. Customize Your Therapy

Each Marquis series offers unique ways to fine-tune your hydromassage for a customized experience:

• Celebrity Hot Tubs and Marquis Elite Series have adjustable jet inserts. This means you can vary water flow by turning each jet face right or left. When turned all the way up, you feel more power through the jet. When turned down, you feel less power, but nearby jets feel more powerful. For maximum water flow everywhere, turn every jet insert all the way up. Some hot tub models have diverter valves to supply water flow to specific seat groups.

• Vector21 Series hot tubs supply water flow to each section of the spa. Then, using the V³ Throttle Controls (labeled “Z” for zone), you can fine-tune the water flow from 0% to 100%. Turning a seat completely off allows you to quietly soak, while the person in the seat next to you continues to enjoy their hydromassage. For example, if your spa has a Commander’s Lounge (V65L, V77L, V84L, V94L), you can turn off all the seats in that section—except for the lounge. Then, all the available water flow will go to the lounge. In addition, smaller knobs—marked “A” for air control, and “N” for neck jets—are located next to the seat(s) they operate.

• Crown Collection hot tubs follow the same zone principle, in that each section of the spa has its own Dynamic Flow Control. This revolutionary design lets you share water flow among all the blue jets in a section, isolate the flow into targeted High-Output Therapy™ (H.O.T.™) Zones, or blend water flow anywhere in-between. Best of all, it’s very intuitive and easy to use. H.O.T. Zone jets have red nozzles so they are easy to identify.

10. Be Social

Connecting with family and friends is one of the best reasons to own a hot tub or swim spa. But you can also help other people eager to experience the hot tub lifestyle. How so? By following Marquis on social media, posting photos of your spa area design, and sharing helpful feedback. Plus, we post useful tips and offer special giveaways throughout the year!

• Follow us on Facebook
• Follow us on Instagram
• Follow us on Twitter
• Follow us on Pinterest

Have a Great Year!

Thank you for choosing Marquis! We sincerely appreciate the confidence you have placed in us, and are overjoyed to know our products will improve your quality of life. From easing physical and mental discomfort, to creating opportunities for social and romantic connection. We wish you many happy years of spa ownership. Happy soaking!

Estimated reading time: About 4 minutes

The Highest Standards

For starters, all Marquis hot tubs and Aquatic Training Vessels™ (ATV™) swim spas meet or exceed the highest standards:

• California Energy Commission (CEC)
• European Union Council Directive 2002/96/EC
• Restriction of Hazardous Substances (RoHS)
• Waste Electrical and Electronic Equipment (WEEE)
• ANSI/APSP/ICC-14 2019 for Portable Electric Spa Energy Efficiency

Our products are carefully engineered to improve system performance and consume less energy. For example, our flagship ConstantClean+™ water management system—available across our entire product line—is the most thorough and efficient water care system on the market.

Sustainable Culture

Marquis is pleased to follow the guidance of the Oregon Department of Environmental Quality, an agency known for its passionate commitment to the environment. To ensure a culture of sustainability:

• Marquis employs a full-time safety and compliance manager to audit our facilities, ensuring best practices and a culture of continuous improvement.

• Our workplace safety committee meets regularly to review operations and make recommendations.

Whether it comes to materials, manufacturing and maintenance processes, or waste management and recycling, we strive to be good stewards of the land.

Sustainable Materials

The primary structural components of our spas use a variety of sustainable materials. For example:

• High-quality acrylic sheet, used to form the interior shell of our hot tubs, is derived from natural glass and petroleum-based polymers. It is strong, lightweight and easy to clean.

• Wood frames are made from sustainably-harvested hem-fir, a renewable resource with an ideal strength-to-weight ratio. Leftover wood scrap is sent for composting.

• Water-based Icynene® spray-foam insulation adds strength, conserves heat energy, and reduces electricity usage. Plus, it contains no volatile organic chemicals, HCFCs, HFAs, HFCs nor formaldehyde.

For spa owners, the two most often-used consumables are spa sanitizer and spa filters. By combining ingenuity with higher standards, Marquis hot tubs consume less of these items:

• Marquis ConstantClean+ (mentioned earlier) features a slow-dosing bromine or Smartchlor™ cartridge, in cooperation with an ozonator, to maintain safe water and consume less sanitizer. Plus, empty sanitizer cartridges are a #7 mixed plastic and may be recycled depending on your local municipality regulations.

• Genuine Marquis spa filters are engineered to meet the higher demands of our high-flow filtration system. Whereas cheap generic spa filters wear out every 30 days and need to be discarded, genuine Marquis spa filters can last a year or longer with proper maintenance. This keeps waste out of the landfill and saves you a lot of money!

DID YOU KNOW? You can boost sanitizer efficiency even further by adding Marquis Naturally Clear Enzyme to your spa water. This optional product emulsifies and biodegrades organic contaminants before they affect your sanitizer. Ask your local Marquis Dealer for more information.

Sustainable Practices

As you can imagine, hot tubs and swim spas require extensive plumbing. When joining plumbing lines together, Marquis uses ECO Primer™ (instead of traditional PVC solvent) and a low-VOC glue to significantly reduce odorous fumes.

These measures help to improve the workplace environment for our most precious resource—our employees. Air quality is just one of the many important safety measures we take seriously.

Our rock-solid DuraShell® spa shells are made from high-impact acrylic, reinforced with multiple layers of hand-rolled vinyl-ester resin and fiberglass. Naturally, the rollers used in the hand-rolling process need to be cleaned daily.

• Marquis uses an eco-friendly cleaning process to reduce solvent usage. This eliminates the need for off-site disposal of “still bottoms” (i.e., hazardous residue requiring special disposal).

ATV swim spa shells are made from a yacht-quality, covalently bonded polymer resin. The master molds we use are hand-cleaned and polished after each use to ensure every swim spa shell is free from defects.

• The rags we use to clean and polish swim spa molds are made from recycled cotton t-shirts. Used rags are collected, sanitized, and delivered to Marquis for reuse again and again.

Recycle, Recycle, Recycle

Whereas wood scrap is sent for composting, leftover HDPE scrap is collected and recycled by a trusted service provider. Due to the value of raw materials, this recycling program generates revenue which offsets some of our manufacturing costs.

Beyond our spa components, the Marquis factory consumes a variety of miscellaneous items. For example: printer paper, batteries, fluorescent lamps, hydraulic oil and motor oil. What happens to these resources?

• All types—and all sizes—of batteries are collected and recycled. From small batteries used in electronic devices and power tools, to large batteries used in forklifts and vehicles.

• When new lighting is installed, we use motion-activated LEDs which turn off when not in use. In older sections of the factory, used fluorescent lamps are collected and recycled.

• Recycle bins are located around our facilities to collect cardboard and plastic packaging. All our offices have recycling bins for office paper and other common recyclables.

• Hydraulic oil and motor oil are collected and recycled.

Oregon is a bottle-deposit state, so we have special green bags located throughout our facilities to collect employee beverage containers. The refunds we collect from returning thousands of bottles and cans each year are used to supplement employee reward programs.

Building for the Future

As an employee-owned company, our team is comprised of multiple generations of craftspeople. Many of our employees are parents whose children have grown up and joined the Marquis family. Because we are building for future generations, our green initiatives have extra-special significance.

We take pride in building the most efficient spas on the market, and remain steadfast in our commitment to the environment. Investing in a Marquis hot tub or ATV swim spa will benefit you and your family for many years to come. From our family to yours, thank you for the confidence you have placed in us. We truly take it to heart.

Total Reading Time: About 6 minutes

A Big Change in Consumer Behavior

Traditionally, the number of hot tubs and swim spas manufactured and sold each year is predictable. It grows at a steady rate as people age, and hydrotherapy and aquatic fitness become higher priorities to remedy sore muscles and aching joints. For decades, the spa industry has been accustomed to a gradual upward trend each year.

The busy season for spa retailers and manufacturers typically runs from early spring to late summer. But in early 2020, consumer behavior changed dramatically. In just a few short months, an entire year of inventory was consumed, and spa manufacturers were flooded with two years’ worth of new orders. Across the spa industry, backorders exceeded 12 months or longer. And that was just the beginning.

Spending More Time at Home

Employers grappled with keeping businesses open while protecting their workforce from the coronavirus. Millions of people transitioned to remote work, others were laid off, school years ended early, and everyone spent more time at home. Initially, many assumed life would return to normal in a few months. But reality set in as family vacations were cancelled and travel plans were postponed. Everything from dining out to movie night became a homebound affair.

Home Nesting and Staycations

As cabin fever took hold, people turned their attention to home improvement. Demand for building materials, appliances, furniture, consumer electronics, and backyard ‘staycation’ products skyrocketed—including hot tubs and swim spas. Automobiles, boats, and recreational vehicles also saw record-high demand. As sales boomed, however, the global supply chain stretched thinner and thinner.

Alongside the increase in new spa sales, many existing spa owners focused on overdue spa maintenance or repairing neglected spas. Available replacement parts were quickly consumed, leading to scarcity in the marketplace, increased backorders, and excessively long wait times.

Social Distancing Slows Production

With available inventory consumed, and a tsunami of new orders flooding in, ramping up factory production was the obvious solution. But quarantines and social distancing left many factories with fewer workers on the production line. Or, factories had to switch to slower, less efficient processes to ensure compliance with state and local authorities.

Higher demand and slower production created bottlenecks in the supply chain and increased wait times for everyone. Quite literally, suppliers, manufacturers, retailers, and consumers were all waiting in the same slow-moving line. Similar to rush-hour traffic, everyone contributed to the problem but nobody was at fault.

Similar to rush-hour traffic, everyone contributed to the problem but nobody was at fault.

Industrial Accidents and Natural Disasters

As if the pandemic wasn’t enough, a series of industrial accidents and natural disasters added to the problem. For example, an industrial fire at a major chip maker in Japan severely reduced the supply of IC chips and display drivers. Meanwhile, consumer demand for game consoles, televisions, computers, home appliances, cars and trucks added further supply-chain woes.

Fewer chips and higher demand forced automakers to slash their production targets. General Motors (GM) announced plans to shut down three North American full-size pickup truck plants, and Toyota cut production by 40% to 60% for a wide range of vehicles.

Even payment card manufacturers are warning of potential shortages of chip-based credit and debit cards.

With electronic chips in short supply, topside controls, spa control packs, and wireless hardware used by the entire spa industry remain a scarce commodity. Having barely enough supply for production means very few (if any) replacement parts are available for existing spa owners. Unfortunately, long wait times are still the norm.

Then, a deep freeze and power blackout in Texas severely reduced the supply of plastics, resins, and foams. Acrylic sheet, vinyl ester resin, fiberglass chop, and spray foam insulation are all critical materials for the hot tub and swim spa industry. Other industries also rely on these materials, causing fierce competition, delays, price increases, and very limited supply. Some suppliers even declared “force majeure,” meaning that unforeseeable circumstances prevented them from fulfilling orders to manufacturers like Marquis.

Increased Shipping Demands

As can be seen on freeways across the country, many more semi-trucks are on the road. Less visible, but equally dramatic, are the many container ships on the ocean packed high with raw materials, components, and finished goods.

The exponential increase in shipments bound for North American factories and retail stores has overwhelmed major ports of call. Containers may sit for weeks waiting to be loaded, unloaded or cleared for pick up. Air freight traffic is booming, and costs are on the rise. Competition for trucking has skyrocketed, forcing shippers to cater to the highest bidder, leading to cancelled shipments and increased ground transportation costs.

America’s freight railroads are also struggling, as reported by the Wall Street Journal: “The challenges largely stem from two issues buffeting the U.S. economy: labor shortages and widespread supply-chain bottlenecks as manufacturing ramps up and the economy snaps back.”

“When exactly will my spa be produced?”

As you can imagine, factories rely on a steady flow of raw materials and components to build products. Normally, spas are produced in a very linear, predictable fashion. But when suppliers reduce expected quotas, inbound shipments fail to arrive on time, and outbound trucking schedules change, production schedules and delivery dates have to be adjusted. What does this mean in practical terms?

Spa designs vary and different spas use different parts. Supply shortages may delay one spa configuration while pulling another forward in line. This creates a variety of constantly-moving targets for factory personnel to manage. At Marquis, any spas unable to be built due to supply shortages take first priority once the needed parts arrive. Of course, once delayed spas are added back into the production schedule, it pushes other spas back in line.

This explains the difficulty in answering the question, “When exactly will my spa be produced?” The honest answer is, “It depends on where each spa stands in line.” For all the reasons outlined in this article, the line keeps changing on a daily basis—impacting thousands of variables. Therefore, it’s best to wait until a spa is closer to production to communicate more specific updates. (Currently, Marquis Dealers are being notified regarding spas nearing production in the next six to eight weeks, with extended visibility coming soon.)

“When exactly will my spa be produced?” The honest answer is, “It depends on where each spa stands in line.” For all the reasons outlined in this article, the line keeps changing on a daily basis—impacting thousands of variables. Therefore, it’s best to wait until a spa is closer to production to communicate more specific updates.

Rather than providing countless, unreliable updates—based on ever-changing variables—Marquis remains laser-focused on building and shipping spas as quickly and efficiently as possible. As soon as spas enter production, we provide Dealers with a meaningful update based on reliable information. And once the supply chain stabilizes, such updates will improve.

Better Times on the Horizon

Thanks to the hard work and dedication of our team, we are seeing good signs of improvement. Whereas wait times for Marquis hot tubs were 14 months or longer early in the pandemic, average wait times* are gradually approaching six months. (The average wait time for swim spas is 3 months or less.) Meanwhile, we refuse to compromise our strict quality, beauty, and performance standards. After all, you chose the best and that is what you deserve.

While unpredictable shortages from our suppliers may extend wait times further, we are keeping our Dealers regularly informed of the situation. Firm updates are provided to Dealers once a backordered spa enters production. In the meantime, we appreciate everyone’s ongoing patience and understanding. (Those aren’t just words, we truly mean it.)

*Average wait times are based on order receipt at the factory, destined for consumers in North America. Consumers in the UK and Europe should account for additional shipping time. For more information, please contact your local Marquis Dealer.

Weathering the Storm One Day at a Time

Each of us at Marquis is personally invested in weathering the storm. We take each spa order personally, knowing it represents a major financial and emotional investment. After all, hundreds of spa retailers rely on our products to sustain their family-owned businesses. And thousands of new spa owners eagerly await the health, wellness and family connection benefits of owning a Marquis hot tub or Aquatic Training Vessels™ swim spa. By working together, we have overcome unprecedented challenges and will continue to succeed.

We Are All in This Together

As sentimental as it may sound, “We are all in this together.” Just like you and your family, the pandemic has been difficult for the people behind Marquis products. Whether coping with the coronavirus directly, adapting to quarantines and other precautionary measures, accepting higher demands and added stress, and working six days a week to meet production targets. Not to mention the Oregon wildfires of 2020, and the Pacific Northwest heat wave of 2021. But through it all, we have remained committed to our customers. Why? Because we care.

Looking Forward to Many Years of Enjoyment

Rest assured we understand the frustration of waiting extended months to enjoy your investment. That’s why we are working so hard on your behalf. Hopefully, you appreciate the toil, tears, and sweat that go into making our products. We certainly appreciate your patience, mercy, and understanding as part of the Marquis family of spa owners.

We take pride in knowing our hard work and dedication will translate into many years of enjoyment for you and your family. The frustrations of today will become a faint memory when compared to the countless happy memories you will create with family and friends for many years to come. It will be well worth the wait, and better days are just ahead.

Spa usage typically increases in wintertime, which makes spring and summer an excellent time of year to drain, thoroughly clean, and refill your spa. Get a fresh start, simplify your water chemistry, and protect your investment for years to come.

Total reading time: About 6 minutes

Check Your Supplies

QUICK TIP: Much like the family car, your spa will perform better and maintain its beauty with a consistent maintenance routine. For best results, we recommend having the following supplies on hand:

• Garden hose
• 5-gallon bucket
• A handful of clean microfiber cloths or soft rags
• Marquis® Jetline Cleaner (or) Marquis® Ultimate Purge Gel
• Marquis® Rapid Action Filter Cleaner
• Marquis® Spa Bright All-Purpose Cleaner
• Marquis® Gloss and Guard
• If you have a vinyl spa cover: Marquis® Vinyl Cover Cleaner and 303® Cover Protectant
• If you have a fabric spa cover: Soft-bristle brush and 303® Fabric Guard
• If you have hard water: Marquis® Pura-Fill 5-Stage Pre-Filter

Need supplies? Contact your local Marquis Dealer for all your spa care and water care needs.

Purge the Plumbing Lines

QUICK TIP: If you normally drain and refill your spa every three to four months, you may choose to skip this step. But if it’s been six months or longer, it’s a good idea to purge the plumbing system. Why so?

• Everybody’s spa usage habits and local water supply are different.
• Purging helps to prevent residue or buildup which may reduce spa performance over time.
• Even as a precautionary measure, the added peace of mind is well worth it.

To get started, choose one of the following:

• Marquis® Jetline Cleaner: Loosens minor buildup in the plumbing system. Use between draining cycles to prevent problems before they happen, or as a system purge just prior to draining.
• Marquis® Ultimate Cleanse Purge Gel: A stronger cleanser for removing thicker buildup in the plumbing system. Allows for deep cleaning of plumbing lines prior to draining.

The purging process: Remove filters and set them aside in a 5-gallon bucket. If your spa is equipped with an in-line sanitation system, remove the sanitizer and conditioning cartridges and safely set them aside. With no bathers in the water, add jetline cleaner or purge gel according to the product instructions. Turn the pumps on high and allow water to circulate through all jets (or zones) for 30 minutes with the cover off. Then, move on to the draining process.

Drain the Spa

QUICK TIP: Before draining the spa, you should consult the owner’s manual. Do not power off or drain your spa if there is any risk of freezing weather. Never leave an empty spa exposed to direct sunlight, as this may damage the spa’s interior shell.

Typically, the draining process involves these steps:

• With pumps turned off, turn off main power to the spa.
• Access the equipment compartment.
• Locate the drain hose, remove the hose bib cap, and connect a garden hose.
• Open the drain hose valve and drain spa water away from sensitive plants or shrubs.

While the spa is draining, you can move on to the cleaning process.

Clean the Spa

QUICK TIP: Before cleaning the spa, you should consult the owner’s manual. Only use cleaning products approved for hot tubs and swim spas. (WARNING: Do not use dish soap, ammonia, glass cleaners, citrus cleaners, organic solvents, fingernail polish remover, ketones or esters.)

Clean the Filters

To remove filters, unscrew them (counter-clockwise) and set them aside in a 5-gallon bucket away from your spa. Fill the bucket with water until filters are submerged, and add Marquis® Rapid Action Filter Cleaner according to the product instructions. Allow filters to soak overnight to loosen any residue or buildup. The next day, remove filters from the bucket, thoroughly rinse them with clean water, and allow to air dry completely. (If you wish to expedite the restart process, keep a backup set of clean filters on hand to use while the primary filters are being cleaned and air dried.)

Clean the Pillows

Prior to cleaning the spa interior, it’s a good idea to remove spa pillows and clean them separately. While you should not use dish soap to clean the spa, it’s okay to use a little soapy water to clean spa pillows themselves. Just make sure to rinse them thoroughly and remove any soapy residue. After cleaning and polishing the spa interior, remember to reattach spa pillows. (If your spa pillows are disintegrating, especially near the water line, read this article to troubleshoot the issue.)

Clean the Spa Interior

Similar to detailing your car’s interior, the goal here is to gently remove residue from the spa shell. Once the spa has drained, use Marquis® Spa Bright All-Purpose Cleaner according to the product instructions, along with a clean microfiber cloth or soft rag. (WARNING: Do not use any abrasive products.)

Polish the Spa Interior (Optional)

Once the spa interior is clean and dry, use Marquis® Gloss and Guard according to the product instructions, along with a clean microfiber cloth or soft rag. This helps to shine and protect the spa’s interior surfaces. If you removed the spa pillows, remember to reattach them after you finish polishing the spa interior.

Clean the Spa Cover

QUICK TIP: Depending on which material your spa cover is made from, the process may be slightly different:

If You Have a Vinyl Spa Cover (e.g. DuraCover®)

Use Marquis® Vinyl Cover Cleaner according to the product instructions. After the cover is clean and dry, use 303® Cover Protectant to protect thread and seams from drying out and cracking. Wipe off any excess with a microfiber cloth or soft rag.

If You Have a Fabric Spa Cover (e.g. Weathershield™)

Use Marquis® Spa Bright All-Purpose Cleaner along with a soft-bristle brush. After gently scrubbing, thoroughly rinse the cover with water and allow it to drain outside the spa. Once the cover is dry, spray on 303® Fabric Guard to renew the water-resistant properties of the fabric, which helps water to bead and run off the cover’s tapered edges.

Refill the Spa

QUICK TIP: Before refilling the spa, you should consult the owner’s manual. If your local water supply has high mineral content (i.e., “hard water”), attach a Marquis® Pura-Fill 5-Stage Pre-Filter to your garden hose before refilling. This removes sediment and reduces calcium and other mineral content.

Typically, the refilling process involves these steps:

• Verify the drain hose valve is closed and the drain hose bib cap is on.
• Open diverter valves and jets to allow as much air as possible to escape from the plumbing and control system during the refilling process.
• Fill the spa to its operating level, which is about two-thirds the way up the skimmer opening.
• Once the spa is filled with water, turn on the main power to the spa.

At this point, Marquis® hot tubs and Aquatic Training Vessels™ swim spas display a startup screen on the topside control panel:

• The spa will automatically enter “pump priming” mode, which lasts approximately four to five minutes. During this time the spa will appear idle.
• Allow the spa to circulate on high speed for an additional four to five minutes to discharge air from the plumbing system.
• Do not expect hot water immediately from the jets. After the spa is covered, it may take between 12-24 hours to heat the water to its operating temperature.

Remember to install spa filters: If you have a backup set of clean filters on hand to use while the primary filters are being cleaned and air dried, install them now. Otherwise, reinstall the primary filters after cleaning and air drying. Ensure filters are properly installed according to the owner’s manual.

Balance the Water

QUICK TIP: For Marquis hot tubs and ATV™ swim spas, the factory default water temperature setting is 100°F (38°C). But you can adjust this up or down based on your preferences. The maximum temperature setting is 104°F (40°C).

Once spa water reaches its operating temperature:

• Reinstall the sanitizer and conditioning cartridges (if applicable), or manually add sanitizer granules according to the product instructions. Allow sufficient time for sanitizer to circulate.
• Test the total alkalinity. The target range is 80 to 140 parts-per-million (ppm). Use the appropriate Marquis balancer as needed.
• Test the pH balance. The target range is 7.4 to 7.6 pH. Use the appropriate Marquis balancer as needed.
• Test the total hardness. The target range is 150 to 250 ppm. Use the appropriate Marquis balancer or five-stage pre-filter as needed.
• Test the sanitizer level. Make any necessary adjustments according to your sanitizer’s product instructions.

Enjoy the Benefits

A thorough cleaning every three to four months takes a bit of elbow grease. But it gives you a tremendous feeling of accomplishment, and knowing your spa is well maintained gives you peace of mind. Your family and friends will benefit from your attentiveness, your water chemistry will be much easier to maintain, and your spa will continue to perform for many years to come.

All that remains is to reward yourself with a nice hot soak. Grab your favorite beverage, turn the jets on high, and immerse yourself in soothing relaxation. After all, you’ve earned it!

However, “winterizing” a hot tub or swim spa means something different. It involves thoroughly draining and disabling your spa, and safely storing critical components (like pumps) for an extended period of time.

Total reading time: About 6 minutes

• Do You Need to Winterize Your Spa? (43 seconds)
• Layers of Built-in Protection (1 minute 17 seconds)
• Winterizing Due to the Coronavirus—Why? (50 seconds)
• The Do’s and Don’ts of Winterizing (1 minute 25 seconds)
• What About Draining and Refilling in Winter? (1 minute 5 seconds)
• We Care About You (38 seconds)

Do You Need to Winterize Your Spa?

Only a small fraction of homeowners winterize their spa. Why might they do so? Some people spend their winters elsewhere (such as New Yorkers who winter in Florida), so their spa doesn’t get used for several months. Others own vacation homes that sit vacant during wintertime. Still others may be forced to winterize because their spa is out of commission for some reason. (See the heading: “Winterizing Due to the Coronavirus—Why?”)

The vast majority of spa owners don’t need to worry about winterizing. After all, year-round enjoyment is one of the many benefits of owning a hot tub or swim spa. A nice hot soak and soothing hydromassage can work wonders for body and mind, especially on a cold day. As long as you maintain the water level and keep the temperature settings high enough (up to 104°F/ 40°C), you’ll be good to go all winter long.

Layers of Built-In Protection

Marquis hot tubs and Aquatic Training Vessels™ (ATV™) swim spas are sold around the world. This includes frigid climates in the United States, Eastern Canada, Austria, Finland, Sweden and beyond. A variety of premium features combine to keep heat in and freezing cold out:

• Icynene® spray foam insulation*: Conserves energy, resists moisture, and decreases noise.
• DuraCover® energy cover: DuraCover hot tub covers feature a linear heat seal along the fold, form-fitting insulated skirt, and security locks to keep the cover in place.
• SmartClean™ software: SmartClean automatically schedules filtration cycles twice per day. In Marquis hot tubs, this circulates the entire water volume up to 51 times, while only running about 2-1/2 hours per day (total). During filtration cycles, the water gets reheated.
• Control pack: This is the ‘brain’ of your spa. Sensors in the control pack monitor the water temperature. If it drops below 55° F (13°C), jet pump(s) will automatically engage to circulate and reheat the water.

As an added precaution, your local dealer can install an accessory freeze sensor. Located outside the control pack, this additional sensor helps to monitor rapid weather changes. It is most commonly used to safeguard the MicroSilk® pump (on equipped models), so dealers usually call it a “MicroSilk freeze sensor.”

*Full-foam insulation is standard on Signature Series and Crown Collection hot tubs, ATV swim spas, and V150P/W hybrid swim spas. Foam-over plumbing insulation is standard on Celebrity Hot Tubs® (2019 and newer), Marquis Elite Series, and Vector21 Series hot tubs. Upgrading to full-foam insulation is optional on Marquis Elite and Vector21 Series. Holiday Park models (UK) feature Vap-R-Lock™ low-E wrap insulation.

Winterizing Due to the Coronavirus—Why?

According to the Centers for Disease Control (CDC), there is no evidence that COVID-19 can be spread through sanitized pool or hot tub water. However, in terms of supply and demand, the coronavirus has caused a ripple effect across the entire pool and spa industry. Especially when it comes to replacement parts.

Instead of travelling, many people are staying at home and investing in their backyard. Since more hot tubs and swim spas are being sold, manufacturers are consuming more parts. Meanwhile, parts suppliers are facing slower production due to the coronavirus and social distancing. The combination of higher demand and slower production has created a shortage of replacement parts, which may delay your spa repair.

If your hot tub or swim spa is awaiting service (or is otherwise “out of commission”), you may not be able to get it up and running before winter. In other words, you may be forced to winterize your spa to avoid freezing damage. If you find yourself in this predicament, the best solution is to hire a professional.

The Do’s and Don’ts of Winterizing

If winterizing your hot tub or swim spa is absolutely necessary, please consider the following:

1. DO hire a professional: You may not want to spend $200-400 to winterize your spa. But when you consider the risks of doing it yourself, it is money well spent. Cracked plumbing lines, cracked pumps, and a cracked heater could cost you $2,500 or more!
2. DO consult the owner’s manual: Your owner’s manual includes important instructions and warnings related to “Suspended Use or Winterizing.” (Download it here.)
3. DON’T try to do it yourself: Trying to do it yourself can lead to costly repair bills later. Always consult your local independent Marquis Dealer or another qualified spa professional. Typically, they guarantee their work and cover damage if it occurs.
4. DON’T ignore your spa: Winterized spas are not immune to damage. For example, falling roof melt or excessive snow accumulation can damage the cover, exposing your spa to the elements (and pests). Regularly inspect your spa’s condition, especially during winter. If you are out of the area, ask a neighbor or family member to check on it for you. If snow has accumulated, don’t use hot water to remove it. Scalding water may damage the vinyl cover, and melting snow will turn into ice. Instead, gently remove snow with a shovel or broom.

Professional winterizing removes all residual water from the seating, footwell, and plumbing lines. Pumps are removed and prepared for storage in a climate-controlled room. The breaker associated with the spa is turned off. The ground-fault circuit interrupter (GFCI) is disconnected or locked off to prevent accidental power-up. The cover is cleaned and secured in place, and the entire spa is wrapped in a durable spa tarp cover.

For more information, please contact your local Marquis Dealer.

What About Draining and Refilling in Winter?

What if you plan to use your spa, but want to drain, clean and refill it during wintertime? For good reason, the best seasons for spa maintenance are spring, summer and fall. Anytime outside temperatures can drop below 40°F (5°C), draining your spa is a risky idea. Why so?

• Unpredictable weather: If an empty spa is left overnight, freezing temperatures can cause residual water behind seats, inside pumps, or within plumbing lines to freeze. Since ice expands, it can crack these components (which is not covered under warranty).
• Reheating takes time: Refilling a hot tub with cold water requires hours of circulation to reheat it. Even during summer months, it can take 12-24 hours for a hot tub to reach its operating temperature. When the outside (or, “ambient”) temperature is colder, it can take even longer. If a spa does not have sufficient time to reheat the water, and the outside temperature drops quickly, it could pose a freezing risk.

As an alternative to wintertime draining and refilling, ask your local dealer about Marquis® Non-Chlorine Shock Oxidizer (“spa shock”), or Frog® Maintain MPS Shock. These products reduce the concentration of organic dissolved solids, boost sanitizer efficiency, and help to keep spa water crystal clear, odorless, and feeling silky, fresh and clean. To purchase a small supply, contact your local Marquis Dealer.

We Care About You

As we have considered, the vast majority of hot tub and swim spa owners don’t need to worry about winterizing. However, for those that do, it’s important to hire a professional. We want you to enjoy the benefits of hydrotherapy and aquatic fitness all year long. We publish these articles because we care about you, even if you are in the minority.

Our network of authorized Marquis Dealers also cares about your ownership experience. Given the challenges everyone is navigating, the best thing we can do is work together. The key to success is developing a good relationship with your local dealer. Anytime you have questions, concerns, or maintenance needs, your local Marquis or ATV Dealer should be your best resource. For local contact information, please go here:

In search of hope, Andrea and her family reached out to Make-A-Wish®. When asked about her wish, Andrea was very practical. She wanted relief for her joint pain, someplace for her family and friends to join her, and (hopefully) something she could enjoy for many years. So, Andrea wished for a hot tub. But she had no way of knowing what her wish would inspire.

Over 20 Years and Counting

Make-A-Wish approached Marquis®. Naturally, we were honored to help out. In fact, fulfilling Andrea’s wish inspired a partnership between Marquis and Make-A-Wish America that has endured for 20 years and counting.

Since fulfilling Andrea’s wish back in 2000, Marquis and our network of independent dealers have helped to fulfill over 900 wishes for children with critical illnesses. Including family members and friends, thousands of people have benefited from this partnership. And it all started with Andrea.

Cancer Free and Loving Life

Happily, thanks to her doctors, Andrea is now cancer free. She is grown up, married, and has a daughter of her own. Recently, Andrea and her husband purchased a new Marquis hot tub. Given the 20th anniversary of her wish, it was the perfect occasion to reconnect and reflect on her Make-A-Wish experience.

In Her Own Words

Marquis: “So, Andrea, what do you remember about your Make-A-Wish experience? How did your wish help you cope with your health challenges?“

Andrea: “My experience was more than I expected. Everyone at Make-A-Wish was very kind and generous. I was thrilled to learn Marquis was on board to grant my wish. Marquis was understanding of my therapy and recovery needs. Having my wish granted gave me hope and relief from the pain I was experiencing. Being 15 years old and unable to attend school, I felt very isolated. So, the hot tub not only helped with the pain I was in, but helped me socially when friends came over to soak with me. We were in that hot tub constantly!”

Marquis: “That’s wonderful. Why has hydrotherapy continued to be part of your lifestyle?“

Andrea: “It’s so nice to get into our hot tub at the end of a hectic day. It really helps to relax and rejuvenate our bodies. Most of all, I enjoy hanging out with my husband and daughter.”

Marquis: “You and your husband recently purchased a new Marquis hot tub. Any particular reason you chose Marquis this time around?“

Andrea: “The Marquis hot tub I received from Make-A-Wish was still working when we moved out in 2014. It was an amazing hot tub, so why shop anywhere else? Plus, Marquis has well-reviewed and quality products, and provides great customer service. We appreciate that Marquis has continued to work with Make-A-Wish and fulfill other wishes just like mine.”

Marquis: “Wow, that means a lot, thank you. Many wish kids are in the process of having a wish granted this year. Do you have any advice for them?“

Andrea: “Don’t give up! Stay positive, stay strong, and believe in yourself!”

Marquis: “What a beautiful message of hope! Well, it certainly has been a privilege catching up with you. On behalf of everyone at Marquis, thank you for being such an inspiration. Before we go, is there anything you would like to express to Make-A-Wish?“

Andrea: “Thank you to Make-A-Wish for doing such a wonderful thing for so many people! Children with critical illnesses are going through one of the most horrible times in their life. It’s such an uplifting thing to do, not only for wish kids, but for their families as well. The families are going through just as much as the kids. It’s so incredible how many people and companies support or donate. Thank you to everyone that is involved!”

It’s a Team Effort

Over the past two decades, Marquis has been able to provide more than $7.2 million in donations and discounts to Make-A-Wish America, Make-A-Wish Canada and Make-A-Wish United Kingdom. But our investment runs a lot deeper than money.

“Make-A-Wish is woven into our company culture,” says John Schrenk, CEO of Marquis Corp. “Every wish we help to fulfill is a reminder that—first and foremost—our products help people. This gives each of us a personal sense of pride and purpose, knowing our products ease physical and mental discomfort. Especially for wish kids and their families.”

But who actually delivers and installs each spa? Our network of independent Marquis Dealers. Even though most of them are small, family-owned businesses, they frequently donate their time and labor to ensure a smooth experience. As do many local electricians and cement contractors. Local fire departments often volunteer to fill the spa with water. It truly is a heartwarming experience for everyone.

Helping to Make Every Wish Come True

Not to be forgotten are the thousands of customers each year who purchase a Marquis hot tub or Aquatic Training Vessels™ swim spa. Every purchase enables Marquis to continue supporting Make-A-Wish in its vision to make every eligible wish come true. But this may cause you to wonder, “Is there anything else I can do?”

By helping to grant a wish, you give hope to a child. Please donate at wish.org.

For more information about the Marquis hot tub experience, please visit our website.

Crystal clear, odorless, silky, fresh and clean. That is how properly-balanced hot tub water should look and feel. Maintaining the sanitizer level is an important part of the equation. But adding too much can cause issues.

For one thing, if your sanitizer level is too high it can bleach out the test strip making it read “no result.” This would prompt you to add even more sanitizer and further overdose your system.

On the other hand, what if your levels are fine, but your hot tub seems to be consuming too much sanitizer? Whatever the case, this article will help you identify the problem and correct it.

Estimated reading time: About 6 minutes

Symptoms of Excessive Hot Tub Sanitizer

In most cases, excessive sanitizer will not permanently damage the operation of your hot tub, but it will accelerate wear and tear on certain components, which are replaceable. (Plus, damage obviously caused by overdosing can void the warranty.) Common examples include:

• Cosmetic decals/appliques discoloring, bubbling or peeling (pictured left).
• Foam headrests/pillows deteriorating or blistering, especially near the water line (pictured middle).
• Rubber seals or gaskets inside of diverter valves wearing out prematurely.
• Valve covers appearing dull or faded (pictured right).
• Jet faces below the water line appearing dull or faded compared to jet faces above the water line.
• Hot tub cover becoming discolored or “bleached” underneath in a short period of time.
• Stainless steel parts rusting or pitting.

Beyond the hot tub itself, you might experience mild physical discomfort, such as eye or skin irritation, dry or brittle hair, or a strong chemical smell. Bathing suits may also wear out or fade prematurely. Would this mean you should stop using sanitizer altogether? Actually, sanitizer is required to maintain clean, safe water. But you are not without options.

How to Lower Hot Tub Sanitizer Level

If your sanitizer level is too high, follow these steps to reduce it:

• Ventilate: Remove the spa cover and run the hot tub jets on high for 30 minutes. Then, test the sanitizer level again to confirm the reading is back to normal.
• Dilute: If the sanitizer level is still too high, turn off the jets and drain your hot tub about halfway.* Then, add fresh water to dilute the remaining sanitizer. After refilling with fresh water, run the jets on high for 30 minutes and then test the water balance and sanitizer level again as noted on the test strip. (To avoid stressing sensitive plants, shrubs or lawn, route your drainage hose accordingly.)

*For instructions on how to drain, clean, or refill of your Marquis hot tub, please refer to the owner’s manual. You may view or download a PDF version here. Otherwise, please contact your local authorized Marquis Dealer for assistance.

**Your hot tub cover does more than conserve heat and energy. It safeguards children and small pets, keeps debris out of the water, and protects the spa acrylic from UV damage and abrasion. In addition, since UV light breaks down chlorine and bromine, keeping the cover on when your spa is not in use helps to conserve sanitizer.

Being in the Right Position

I wish I could predict the future and plan accordingly. But no one knows for sure what will happen. The key to my future in this sport is being in the right position. With a handful of drivers close to retirement, and the Next-Gen car coming to the Cup Series in 2021, it will take the right combination of skill, timing, and a bit of luck to make it to the top.

Embracing the Unknown

When you work hard every day to prepare for the future, it’s stressful to face the unknown. Even if you’re used to going into the off-season without knowing the plan for next year, the off-season is short, seats fill up quickly and options become limited. But I still try to look on the bright side.

As drivers we never know what might fall into our lap if we’re in the right position. It’s comforting to think about how a team owner who’s been watching you, or a sponsor who wants to work with you might call tomorrow. And then you’re suddenly back in the seat for another season.

Finding a Good Balance

At the same time, it’s hard to stay focused and try to live in the present. Whether I’m traveling a lot, working with different sponsors, or making appearances at the track, I still have to keep 100% focus on driving my car each weekend. Balancing it all while trying to live in the moment, enjoy the process, and not worry too much about the future has been hard for me. It’s tempting to get sidetracked.

Having a Marquis hot tub to go home to and relax in definitely helps me reset each week. Hanging with some friends, spending time with my dog Bristol, it all helps me to recharge mentally before I have to do it all over again the next weekend.

Ultimately, it comes down to finding a good balance. That’s something I’ve had to learn as I’ve gotten older. Focus on the task at hand, be optimistic about the future, and never give up. Like the saying goes, “Luck is what happens when preparation meets opportunity.”

WHAT HAPPENS NEXT? Ryan completed his 2019 racing obligations for JR Motorsports on October 19, 2019 at Kansas Speedway. What does 2020 have in store? Great question! Stay tuned by following our social media channels on Facebook, Instagram and Twitter. In the meantime, watch Ryan’s full race of the Marquis No. 8 car at the Charlotte Roval.

My dad (Martin Truex Sr.) was still racing when I was a little kid, but I don’t have any memories of it. (However, there are pictures of me at the track that prove I was there.) My first real memories of racing are from watching my older brother (Martin Truex Jr.) race modifieds at Wall Stadium in New Jersey. To this day, I can remember the smell of burnt rubber and race fuel, and the musty wooden bleachers that used to give me splinters.

Despite always being at the track, I didn’t feel the urge to race. Then, when I was about 12 or 13 years old, that urge started to creep in slowly. I began to wonder: “Can I do it? Do I have the natural talent to make a car go fast?” But I didn’t act on those thoughts.

From Go Carts to Bandaleros

Later, around the time my brother became a standout in the Xfinity Series, I spent a week during the summer with my brother’s motorhome driver, Ray Erwin. I’d known Ray forever. He worked with my dad back when dad owned a Busch North Series team. Since Ray also worked with Martin’s new team, I’d ride along with him as he drove Martin’s motorhome from track to track.

One particular day (I don’t remember which track we’d just left) we were headed toward Indy. As we got closer, Ray stopped at a go-cart track and asked me: “Wanna make some laps?” But I hesitated… The carts at this track were the real deal—I mean fast—like nothing I’d ever done before. I’d even have to wear a helmet! Ha! I was pretty nervous, but I decided to go for it. As soon as I hit the track, I felt right at home. Something finally clicked and I realized: “I want to keep doing this!” But first, I had to convince my dad.

Initially, dad said: “Nope.” But after much begging and pleading, I finally convinced him to let me get a Bandalero Car to race at Wall Stadium. That’s where I discovered how much racing against other drivers is a whole different challenge than making laps all by myself. It’s where I learned the importance of preparation, of setting goals, and of being optimistic—or, at least trying to be. You see, I tend to be a pessimist by nature.

Pessimism vs. Positivity

For years, I was the guy who complained: “I just have bad luck!” But since then, I’ve learned to drop that attitude (for the most part), and focus my energy on the task at hand. In the NASCAR world, you have to make your own luck. Bad things happen sometimes. That’s just the way it goes. Getting into the Xfinity Series has been a journey, and a bumpy road at times. But ultimately, my goal is the Cup Series Victory Lane. When I finally make it to the Cup Series, it will be that much more rewarding.

So whenever I’m having a rough day—whether I’m in or out of the car—I try to visualize THAT moment… The exhilaration of crossing the finish line in first place… My crew chief cheering over the radio… Burning cookies…  Jumping up onto the roof of my car… The cheer of the crowd. I can see it and hear it in my mind. And I will get there. I WILL GET THERE.

The Pressure to Perform

Of course, it’s a lot of work and a ton of pressure. When your big brother is a successful driver—who has made it to the very top in NASCAR—the pressure to perform is intense. But most of the pressure is self-inflicted, because I know how hard I’ve worked to get this far. Most of all, I don’t want to let myself down. Challenging myself and setting these huge goals is what has kept me going during the rough patches of my career. During those times when I thought it all might be over. Or when I was so frustrated, I just wanted to give up and do something else.

Stepping Out of My Comfort Zone

One thing that’s helped me is challenging myself outside of racing. Doing things that help me prepare mentally and require that extra bit of effort. Whether it’s learning a new skill, running the extra mile when it feels like my legs are about to fall off, or stepping out of my comfort zone.

For example, I’ve always been a quiet person by nature. I’ve never felt comfortable with public speaking or being in front of a camera. I used to hate doing interviews. The anxiety I felt when forced to do one—especially in front of the camera—felt worse than any racing situation I’ve ever been in. It took me a while (and a lot of media training) but I finally overcame that fear. Which is a little victory that makes me feel like I can conquer anything now. Eventually, little victories add up to bigger victories. It just takes time.

I Will Get There

My next race is the Roval at Charlotte Motor Speedway on September 28, 2019. I’ll be driving the Marquis No. 8 Chevrolet Camaro for JR Motorsports. And I’m so ready. In the meantime, I’m visualizing success. For this race… for the next race… and for every race after that… Until I get where I’m going. AND I WILL GET THERE.

HOW TO WATCH: The Roval at Charlotte Motor Speedway on September 28, 2019 at 3:30 p.m. (EDT) will be broadcast on NBCSN and PRN (Performance Racing Network). Live streaming is available on NBCSports.com/nascar. A recording of the race, referred to as the “Drive for the Cure 250,” may be published later on NASCAR’s YouTube channel.