1Password Status - Incident History

High error rate on 1Password.com

Tue, 20 Oct 2026 15:48:12 -0400

Oct 20, 15:48 EDT
Resolved - This incident has been resolved.

Oct 19, 16:12 EDT
Update - The deployed fix mitigated the issue causing increased error rates for users. We continue to monitor our services while we implement a permanent fix.

Oct 16, 23:13 EDT
Monitoring - A fix has been deployed and we are monitoring the results.

Oct 16, 20:34 EDT
Update - We are seeing some improvements to affected services but are continuing to investigate the issue.

Oct 16, 19:45 EDT
Investigating - We are currently investigating this issue.

Some users are unable to view vault profiles using the web interface

Fri, 16 Oct 2026 13:42:07 -0400

Oct 16, 13:42 EDT
Resolved - A fix has been deployed and this issue is now resolved.

Oct 16, 13:31 EDT
Identified - When choosing to view a vault profile using the web interface, a blank page is displayed instead. Our engineering team has found the root cause and are working towards deploying a fix.

Device Trust Service Disruption

Wed, 09 Sep 2026 17:11:08 -0400

Sep 9, 17:11 EDT
Resolved - This incident has been resolved.

Sep 9, 16:53 EDT
Monitoring - We have identified the triggering change and have rolled it back. We are monitoring to confirm that this has completely resolved the issue.

Sep 9, 16:43 EDT
Investigating - We are currently investigating reports of an incident affecting Device Trust. Some customers may experience delays in device posture checks or authentication failures. We will provide an update as soon as we have more information.

Account governance functions are unavailable in SaaS Manager

Wed, 22 Jul 2026 15:20:54 -0400

Jul 22, 15:20 EDT
Resolved - A fix has been deployed and this issue is now resolved.

Jul 22, 13:55 EDT
Investigating - SaaS Manager is currently unable to communicate with Managed Credentials. As a result, customers using Better Together features may be unable to make changes to credential ownership. We are actively investigating the issue and will provide updates as more information becomes available.

SaaS Manager Workflows are not running as expected

Fri, 17 Jul 2026 14:57:38 -0400

Jul 17, 14:57 EDT
Resolved - This incident has been resolved.

Jul 17, 14:52 EDT
Monitoring - SaaS Manager customers with active workflows may have experienced a service degradation that prevented some workflows from running as scheduled. Our teams quickly identified the issue and implemented a fix. We are now monitoring the recovery to ensure services continue to return to normal.

Degraded user-related operations for individual and family accounts

Mon, 13 Jul 2026 15:57:14 -0400

Jul 13, 15:57 EDT
Resolved - A fix has been deployed and this issue is now resolved.

Jul 13, 15:37 EDT
Identified - The issue has been identified and our Engineering team are working towards deploying a fix.

Jul 13, 14:59 EDT
Investigating - Our engineering team is investigating an issue causing degraded user-related operations for individual and family accounts. Users are unable to confirm or delete users or create and delete service accounts. Users are also unable to load the Integrations page.

Password Manager Update Server Outage

Mon, 13 Jul 2026 10:30:00 -0400

Jul 13, 10:30 EDT
Resolved - A fix for this issue has been implemented, and our teams are monitoring. During the outage, GitHub Actions might have failed to pull the latest CLI version, causing the pipeline to fail.

Device Trust Outage

Thu, 02 Jul 2026 16:30:48 -0400

Jul 2, 16:30 EDT
Resolved - A fix has been deployed and all services are operational.

Jul 2, 16:12 EDT
Identified - The issue has been identified and a fix is being implemented.

Jul 2, 16:05 EDT
Update - We are continuing to investigate the issue.

Jul 2, 15:44 EDT
Investigating - We are aware of an outage of Device Trust and are investigating the issue.

Provisioned users with SSO enforcement encounter a 403 error when accepting their invitation

Tue, 30 Jun 2026 10:09:25 -0400

Jun 30, 10:09 EDT
Resolved - This incident has been resolved.

Jun 29, 19:40 EDT
Update - Our engineering team is continuing to work on deploying a fix for this issue. In the meantime, a workaround has been identified. Please contact our support team directly at support@1password.com and they will support you through the workaround steps.

Jun 29, 18:55 EDT
Identified - The issue has been identified and our engineering team is working towards deploying a fix.

Jun 29, 18:08 EDT
Investigating - Users who are attempting to accept their invite with SSO enforcement are unable to accept the invite and receive a 403 error. Our engineering team is actively investigating the issue.

Restoring Access with a Recovery Code Is Failing for Some Users

Wed, 24 Jun 2026 15:01:46 -0400

Jun 24, 15:01 EDT
Resolved - The issue is now resolved, and access to 1Password services should be fully restored.

Jun 24, 14:51 EDT
Monitoring - A fix has been implemented and we are monitoring the results.

Jun 24, 14:35 EDT
Identified - The issue has been identified and a fix is being implemented.

Jun 24, 14:32 EDT
Update - The investigation is ongoing. Our teams are actively working to determine the cause and will share updates as they become available.

Jun 24, 13:50 EDT
Update - The issue is still under investigation. We will continue to share updates as they become available.

Jun 24, 13:30 EDT
Update - Our teams continue to investigate this issue. We are actively working to determine the cause and will share additional updates as they become available.

Jun 24, 13:15 EDT
Investigating - Some users who are locked out of their 1Password account are encountering a “Something went wrong” error when attempting to restore access using a recovery code. Our development team is aware of the issue and is actively investigating the cause. We will provide updates as more information becomes available.

Device Trust Infrastructure Maintenance

Tue, 23 Jun 2026 22:00:09 -0400

Jun 23, 22:00 EDT
Completed - The scheduled maintenance has been completed.

Jun 23, 21:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Jun 23, 19:14 EDT
Scheduled - On June 24th, 2026, between 01:00 and 02:00 UTC, we will be conducting maintenance on our Device Trust infrastructure.

During this maintenance window end-users who initiate a new authentication request via Device Trust may experience service degradation such as slowdowns or access delays for a period of 5 - 10 minutes.

We recommend that you leave Device Trust in effect during this window. To mitigate any risk of encountering issues during this time, users may authenticate prior to the window as active sessions will not be impacted.

Sync Issues Affecting Legacy 1Password 7 Clients

Thu, 18 Jun 2026 14:50:42 -0400

Jun 18, 14:50 EDT
Resolved - This incident has been resolved.

Jun 18, 13:54 EDT
Identified - We have identified the cause of the synchronization issues affecting legacy 1Password 7 clients (OPI7 and OPM7) with 1Password and are deploying a fix.

Affected customers may experience item creations or updates not synchronizing to 1Password, in some cases without a visible error. We expect service to be restored shortly and will provide another update once the fix has been fully deployed and verified.

Modern clients and broader 1Password functionality do not appear to be affected.

Sign in events are not appearing and admins are unable to migrate to hosted provisioning

Wed, 17 Jun 2026 12:00:17 -0400

Jun 17, 12:00 EDT
Resolved - This incident has been resolved.

Jun 16, 17:11 EDT
Update - We are still monitoring the results of the deployed fix. Hosted provisioning issues are resolved. Audit events in some regions are caught up while others are still in progress.

Jun 16, 12:58 EDT
Monitoring - A fix has been deployed and we are now monitoring the results.

Jun 16, 12:24 EDT
Identified - Sign in attempt audit events are currently delayed and admins are unable to migrate to hosted provisioning. Our engineering team has identified the issue and are actively working on a fix.

Device Trust Authentication Service Experiencing Timeout Errors

Fri, 12 Jun 2026 19:18:57 -0400

Jun 12, 19:18 EDT
Resolved - This incident has been resolved.

Jun 11, 18:47 EDT
Monitoring - Our teams have identified a cause of the issues affecting the Device Trust Authentication Service and have taken steps to provide relief. We are seeing improved service performance and are continuing to monitor the situation closely to ensure stability.

We will provide further updates as needed.

Jun 11, 18:32 EDT
Update - Authentication services have recovered, and our teams continue to investigate the cause of timeout errors affecting the Device Trust Authentication Service.

Investigation and mitigation efforts remain ongoing, and we will provide another update as soon as additional information becomes available.

Jun 11, 18:17 EDT
Update - Our teams continue to investigate the cause of timeout errors affecting the Device Trust Authentication Service. Customers may experience authentication failures, timeouts, or 503 errors when attempting to authenticate with Device Trust.

At this time, there is no significant change in impact or scope to report. Investigation and mitigation efforts remain ongoing, and we will provide another update as soon as additional information becomes available.

Jun 11, 18:02 EDT
Update - Our teams continue to investigate the cause of timeout errors affecting the Device Trust Authentication Service.

Jun 11, 17:49 EDT
Investigating - We are currently investigating an issue affecting the Device Trust Authentication Service. Customers may experience timeouts or receive 503 responses when attempting to authenticate with Device Trust. Our team is actively working to identify the cause and restore normal service as quickly as possible.

Device Trust Authentication Maintenance

Tue, 09 Jun 2026 22:16:07 -0400

Jun 9, 22:16 EDT
Completed - The scheduled maintenance has been completed.

Jun 9, 21:16 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Jun 9, 21:15 EDT
Scheduled - On June 10th, 2026, between 01:00 and 02:00 UTC we will be conducting maintenance on our Device Trust authentication service.

Temporary Device Trust Authentication Service Degradation

Thu, 28 May 2026 22:58:07 -0400

May 28, 22:58 EDT
Completed - The scheduled maintenance has been completed.

May 28, 22:18 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

May 28, 22:17 EDT
Scheduled - During this maintenance window, end-users who initiate a new authentication request via Device Trust may experience service degradation, such as slowdowns or access delays, for a period of 5 - 10 minutes.

May 19 2026 Events API and Reporting Maintenance For US

Wed, 20 May 2026 06:00:07 -0400

May 20, 06:00 EDT
Completed - The scheduled maintenance has been completed.

May 19, 18:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

May 13, 15:59 EDT
Update - We will be undergoing scheduled maintenance during this time.

May 5, 17:44 EDT
Update - We will be undergoing scheduled maintenance during this time.

May 5, 17:39 EDT
Scheduled - We will be undergoing planned maintenance on May 19, 2026. During this maintenance window, some of the 1Password admin console reporting features (item usage reports, both old/new audit logs, sign-in attempts), the 1Password Events API, and app discovery may intermittently be unavailable in the American region (1password.com).
We apologize for the inconvenience.

May 19 2026 Events API and Reporting Maintenance for CA and ENT

Tue, 19 May 2026 22:00:07 -0400

May 19, 22:00 EDT
Completed - The scheduled maintenance has been completed.

May 19, 18:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

May 14, 15:35 EDT
Scheduled - We will be undergoing planned maintenance on May 19, 2026. During this maintenance window, some of the 1Password admin console reporting features (item usage reports, both old/new audit logs, sign-in attempts), the 1Password Events API, and app discovery may intermittently be unavailable in the Canadian Region (1password.ca) and the Enterprise Region (ent.1password.com).
We apologize for the inconvenience.

SaaS Manager performance is degraded

Sat, 16 May 2026 16:36:03 -0400

May 16, 16:36 EDT
Resolved - This incident has been resolved.

May 16, 13:46 EDT
Monitoring - Issues with file uploads and downloads, pages not loading, and errors affecting some integrations and workflows are now resolved. Customers may still experience issues with images loading properly, and our engineering team is actively working to resolve them. We expect further progress and resolution later today. The issue affected both the US and EU regions.

May 16, 13:33 EDT
Identified - The issue has been identified, and our engineers are working on a fix.

May 16, 11:51 EDT
Investigating - Files can not be uploaded or downloaded, and images may not be loading properly. Pages within the application may not be loading. Some integrations and workflows may have experienced errors. This issue affects the US and EU regions. Our engineering team is currently investigating.

May 14 2026 Events API and Reporting Maintenance For EU

Fri, 15 May 2026 04:00:07 -0400

May 15, 04:00 EDT
Completed - The scheduled maintenance has been completed.

May 14, 16:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

May 5, 17:44 EDT
Update - We will be undergoing scheduled maintenance during this time.

May 5, 17:36 EDT
Scheduled - We will be undergoing planned maintenance on May 14, 2026. During this maintenance window, some of the 1Password admin console reporting features (item usage reports, both old/new audit logs, sign-in attempts), the 1Password Events API, and app discovery may intermittently be unavailable in the European Region (1password.eu).
We apologize for the inconvenience.

May 13 2026 Events API and Reporting Maintenance For CA and ENT

Wed, 13 May 2026 22:00:07 -0400

May 13, 22:00 EDT
Completed - The scheduled maintenance has been completed.

May 13, 18:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

May 5, 17:43 EDT
Update - We will be undergoing scheduled maintenance during this time.

May 5, 17:35 EDT
Scheduled - We will be undergoing planned maintenance on May 13, 2026. During this maintenance window, some of the 1Password admin console reporting features (item usage reports, both old/new audit logs, sign-in attempts), the 1Password Events API, and app discovery may intermittently be unavailable in the Canadian Region (1password.ca) and the Enterprise Region (ent.1password.com).
We apologize for the inconvenience.

May 12 2026 Events API and Reporting Maintenance for US and ENT

Tue, 12 May 2026 20:00:07 -0400

May 12, 20:00 EDT
Completed - The scheduled maintenance has been completed.

May 12, 12:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

May 5, 17:43 EDT
Update - We will be undergoing scheduled maintenance during this time.

May 5, 17:33 EDT
Scheduled - We will be undergoing planned maintenance on May 12, 2026. During this maintenance window, Events API tokens will not be able to be created or deleted in the American region (1password.com)/Enterprise Region (ent.1password.com).

Specific times are as follows:
ent.1password.com: 12PM Eastern Time to 4PM Eastern Time
1password.com: 4PM Eastern Time to 8PM Eastern Time

We apologize for the inconvenience.

May 11 2026 Events API and Reporting Maintenance For EU and CA

Mon, 11 May 2026 20:00:07 -0400

May 11, 20:00 EDT
Completed - The scheduled maintenance has been completed.

May 11, 12:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

May 5, 17:43 EDT
Update - We will be undergoing scheduled maintenance during this time.

May 5, 17:32 EDT
Scheduled - We will be undergoing planned maintenance on May 11, 2026. During this maintenance window, Events API tokens will not be able to be created or deleted in the European Region (1password.eu)/Canadian Region (1password.ca).

Specific times are as follows:
1password.eu: 12PM Eastern Time to 4PM Eastern Time
1password.ca: 4PM Eastern Time to 8PM Eastern Time

We apologize for the inconvenience.

SaaS Manager workflows and integrations are failing

Mon, 04 May 2026 14:34:49 -0400

May 4, 14:34 EDT
Resolved - This incident has been resolved.

May 4, 14:27 EDT
Monitoring - A fix has been implemented and we are now monitoring the results. Failed workflows will need to be manually re-run, failed integrations will re-run automatically within 24 hours but likely sooner.

May 4, 13:59 EDT
Identified - Workflows and integrations have not run as of approximately 12:30pm ET today, this means that automatic onboarding and off-boarding are currently not occurring. In addition, the Workflows and Integrations pages are failing to load. Our Engineering team has identified the issue and are currently working on a fix.

Login and Sync Issues

Tue, 28 Apr 2026 14:00:34 -0400

Apr 28, 14:00 EDT
Resolved - This incident has been resolved.

Apr 27, 13:09 EDT
Update - Traffic levels have returned to normal and service performance has stabilized. We are continuing to monitor to ensure full recovery.

Apr 27, 11:41 EDT
Monitoring - Service has largely recovered, and we are continuing to monitor the situation closely. Some customers may still experience intermittent issues with login and syncing, including via CLI.

Apr 27, 11:22 EDT
Identified - We are seeing signs of recovery for the issue causing errors and increased latency across our services. Some customers may still experience intermittent failures or delays when logging in and syncing, including via CLI. Our teams continue to monitor the situation closely.

Apr 27, 11:08 EDT
Update - Our teams continue to investigate an issue causing errors and increased latency across our services. Customers may experience failures or delays when logging in and syncing, including via CLI. We are actively working to identify the root cause and will provide further updates as more information becomes available.

Apr 27, 10:54 EDT
Investigating - We are currently investigating an issue causing errors and increased latency across our services. Customers may experience failures or delays when logging in and syncing, including via CLI.