Advertise with Googlier.com Alliance Micro News https://amsnews.alliance-micro.com Certified and Advanced Degree Computer Instructors and Consultants Wed, 21 Oct 2026 21:47:21 +0000 en-US hourly 1 https://wordpress.org/?v=7.1.4 Generative and Agentic AI for Cybersecurity Professionals Boot Camp https://amsnews.alliance-micro.com/linux-programming-and-other-training-outlines/generative-and-agentic-ai-for-cybersecurity-professionals-boot-camp/?utm_source=rss&utm_medium=rss&utm_campaign=generative-and-agentic-ai-for-cybersecurity-professionals-boot-camp https://amsnews.alliance-micro.com/linux-programming-and-other-training-outlines/generative-and-agentic-ai-for-cybersecurity-professionals-boot-camp/#respond Wed, 21 Oct 2026 21:47:20 +0000 https://amsnews.alliance-micro.com/?p=35528 Course Description This intensive 5-day course equips cybersecurity professionals with practical knowledge of generative AI and agentic AI systems, focusing on applications, risks, defensive strategies, threat landscapes, and security operations. Who Should Attend Cybersecurity professionals with 2+ years of experience, … Continue reading →

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Course Description

This intensive 5-day course equips cybersecurity professionals with practical knowledge of generative AI and agentic AI systems, focusing on applications, risks, defensive strategies, threat landscapes, and security operations.

Who Should Attend

Cybersecurity professionals with 2+ years of experience, SOC analysts, incident responders, security architects, engineers, penetration testers, threat hunters, managers, team leads, and general-interest learners.

Boot Camp at a Glance

AI fundamentals for cybersecurity; Generative AI applications and risks; Agentic AI and autonomous security systems; Memory forensics and advanced analysis; AI governance and compliance.

Prerequisites

Cybersecurity experience, machine learning fundamentals, Python familiarity, Linux command-line proficiency, Docker experience, and basic AWS familiarity.

Learning Outcomes

Design agentic AI systems for cybersecurity, build autonomous workflows, create AI-powered threat hunting and incident response capabilities, integrate security tools, perform AI red teaming, conduct adversarial AI attacks, execute memory forensics analysis, and apply governance frameworks.

Tools and Infrastructure

Metasploit, Nmap, OpenVAS, Maltego, Burp Suite Community, Wireshark, Scapy, Suricata, Zeek, YARA, radare2, Ghidra, Cuckoo Sandbox, Volatility 3, Rekall, LiME, Autopsy, Sleuth Kit, SANS SIFT Workstation, LangChain, CrewAI, AutoGen, Ollama, Apache Kafka, Redis, Celery, Docker, Kubernetes, Terraform, Git, Grafana, and Prometheus.

Five-Day Schedule

Day 1: AI fundamentals, machine learning, threat landscape analysis.
Day 2: Generative AI applications, prompt engineering, AI content risks.
Day 3: Agentic AI systems, autonomous threat response, prompt injection techniques.
Day 4: Memory forensics, advanced memory threats, attack-surface analysis.
Day 5: Governance, compliance, future trends, and skills verification.

Technical Topics

Machine learning, transformers, RAG, hyperparameter tuning, LLM security, chatbot development, incident reporting, adversarial prompting, training-data poisoning, model extraction, token inference, hallucination exploits, payload splitting, memory forensics, malware detection, timeline analysis, explainability, privacy-preserving AI, and quantum-computing implications.

Lab Deliverables

Hands-on exercises across model development, generative AI, adversarial prompting, AI attack techniques, memory forensics, governance, and cybersecurity analysis.

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Proven PL-7003: Create and Manage Model-Driven Apps with Dataverse https://amsnews.alliance-micro.com/linux-programming-and-other-training-outlines/proven-pl-7003-create-and-manage-model-driven-apps-with-dataverse/?utm_source=rss&utm_medium=rss&utm_campaign=proven-pl-7003-create-and-manage-model-driven-apps-with-dataverse https://amsnews.alliance-micro.com/linux-programming-and-other-training-outlines/proven-pl-7003-create-and-manage-model-driven-apps-with-dataverse/#respond Wed, 21 Oct 2026 20:48:07 +0000 https://amsnews.alliance-micro.com/?p=35524 Course Overview. PL-7003 is covered in this section. In this learning path, you practice building model-driven apps by using Microsoft Power Apps. Additionally, the PL-7003 skills validated include creating Dataverse tables, modifying forms and views, and configuring a model-driven app. … Continue reading →

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Course Overview. PL-7003 is covered in this section.

In this learning path, you practice building model-driven apps by using Microsoft Power Apps.

Additionally, the PL-7003 skills validated include creating Dataverse tables, modifying forms and views, and configuring a model-driven app.

The scenario in this experience represents real-world challenges faced by individuals with business-specific expertise who build model-driven apps.

Course Prerequisites

This PL-7003 credential requires familiarity with data modeling concepts in Microsoft Dataverse.

They should also be familiar with the Power Apps maker portal.

Outline

Create tables in Dataverse using PL-7003.

  • Introduction to Microsoft Dataverse
  • Table characteristics
  • Table relationships
  • Dataverse logic and security
  • Dataverse auditing
  • Dual-write vs. virtual tables

2 – Get started with model-driven apps in Power Apps

  • Introducing model-driven apps
  • Components of model-driven apps
  • Design model-driven apps
  • Incorporate business process flows

3. Configure PL-7003 forms, charts, and dashboards in model-driven apps. It covers forms, charts, and dashboards in model-driven apps.

  • Forms overview
  • Form elements
  • Configure multiple forms
  • Use specialized form components
  • Configure views overview
  • Configure grids
  • Create and edit views
  • Configure charts overview
  • Dashboards overview
  • Use interactive streams and tiles

4 – Manage solutions in Power Apps and Power Automate

  • Add and remove apps, flows, and entities in a solution
  • Edit a solution-aware app, flow, and table
  • Build and deploy a complex solution with flows, apps, and entities
  • Automate solution management

5 – Guided Project – Create and manage model-driven apps with Power Apps and Dataverse

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Mastering the Microsoft Cloud and AI Security – Engineer Associate https://amsnews.alliance-micro.com/microsoft-certifications/mastering-the-microsoft-cloud-and-ai-security-engineer-associate/?utm_source=rss&utm_medium=rss&utm_campaign=mastering-the-microsoft-cloud-and-ai-security-engineer-associate https://amsnews.alliance-micro.com/microsoft-certifications/mastering-the-microsoft-cloud-and-ai-security-engineer-associate/#respond Wed, 14 Oct 2026 17:19:55 +0000 https://amsnews.alliance-micro.com/?p=35519 Course Title: Implement End-to-End Security Controls for Cloud and AI WorkloadsDuration: 4 or 5 Days (Instructor-Led Training)Level: IntermediateCertification: Cloud and AI Security Engineer Associate Course Description This course provides IT and Cybersecurity professionals with knowledge and practical skills to implement … Continue reading →

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Course Title: Implement End-to-End Security Controls for Cloud and AI Workloads
Duration: 4 or 5 Days (Instructor-Led Training)
Level: Intermediate
Certification: Cloud and AI Security Engineer Associate

Course Description

This course provides IT and Cybersecurity professionals with knowledge and practical skills to implement security controls.

Additionally, a Cloud and AI Security Engineer course covers Azure, Microsoft 365, and AI environments across cloud workloads.

Participants will learn to secure identities, networks, applications, and data.

They will address challenges from generative AI, AI agents, and cloud-based workloads.

The course combines instructor-led instruction, practical demonstrations, and hands-on laboratory exercises. Additionally, it prepares participants for real-world Cloud and AI Security Engineer duties and the Microsoft SC-500 certification exam.

Course Objectives

Upon successful completion of this course, participants will be able to:

  • Implement identity and access security using Microsoft Entra ID.
  • Secure privileged accounts, service identities, and application access.
  • Configure and manage Azure Key Vault and encryption controls.
  • Implement security and regulatory compliance controls.
  • Secure Azure networking, storage, databases, and compute resources.
  • Protect AI applications, generative AI models, and AI agents.
  • Implement Microsoft Defender for Cloud and cloud security posture management.
  • Monitor security threats and investigate incidents using Microsoft Sentinel.
  • Apply security governance and risk management practices across cloud and AI environments.

Course Outline

Module 1: Implement Identity and Access Security

  • Microsoft Entra ID security fundamentals
  • Multi-factor authentication and Conditional Access
  • Role-based access control (RBAC)
  • Privileged Identity Management (PIM)
  • Managed identities and service principals
  • Identity Protection and access reviews

Module 2: Implement Security for Azure Key Vault

  • Azure Key Vault architecture and security
  • Managing keys, secrets, and certificates
  • Key Vault authentication and authorization
  • Network access and private endpoints
  • Key rotation and lifecycle management
  • Monitoring and auditing Key Vault access

Module 3: Implement Security Governance and Compliance

  • Azure Policy and governance controls
  • Management groups and Azure resource organization
  • Security baselines and regulatory compliance
  • Microsoft Defender for Cloud regulatory compliance
  • Microsoft Purview information protection
  • Security assessments and remediation

Module 4: Implement Storage Security

  • Azure Storage security architecture
  • Storage account authentication and authorization
  • Encryption at rest and in transit
  • Shared access signatures and access keys
  • Private endpoints and storage firewalls
  • Storage threat protection and monitoring

Module 5: Implement Database Security

  • Azure SQL security fundamentals
  • Database authentication and authorization
  • Transparent Data Encryption (TDE)
  • Data masking and sensitive data protection
  • Database auditing and vulnerability assessments
  • Microsoft Defender for SQL

Module 6: Implement Network Security

  • Azure virtual network security
  • Network Security Groups (NSGs)
  • Azure Firewall and firewall policies
  • Azure Web Application Firewall (WAF)
  • Azure DDoS Protection
  • Private Link and private endpoints
  • Network monitoring and threat detection

Module 7: Implement Compute Security

  • Azure Virtual Machine security
  • Operating system hardening and patch management
  • Azure Bastion and secure administrative access
  • Container and Kubernetes security
  • Azure App Service security
  • Workload identities and application security
  • Microsoft Defender for Servers and Containers

Module 8: Implement Security for AI Solutions

  • Microsoft Foundry security architecture
  • Securing generative AI applications and models
  • AI authentication and authorization
  • Securing AI agents and connected tools
  • Prompt injection and adversarial AI threats
  • Protecting sensitive data in AI workloads
  • Securing retrieval-augmented generation (RAG) solutions
  • AI workload monitoring and security controls

Module 9: Implement Cloud Security Posture Management

  • Microsoft Defender for Cloud architecture
  • Microsoft Defender Cloud Security Posture Management (CSPM)
  • Secure Score and security recommendations
  • Cloud workload protection
  • Vulnerability management and remediation
  • Attack path analysis and risk prioritization
  • Continuous security posture monitoring

Module 10: Implement Security Monitoring and Threat Protection

  • Microsoft Sentinel fundamentals
  • Log Analytics and data collection
  • Kusto Query Language (KQL) fundamentals
  • Security analytics and detection rules
  • Threat hunting and incident investigation
  • Automated response and security orchestration
  • Microsoft Security Copilot for security operations
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PMP Certification Training https://amsnews.alliance-micro.com/change-management-outlines/pmp-certification-training/?utm_source=rss&utm_medium=rss&utm_campaign=pmp-certification-training https://amsnews.alliance-micro.com/change-management-outlines/pmp-certification-training/#respond Wed, 29 Jul 2026 16:58:42 +0000 https://amsnews.alliance-micro.com/?p=35511 Course Overview Project management is rapidly growing—with an estimated 2 million project-related job openings expected each year through 2027. And as the demand rises, so do expectations: employers increasingly prioritize certified professionals, with over 70% of companies preferring candidates who hold … Continue reading →

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Course Overview

Project management is rapidly growing—with an estimated 2 million project-related job openings expected each year through 2027. And as the demand rises, so do expectations: employers increasingly prioritize certified professionals, with over 70% of companies preferring candidates who hold the PMP certification.

The Project Management Professional (PMP) certification is the global gold standard for project leaders. Governed by the Project Management Institute (PMI), PMP certification proves you with the ability to lead teams, manage budgets and timelines, and deliver results using predictive, agile, and hybrid methodologies. It also validates key interpersonal skills like conflict resolution, communication, and stakeholder engagement.

Course Objectives

This PMP certification training course prepares professionals to pass the PMP exam and succeed in complex project environments. You’ll gain the skills and strategies to lead teams, manage resources, and deliver value across project lifecycles.

  • Understand the PMP Exam Content Outline: predictive, agile, and hybrid methods
  • Apply key PM concepts, tools, and techniques to real-world scenarios
  • Build confidence through practice questions, mock exams, and exam-taking strategies
  • Strengthen leadership and management skills across the full project lifecycle

Who Should Attend?

The Project Management Professional PMP certification demonstrates to employers, customers, and colleagues that a project manager possesses project management knowledge, experience, and skills to bring projects to successful completion. Many organizations have recognized properly trained project managers are fundamental to business success and require the PMP certification to be qualified for the job.

Why Choose Alliance Micro Solutions?

  • Top-rated instructors: Our crew of subject matter experts have an average instructor rating of 4.8+ out of 5 across thousands of reviews. Alliance Micro Solutions | Our Top Rated PMP Instructors
  • Interactive classroom participation: Our virtual training includes live lectures, demonstrations and virtual labs that allow you to participate in discussions with your instructor and fellow classmates to get real-time feedback.
  • Post Class Resources: Review your class content, catch up on any material you may have missed or perfect your new skills with access to resources after your course is complete.
  • Private Group Training: Let our world-class instructors deliver exclusive training courses just for your employees. Our private group training is designed to promote your team’s shared growth and skill development.
  • Tailored Training Solutions: Our subject matter experts can customize the class to specifically address the unique goals of your team.

Outline

1 – THE PMI PROJECT MANAGEMENT MINDSET

  • This bonus lesson level-sets students on the underpinnings of project management and agile to ensure full comprehension of the subsequent training topics. Students with many years of project management experience benefit from this lesson as it instills the PMI-defined ways of describing project management, which is what is tested on the PMP exam.

2 – CREATING A HIGH-PERFORMING TEAM

  • This lesson focuses on the people involved to make projects successful. Critical concepts that you will be tested on the PMP exam related to this lesson include: building a team, defining ground rules, negotiating project agreements, empowering and training team members and stakeholders, managing in a virtual environment, and building a shared understanding of project goals to drive towards project success.

3 – STARTING THE PROJECT

  • This lesson focuses on planning a project. Key concepts that you will be tested on the PMP exam related to this lesson include: determining appropriate project methodology and practices, planning and managing project scope, budget, and schedule, establishing quality standards, defining project activities, managing project procurement, and establishing project governance and closure practices.

4 – DOING THE WORK

  • This lesson focuses on project execution. Important concepts that you will be tested on the PMP exam related to this lesson include: assessing and managing risk and issues, delivering business value, managing stakeholder communications, creating project artifacts, managing project changes, and planning for project continuity.

5 – KEEPING THE TEAM ON TRACK

  • This lesson focuses on leadership and collaboration. Major concepts that you will be tested on the PMP exam related to this lesson include: learning leadership styles to encourage team performance, supporting issue mitigation to enable the team’s best work, navigating conflict management, promoting team collaboration, supporting mentorship and applying emotional intelligence.

6 – KEEPING THE BUSINESS IN MIND

  • This lesson focuses on project compliance and outcomes. Essential concepts that you will be tested on the PMP exam related to this lesson include: managing compliance requirements, evaluating and delivering project benefits and value, addressing internal and external business changes, supporting organizational change, and employing continuous process improvement.

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Splunk Bootcamp https://amsnews.alliance-micro.com/linux-programming-and-other-training-outlines/splunk-bootcamp/?utm_source=rss&utm_medium=rss&utm_campaign=splunk-bootcamp https://amsnews.alliance-micro.com/linux-programming-and-other-training-outlines/splunk-bootcamp/#respond Tue, 21 Jul 2026 16:00:27 +0000 https://amsnews.alliance-micro.com/?p=35509  Learn how to use Splunk effectively Continue reading →

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Purpose: Learn how to use Splunk effectively.

Audience: Anyone needing the skills to use Splunk effectively

Role: Software Developer, General user 


Course Overview:

This 2-day Splunk training course is designed to demonstrate a functional use of Splunk. The course begins with a lesson on how to utilize Splunk to run basic searches. Next, it explores stats, tags, and even types and fundamentals of Splunk. The course concludes with a lesson on creating reports and dashboards.


Productivity Objectives:

After this course, you will be able to:

  • Utilize Splunk to run searches
  • Identify the fundamentals of a Splunk search
  • Discover the stats command and its functions
  • Create reports and dashboards


Course Benefits:

  • Deepen your Splunk knowledge and become a power user.
  • Master advanced search techniques for data exploration and analysis.
  • Transform data into informative visualizations for clear communication.
  • Automate tasks and streamline workflows with macros.
  • Integrate Splunk with external systems for broader functionality.
  • Optimize search performance for faster results and improved efficiency.

Course Outline:

Splunk – Getting Started

  • Populating data 
  • Controlling Splunk
  • Creating your first dashboard


Bringing in Data

  • Splunk data sources
  • Creating Indexes
  • Buckets
  • Log Files as data input
  • Splunk events and fields
  • Extracting new fields

Search Processing Language

  • Anatomy of a search
  • Time modifiers
  • Filtering search results
  • Functions and Commands
  • Fields/Stats/Tags
  • Search best practices
  • Additional Search commands

           Reporting, Alerts, and Search Optimization

  • Data enrichment with Lookups
  • Creating and scheduling reports
  • Creating alerts
  • Search and Report acceleration
  • Scheduling options

Dynamic Dashboarding

  • Creating effective dashboards
  • Types of dashboards
  • Creating a time range input
  • Static real-time dashboard


Data Models and Pivots

  • Creating a data model
  • Creating a Pivot table
  • Data model acceleration
  • Rearranging your dashboard

Hands-On Labs:

These hands-on labs will equip you with advanced Splunk skills through the following modules:

Module I: Leveraging Advanced Search Techniques

  • Master commands for geographic visualization (iplocation, geostats, geom) and data aggregation.
  • Utilize advanced filtering and formatting (eval, search, where, filnull) for precise control and clear results.

Module II: Data Manipulation for Effective Visualizations

  • Learn how to transform search results into informative charts, timecharts, and maps for impactful data presentation.

Module III: Unlocking Event Correlation and Transaction Analysis

  • Identify transactions and group events using fields and time for uncovering complex insights.

Module IV: Optimizing Search Results with Knowledge Objects

  • Understand naming conventions, permissions, and effectively manage saved searches, reports, and dashboards.

Module V: Mastering Field Management Techniques

  • Extract data efficiently using field extractors.
  • Create field aliases and calculated fields for enhanced searchability.

Module VI: Organizing Data with Tags and Event Types

  • Implement tags and event types for efficient data organization and improved searchability.

Module VII: Automating Tasks with Macros

  • Develop macros with arguments and variables to streamline repetitive tasks.

Module VIII: Integrating Splunk with External Systems

  • Utilize workflow actions (GET, POST, Search) for data manipulation and seamless integration with external systems.

Module IX: Exploring Data Models and the CIM Add-On

  • Grasp the relationship between data models and pivots.
  • Leverage the CIM Add-On for data normalization.

Module X: Configuring Advanced Splunk Alerts

  • Create proactive alerts with lookups, logging, indexing, and webhook actions for real-time monitoring.

Module XI: Optimizing Search Performance Strategies

  • Implement report acceleration and summary indexing techniques for faster search results.

Note: Labs and exercises are integrated throughout the course to solidify your understanding and practical skills.

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AI for IT Professionals https://amsnews.alliance-micro.com/linux-programming-and-other-training-outlines/ai-for-it-professionals/?utm_source=rss&utm_medium=rss&utm_campaign=ai-for-it-professionals https://amsnews.alliance-micro.com/linux-programming-and-other-training-outlines/ai-for-it-professionals/#respond Thu, 16 Jul 2026 19:10:51 +0000 https://amsnews.alliance-micro.com/?p=35504 This comprehensive 5-day course is designed to transform participants into AI-empowered practitioners capable of leveraging cutting-edge AI tools to automate workflows, enhance productivity, and solve complex technical challenges. It establishes the core skill of prompt engineering, encompasses n8n workflow automation, … Continue reading →

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This comprehensive 5-day course is designed to transform participants into AI-empowered practitioners capable of leveraging cutting-edge AI tools to automate workflows, enhance productivity, and solve complex technical challenges. It establishes the core skill of prompt engineering, encompasses n8n workflow automation, introduces Claude Code for AI-assisted development, and gives foundational information on BMAD (Breakthrough Method for Agile AI-Driven Development), a structured spec-driven framework. It culminates in an integration workshop where teams architect and build a real-world solution. By the end of the course, participants will be able to design, build, and govern AI-enhanced IT systems.

Benefits

  • Learn practical AI skills that immediately improve IT productivity and efficiency.
  • Master prompt engineering techniques for consistent, high-quality AI outputs.
  • Build automated business and IT workflows using n8n.
  • Learn to develop software faster using Claude Code AI-assisted development.
  • Understand the BMAD methodology for structured AI-driven software development.
  • Integrate multiple AI technologies into enterprise-ready solutions.
  • Improve troubleshooting, documentation, and technical writing through AI.
  • Develop production-ready AI workflows using security and governance best practices.
  • Reduce repetitive IT tasks through intelligent automation.
  • Build confidence implementing AI solutions in real-world enterprise environments.
  • Create reusable prompt libraries, workflow templates, and development standards.
  • Complete an end-to-end AI implementation project applicable to the workplace.

Outline

  1. Day 1 – Mastering AI Prompting Techniques
    1. Foundations of Effective AI Communication
    2. Advanced Prompting Strategies
    3. Specialized IT Prompting Techniques
    4. Prompt Engineering Workshop
  2. Day 2 – n8n Workflow Automation
    1. n8n Fundamentals and Architecture
    2. Building AI-Enhanced Workflows
    3. Advanced n8n Integrations
    4. Production-Ready n8n Deployments
  3. Day 3 – Claude Code: AI-Powered Development
    1. Introduction to Claude Code
    2. Effective Code Generation Strategies
    3. Advanced Claude Code Techniques
    4. Claude Code in Team Environments
  4. Day 4 – BMAD (Breakthrough Method for Agile AI-Driven Development)
    1. BMAD Framework Fundamentals
    2. Building AI Solutions with BMAD
    3. Measurement and Adaptation Strategies
    4. Deployment and Scaling Excellence
  5. Day 5 – Integration Workshop
    1. Project Planning and Architecture
    2. Hands-on Implementation Sprint
    3. Testing, Optimization, and Documentation
    4. Final Presentations and Future Roadmap

Required Prerequisites

  • Working knowledge of Windows, Linux, or macOS.
  • Basic programming experience in at least one language.
  • Experience using command-line interfaces.
  • General understanding of networking fundamentals.
  • Experience with IT administration, DevOps, software development, or systems engineering.
  • Ability to install software and manage local development environments.
  • Active AI service accounts, such as Claude, OpenAI, or an equivalent service, when using personal environments.
  • A laptop or computer capable of running modern development tools and browsers.

Useful Prerequisites

  • Experience using Git and GitHub.
  • Familiarity with Docker containers.
  • Knowledge of JSON and YAML.
  • Experience with PowerShell, Bash, or Python scripting.
  • Basic cloud computing knowledge, including Azure, AWS, or Google Cloud.
  • Familiarity with Agile or Scrum methodologies.
  • Experience using ticketing systems such as Jira or ServiceNow.
  • Basic database knowledge, including SQL or NoSQL.
  • Previous exposure to workflow automation tools.
  • Understanding of CI/CD pipelines.

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Change Management Practitioner Certification Prep (APMG) https://amsnews.alliance-micro.com/change-management-outlines/change-management-practitioner-certification-prep-apmg/?utm_source=rss&utm_medium=rss&utm_campaign=change-management-practitioner-certification-prep-apmg https://amsnews.alliance-micro.com/change-management-outlines/change-management-practitioner-certification-prep-apmg/#respond Thu, 09 Jul 2026 15:17:46 +0000 https://amsnews.alliance-micro.com/?p=35501 Course Overview In our current business environment, change is relentless. While this can be challenging, it also presents opportunities. By effectively managing change, organizations improve their performance and achieve their goals. The purpose of this 2-day Practitioner certification class is … Continue reading →

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Course Overview

In our current business environment, change is relentless. While this can be challenging, it also presents opportunities. By effectively managing change, organizations improve their performance and achieve their goals. The purpose of this 2-day Practitioner certification class is to confirm whether the candidate has achieved sufficient know-how to apply and tailor Change Management guidance in a given organizational change situation. A successful Practitioner candidate should be able to apply the change management approaches and techniques learned to a real change initiative.

This course will earn you 14 PDUs | 14 CDUs

Course Objectives

  • Apply key principles to define what needs to be learned by those involved in a change initiative
  • Learn how to provide effective and developmental feedback to support others through change
  • Demonstrate how to recognize and deal with different sources of conflict during change
  • Consider effective ways to facilitate groups to enable collaboration and co-design of change.
  • Understand ways to sustain change to help embed the change in an organization
  • Prepare for the Practitioner exam

Who Should Attend?

  • CxO’s
  • IT Managers/ Directors
  • Senior Project Officers
  • Project & Program Coordinator/Managers
  • Operations Managers
  • Quality Managers
  • Business Analysts
  • Engineering Managers
  • IT Infrastructure Managers
  • Internal Consultants
  • Professional Consultants

Course Prerequisites

The change management foundation certificate is required to sit the practitioner-level exam.

Outline

Welcome & Exam Overview

  • Introductions
  • Exam structure
  • Types of exam questions

Developing a Professional Change Practice

  • Building momentum & sustaining change
  • Competence & learning for change
  • Coaching to support change
  • Handling conflict in change
  • Facilitation for co-design

High-Level Review of CM Foundation Concepts

  • Organizational Context and Approach with Practice Exam
  • People and Change Review with Practice Exam
  • Change Leadership and Teams Review with Practice Exam
  • Stakeholder Engagement and Communication Review with Practice Exam
  • The Work of the Change Manager Review with Practice Exam
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ITIL Foundation v5 Certification https://amsnews.alliance-micro.com/change-management-outlines/itil-foundation-v5-certification/?utm_source=rss&utm_medium=rss&utm_campaign=itil-foundation-v5-certification https://amsnews.alliance-micro.com/change-management-outlines/itil-foundation-v5-certification/#respond Thu, 09 Jul 2026 14:45:47 +0000 https://amsnews.alliance-micro.com/?p=35498 ITIL Foundation v5 certification is the first course in the ITIL v5 certification scheme and is a prerequisite for all other ITIL courses. This course provides the key concepts of digital product and service management and establishes a common language … Continue reading →

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ITIL Foundation v5 certification is the first course in the ITIL v5 certification scheme and is a prerequisite for all other ITIL courses. This course provides the key concepts of digital product and service management and establishes a common language for effective practice across organizations.

Digital technology and digital transformation have, and are, causing a fundamental shift in how organizations create value. This shift goes beyond modernizing IT to changing how products and services are designed, delivered, and continually improved. ITIL v5 represents an evolution from traditional IT management to digital product and service management and unifies these approaches into a single lifecycle.

ITIL Foundation v5 provides an overview of the ITIL framework, including its guiding principles, core models, and fundamental concepts, and explains how these elements support a focus on value, outcomes, and experience.

This 3-day certification course enables learners to understand how value is co-created through the effective management of products and services, and how organizations apply ITIL guidance to improve performance, collaboration, outcomes, and experience. It also provides learners with insights into how they can improve their work and the work of their organization with ITIL guidance.

Add the PeopleCert Membership+ and receive these additional benefits:

  • 1-year PeopleCert membership + Subscription
  • 1 Free Exam Retake

What Is Included

  • ITIL (Version 5) Foundation Exam Voucher
  • Earn 21 PDUs from Live Instructor-Led Sessions
  • Live, Scheduled Course Delivered via Webinar Platform
  • Expert Instructor with Real-World & Teaching Experience
  • Course is Guaranteed to Run: We’ll Never Cancel a Course
  • Option to Reschedule Course (see conditions)
  • Option to Retake the Course for FREE (see conditions)

Course Objectives

  • Key concepts of digital product and service management
  • How value is co-created with consumers and partners
  • The ITIL product and service lifecycle model
  • The ITIL value system
  • The ITIL value chain
  • The four dimensions of Product and Service Management
  • The ITIL Management Practices
  • The ITIL guiding principles

Who Should Attend?

ITIL Foundation (Version 5) training is essential for individuals working in organizations committed to managing digital products, services, customer experience, and end-to-end digital operations. This includes ITSM and IT operations professionals, service managers, product managers, CX leaders, internal technical teams, digital delivery teams, enterprise leaders and transformation teams, and managed service providers. This course is also mandatory for individuals planning to be certified in the advanced ITIL framework

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Change Management for Project Managers https://amsnews.alliance-micro.com/change-management-outlines/change-management-for-project-managers/?utm_source=rss&utm_medium=rss&utm_campaign=change-management-for-project-managers https://amsnews.alliance-micro.com/change-management-outlines/change-management-for-project-managers/#respond Wed, 22 Apr 2026 19:56:58 +0000 https://amsnews.alliance-micro.com/?p=35490 Today’s organizations must integrate and align people, processes, structures, culture, and strategy in order to successfully transition individuals and groups from a current state to a desired future state, such that the desired outcomes and business objectives are achieved. Unfortunately, … Continue reading →

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Today’s organizations must integrate and align people, processes, structures, culture, and strategy in order to successfully transition individuals and groups from a current state to a desired future state, such that the desired outcomes and business objectives are achieved. Unfortunately, many project managers still view their primary responsibility as managing specific business functions (resources, time, scope, budgets, etc.) and have a difficult time understanding and properly integrating organizational change management activities through successful strategic execution. 

This 2-day course focuses on how portfolio, program, and project management uses effective change management practices in the areas of standardized portfolio, program, and project management practices. All key concepts necessary to manage strategic and tactical changes are covered through a mix of inspiring lectures and exercises.

Audience

Project managers, senior project managers, IT managers and professionals, program managers, portfolio managers, HR managers and executives, organizational development professionals, project sponsors and executives, functional managers, project coordinators and administrators, project analysts, project leaders, team leaders, product managers, R&D managers, project team members, and any other project or program-related functions across all industry domains.

Outline

1. What Is Change?

  • Why Change?
  • Individual and Organizational Change
  • What Is Change Management?
  • External Drivers of Change
  • Change as a Strategy
  • Functions and Activities
  • Common Models of Change
  • Corporate Culture and Change
  • Critical Change Factors

2. Change Management in Organizations

  • Change in Organizations
  • How Organizations Use Change Management
  • Strategic Execution
  • Cycles of Change
  • Two Major Perspectives on Change Readiness
  • Critical Success Factors
  • Potential Barriers and Change Derailers

3. Change Management at the Portfolio Level

  • What Is a Portfolio?
  • What Is Portfolio Management?
  • Strategy Execution and Change Management
  • Portfolio Management in the Change Life Cycle Framework
  • Sustain Change: Measure Benefits Realization

4. Change Management at the Program Level

  • Why Is Program Management Ideally Suited to Manage Change in Organizations?
  • What Is Program Management?
  • Program Management in the Change Life Cycle
  • Organizational Capabilities in the Program Management Context

5. Change Management at the Project Level

  • Change Management in Projects
  • What Is Project Management?
  • Impact of Change on Project Management
  • Project Management in the Change Life Cycle Framework
  • Project Management Process Groups
  • Change Management Activities at the Project Level
  • Developing a Change Management Plan

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CompTIA AI Essentials Training https://amsnews.alliance-micro.com/linux-programming-and-other-training-outlines/comptia-ai-essentials/?utm_source=rss&utm_medium=rss&utm_campaign=comptia-ai-essentials https://amsnews.alliance-micro.com/linux-programming-and-other-training-outlines/comptia-ai-essentials/#respond Tue, 21 Apr 2026 21:04:28 +0000 https://amsnews.alliance-micro.com/?p=35484 Today, the majority of businesses are already using or exploring artificial intelligence, yet many professionals still feel uncertain about how to engage with it. This 1-day CompTIA AI Essentials course helps you build the confidence to use AI tools effectively, … Continue reading →

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Today, the majority of businesses are already using or exploring artificial intelligence, yet many professionals still feel uncertain about how to engage with it. This 1-day CompTIA AI Essentials course helps you build the confidence to use AI tools effectively, boosting productivity, enhancing communication, and making smarter decisions while understanding the ethical considerations that come with this rapidly evolving field.

Course Objectives

By the end of this course, you will have a solid foundation in artificial intelligence concepts and practical skills to apply them in your work. Specifically, you will be able to:

  • Define artificial intelligence and distinguish it from other forms of computing
  • Communicate effectively about AI with peers and stakeholders
  • Explore AI tools and apply them to support your organization
  • Craft AI prompts and practice basic prompt engineering
  • Navigate AI-related privacy, legal, and security concerns
  • Anticipate AI’s impact on the future of work and technology

Who Should Attend?

By the end of this course, you will have a solid foundation in artificial intelligence concepts and practical skills to apply them in your work. Specifically, you will be able to:

  • Define artificial intelligence and distinguish it from other forms of computing
  • Communicate effectively about AI with peers and stakeholders
  • Explore AI tools and apply them to support your organization
  • Craft AI prompts and practice basic prompt engineering
  • Navigate AI-related privacy, legal, and security concerns
  • Anticipate AI’s impact on the future of work and technology

Agenda

AI Unveiled

  • Defining AI
  • Getting started with AI
  • Applying AI solutions in business
  • Exploring AI as a collaborative partner
  • Using AI to support your team
  • Talking to coworkers about AI

Generative AI Frontiers

  • Types of generative AI
  • Selecting the right tool
  • Engineering effective prompts
  • What is prompt engineering
  • Practicing prompt engineering

Balancing Innovation and Privacy

  • Examining roles in cybersecurity
  • Addressing AI legal and ethical issues
  • Making decisions using AI

Future Trends and Innovations in AI

  • Anticipating what comes next in AI
  • Preparing for the future with AI
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