Our app can work off-line and the scanned results are synced with our database when an internet connection becomes available. Attendees cannot be checked in more than once and a warning message will be displayed if a ticket has already been scanned.

Alternatively, you may also check-in attendees directly using a table in the back-office or print a list to check-in attendees manually.

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For credit card payments. one needs a merchant account with a bank as well as an integration with a payment gateway. These fees can be expensive, but because of our transaction volumes we could negotiate a very favorable rate. See our pricing page for a breakdown of costs.

Electronic funds processed through our platform are transferred to your nominated account at monthly intervals before the event, but you can request earlier transfer if required. We subtract any fees from the amount transferred to your account and we provide a full breakdown. No transfer fees apply to back accounts in South Africa, but we may charge a fee for transferring to international bank accounts.

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After creating your event you may edit and configure the event by following the ‘My Events’ link in the top menu and then selecting your event by clicking on the title. You may configure your event by selecting from the menu items listed under ‘Event setup’ of the event menu. The general steps for configuration of an event include:

• Event details: You may edit your event at any time and upload an image that is displayed on your event page and sign-up form.
• Event tickets: Add and manage the tickets that your attendees can sign up for. You may set prices, discounts, limits and other settings for each ticket item,
• Payment details: Choose your currency and add the bank account details used to transfer electronic funds processed through our payment facility. This will also be the account details displayed on invoices for manual transfers.
• Event settings: Here you may configure various settings that will determine how your attendees will sign-up and what information will be displayed.
• Attendee fields: Add and configure the fields to capture captured on the sign-up form. You may also add your own custom fields to capture.
• Additional items to sell: Add any additional items that attendees may select from when signing up, e.g. Social events, or Merchandise.
• Invitation letter: You can enable the feature to email an invitation letter to users who request it at sign up. Invitation letters are typically used for Visa application purposes.

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Some of the product highlights include:

Build flexible forms

With our software it is easy to create complex multi-page registration forms with flexible pricing and discount codes. Add any additional items or merchandise you would like to sell, including option to add member discounts.

 

Secure payment integration

It is more likely for your attendees to commit with the convenience and speed of secure online payment processing. No need for a merchant account and we regularly transfer funds to your account.

 

Pay as you go pricing

Create your event for free. We only charge small fee on the processing of registration and payment. You are under no obligation to continue after creating an event.

 

Invoices & receipts

After signing up, attendees receive a confirmation email with an invoice. If full payment is confirmed, attendees receive their tickets which can be printed or saved. Provision is made VAT.

Automated communication

The entire sign-up process is automated and confirmation emails are generated by the system. It is possible to send bulk emails based on specific selection criteria.

Reports & exports

Various reports can be generated on the system and we give you a real-time overview of all transactions with a detailed summary of all charges and transfers. The full-database can be exported in csv format.

For more information on TicketWiz, click here.

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Having an event management system with which you can easily filter on lists of attendees makes it very easy to send personalised bulk communication to these attendees. Some of the most common examples include marketing your event, sending payment reminders, notification of changes in venue or programme, adding news flashes.

However, nowadays people have different communication preferences especially with the advancement of social media. Another thing to take into consideration is that a big portion of your attendees may not have easy access to the internet. This is relevant in developing countries, especially in Africa where communication via sms is widely used.

Customer experience is vital in organising a successful event; that is what your event will be judged on. Therefore we believe it could be helpful for event organisers to take the following into consideration when communicating with attendees:

Easy to send targeted messages

Customer experience is vital in organising a successful event. We are all bombarded with email and other messages and people can very quickly form a negative impression when they receive messages not applicable to them. Therefore it should be easy for organisers to filter on specific sets of attendees in order to send messages that is only applicable to a specific group.

Integrating with social media

It should not be a time-consuming and complicated process to post important updates to your website and social media. Content management systems should allow you to easily make updates to your event website and to add news flashes which can be set up to automatically post to social media channels.

Multiple messaging options

Being able to communicate through multiple messaging options based on target audience’s personal preferences, economic factors and geographic location is important. The use of multiple messaging platforms like email, social media and sms will ensure that you reach your entire target market and an added bonus is that it may become an effective marketing strategy as users will notify their friends and colleagues through the communication channels that they use.

Please visit our online registration & ticketing website if you would like to find out more about our conference software and messaging solutions.

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Online registration software should not just improve the user experience, but also make life easier for the organiser. The advantages of having an online registration facility are:

(1) Increase attendance

The speed and convenience of an online registration facility makes it more likely for participants to take action than having to go through a fax, post or phone registration process. Online payment and automated email reminders also makes it more likely for participants to commit to attending the event.

(2) Increase revenue

Because of increased attendance and the 24 hour availability, convenience and speed of secure credit card payments, you would have access to funds much sooner than traditional methods.

(3) Save time and money

Online registration and participant management functionality dramatically reduces the time spent on managing an event by reducing or eliminating the need for manual registration entry, invoices & receipts, email & telephone communication, printing, and manually compiling reports. Having a payment facility also further reduces time spent on tracking participants and it is possible to issue refunds through the system.

(4) Help eliminate errors

The manual process of keying in information, communicating with participants and compiling documents increases the risk of errors that can lead to dissatisfied clients.

(5) Real time information

Whenever you need to make changes to your programme, pricing and other information, you can easily update this online and it would immediately reflect on the system. You will also have real time information at your fingertips like specific event attendance figures, outstanding payments and be able to control how many participants may register for a particular item. Most systems also allow you to export data to a spreadsheet application like MS Excel.

(6) Customer satisfaction

A professional looking event website and an easy registration & payment process makes it more likely that you would get repeat customers and referrals.

If you would like to create your own event to sell tickets online, you are welcome to check out our event registration solution.

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