Business Connections Live TV and Racheal Taplins, Media March Maker Service presented the media hub at the show. Business Connections Live TV interviewed a number of businesses and business owners to produce there Business Showcase Videos. These Business Showcase videos are featured on today's programme so enjoy The Festival of Enterprise Part 2.

If you would like a similar Business showcase for your business then call the studio on 01784 256777 or follow this link to our Business Showcase Application Page.

The Festival of Enterprise is the fuel you need to get your business to where you want it to be. And sooner, rather than later Strategy can be sidetracked in the day to day running of a business, and scaling up takes the back seat as you end up dealing with piles of paperwork, projects going wrong, or dealing with your overflowing inbox.

This shows in the statistics – according to the ScaleUp Institute, scaleups bring in £1.3tn of the £1.9tn generated by all UK SMEs. The remainder is brought in by millions of companies not making anywhere near as much of an impact as they could.

There's clearly more than a few secrets business owners need to learn about when it comes to growth. Fortunately, the Festival of Enterprise will reveal them all.

• 82% of Twitter users watch video content on Twitter
• YouTube has over a billion users, almost one-third of total internet users
• 45% of people watch more than an hour of Facebook or YouTube videos a week.
• More than 500 million hours of videos are watched on YouTube each day.
• One-third of online activity is spent watching video.
• Over half a BILLION people are watching video on Facebook every day.

Steve Mills is an old friend to the programme. He helps companies to grow sales by making Sales and Marketing more effective. He does this by finding overlooked sales and marketing opportunities and customising the sales and marketing processes.

He's been featured on TV, Radio and throughout the media. and worked in the UK, USA, Dubai, Abu Dhabi, Singapore, Switzerland & Vietnam. He has over 300 published videos on YouTube and 1,000's of blog posts. He's an on-demand business speaker, trainer, and advisor, with a social media following of over 250,000 people, with over 10 years of content viewed and 50,000 page views every month.

He will be discussing how problem solving and storytelling are key parts of your profile. Angus will also be looking at searching, how to get around the commercial limits and how to save searches.

Angus Grady LinkedIn Unlocker. Angus Grady is a well respected and internationally known LinkedIn expert who brings a different perspective to delivering training. He hates being called a trainer and prefers to see himself as an Unlocker of potential. Humorous delivery style with a slightly direct approach and has been called the Winston Wolf of LinkedIn.

His direct style rarely offends but often raises eyebrows. Mentioned in Forbes as a leading LinkedIn exponent and part of an international group of well respected LinkedIn experts that meet regularly in the UK to share expertise and learnings.

So what do we need to do to protect your online brand reputation and how do we manage it. On this programme, Relton Herron will be giving examples of what is needed for Online Brand Reputation Management

Monitoring, Managing and Influencing your brand image online. What you need to consider from a small business to a Global player and how to differentiate yourself from your competition and save yourself from a Public Relations disaster.

Relton Herron delivers strategy and implementation for Brands online. Enabling them to grow their bottom line and spheres of influence, by leveraging all appropriate Digital Marketing Channels for their Brand. He's currently acting Chief Digital Officer for a multi-million digital portfolio which he built up from £22k per annum. Also, He, assist other SME's in building their online presence and revenues.

Relton Associates specializes in Digital Marketing and Branding. Online Brand Reputation Management is where the two worlds naturally meet. With solid experience with the likes of: NATO, Saatchi & Saatchi, Sony Music, Tesco, Dr Gillian McKeith, OSCE and others

Connecting and communicating with existing and future clients is becoming increasingly more important. Social media platforms have developed and now should be used as part of any strategic marketing campaign. Marketing has changed dramatically and Frank will explore the science of using the internet to connect with existing & future clients, create brand awareness and use the latest tools, software and technology to put companies ahead of the competitors and be seen as leaders in their field.

Frank will share 'attraction marketing' strategies to build your company brand, drive traffic to your website, dominate Google, and share the strategies of successful companies that are using 'new media marketing' successfully.

Who is Frank Furness

Frank Furness is an international motivational speaker, trainer, and author. His credentials include 20 years of exceptional business success in sales, management, training and consulting and is a social media specialist. Frank has helped audiences around the world to shine with improved sales, leadership and communication skills.

Michael Brook from My Expertise on Line will show you how you could create passive income from an online training course.

Michael will also share with you the Total Online Course Blueprint… this is a tried and tested process that we use to create our own online courses and courses for our Done For You Clients.

Michael has been educating business people for over 30 years… In 1999 he left a senior position in the Pharmaceutical Industry to start his own training and development business… which he is still running. Professional Excellence specialises in Influence persuasion, behavioural change and communication applied to all aspects of business including sales. Marketing and leadership.

Michael is an NLP Master Business Practitioner, NLP Master Trainer and Qualified Clinical Hypnotherapist. Michael is an experienced business film/video creator having studied with Michael Rosenblum (the father of video journalism) and Den Lennie…For the past 4 years, Michael has specialised in helping people in the expert space or helping professions to take their experience, know-how and expertise and create their own online courses.

This programme will look at how UK importers and exporters trading with the EU and other overseas countries can prepare for these changes, in the event of a no-deal scenario, where they can find support and information and how to minimise the potential disruption.

Gary is the International Trade Manager at Surrey Chambers of Commerce where he has been since 2015. Along with his team, Gary has been providing International Trade services, including their successful export documentation service, to over 500 Surrey businesses.

Gary has been co-ordinating Surrey Chambers response to Brexit, providing useful information and guidance to their 1500 members. Gary sits on various Brexit Intelligence and Planning groups providing business feedback to the British Chambers of Commerce and working with Enterprise M3 in supporting the Brexit Clinics being held in Surrey and Hampshire.

Extending our departure beyond three months would mean that the UK would have to take part in May's European Parliament elections.

As the law hasn't been changed, we could still technically leave the EU on 29th March 2019.

We discuss the effect on UK business and asking if the uncertainty is undermining our forward planning?

Linda Bazant is a Barrister and member of the Brexit Advisory Team.. She is a member of Gray's Inn and the Bar Association of Commerce and Finance in Industry. Specializing in corporate and media law with special emphasis on compliance and corporate governance, she advises major blue-chip companies on the implementation of legal process and procedures.

She continues to be a keynote speaker for the Data Protection World Forum and panel member on Brexit for Surrey Chambers of Commerce and Enterprise M3/LEP in addition to providing consultancy and bespoke training for her clients and regular webinars.

Engaging customers and prospects in the right way bring huge value to both parties. Helping business to find more opportunities and converting more enquiries into sales. Anthony doesn't teach people how to sell, but simply shows them how to help their customers to buy

Gordon Colquhoun is a co-director of the Brexit Advisory Team which is committed to supporting their clients successfully engage and navigate through the Brexit process. Our core expertise is based on a multi-disciplinary team with experience and knowledge across a range of environments.

The foundation of our consultancy is built on strong relationships with international law firms and academia, which enables us to underpin our service provision with relevant legal and regulatory knowledge.

Engaging customers and prospects in the right way bring huge value to both parties. Helping business to find more opportunities and converting more enquiries into sales. Anthony doesn't teach people how to sell, but simply shows them how to help their customers to buy

Anthony is an international keynote speaker better known as "The Telephone Assassin". He's an author and is he often uses training to accelerate the learning process. After making calls for a huge range of business Anthony found himself as the sales and marketing manager for 5 different companies all at the same time. Because of this he realised that his growing waiting list of clients needed to be serviced too.

After working closely with an NLP master trainer he was able to teach people to "fish for themselves", as he started to really understand the power of his communication style, and combined with the structure he had developed, Anthony began to run a Telemarketing Masterclass.

Jonathan Jay and his team of business buying and selling experts will train you in the steps to buying a business, growth by acquisition, how to sell a company and business turnaround. If you want expert guidance on how to buy a business or how to sell your business effectively without business brokers – you're in the right place!

Maybe you want to understand the best way to borrow money to buy a company or how you go about buying a business with no money down. There are many no money down business opportunities, even when buying an established business When you see a small business for sale or any business for sale you might wonder how to buy a business and how to best go about valuing a business.

For over 20 years, Jonathan Jay has bought and sold companies, making millions along the way. He was Entrepreneur of the Week in the Financial Times and helped families move abroad and set up businesses in other countries for BBC's Get a New Life TV show

The programme is for business owners who are either a startup or who have been in business for a few years but have still not broken the £100,000 barrier and who want to scale their business with predictable business advice, business systems, automation, digital marketing, PPC ads, marketing without money strategies and more of EVERYTHING THAT IS REQUIRED TO INCREASE SALES TO OVER £100K.

Steve Mills is an old friend to the programme. He helps companies to grow sales by making Sales and Marketing more effective. He does this by finding overlooked sales and marketing opportunities and customising the sales and marketing processes.

He's been featured on TV, Radio and throughout the media. and worked in the UK, USA, Dubai, Abu Dhabi, Singapore, Switzerland & Vietnam. He has over 300 published videos on YouTube and 1,000's of blog posts. He's an on-demand business speaker, trainer and advisor, with a social media following of over 250,000 people, with over 10 years of content viewed and 50,000 page views every month.

Using this methodology you will then have a continual supply of prospects ASKING to have more information or to have sales based conversations!

As the founder of Business Growth Bureau, Rupert Honywood believes that every director or business owner should have the opportunity to unlock their hidden potential and to achieve success. He wants the Bureau to be your strategic partners in achieving business growth.

He loves to create virtual circles where every party (from customers to prospects, investors, staff, advocates and suppliers) wins out of the relationship with organisations that wish to work collaboratively. As a consequence, he believes that we all benefit from the leverage effect that this creates when we are here to support each other's success.

This is not only is a nice way to do business but it builds on the relationship of trust and this helps in achieving strong sustainable growth.

With so much confusion around diet, food and eating Kate aims to put a clear structure in place empowering you to make wise and nurturing choices around food, for both work dynamism and focussed-living.

Kate Cook is a corporate wellness expert, nutritional therapist, international speaker, and founder of The Nutrition Coach Clinic in Harley Street, London. Kate Cook gives talks and workshops to business clients empowering their staff to adopt healthier lifestyles. Fresh, creative, and practical information is delivered in an interactive style that encourages involvement and engagement.

Troy Norcross from Blockchain Rookies will be discussing how Blockchain is disrupting business models, ecosystems and industries. Troy will provide detail on some leading use cases in supply chain management, anti-counterfeiting and healthcare. In his work at Blockchain Rookies, he will share with us the key questions you need to ask when developing your own blockchain business strategy.

Troy Norcross is co-Founder of Blockchain Rookies. Troy has been providing corporate education and strategy related to blockchain for the past 2 years in the UK but also across Asia and India. Troy has appeared in London's City AM, the Irish Examiner – has been interviewed on multiple podcasts and of course is a previous guest here on Business Connections Live. Troy's main focus is on looking at how Blockchain will impact business with only limited focus on the technology behind Blockchain and cryptocurrencies.

Currently, it means there will be no remaining agreements between Britain and the EU on how to manage customs, trade, travel or citizens rights. A no-deal Brexit also means that the transition period from March 2019 to December 2020, would be off the table. Without a bilateral trade deal with the EU, Britain would be subject to World Trade Organization (WTO) rules. UK exports would face the same customs checks and tariffs as other countries outside of the EU.

On this programme, we explore the possible consequences of No Deal Brexit and the impact of trade limitations for the UK and EU especially Germany and France which would carry costly implications for the car and agricultural industries.

Linda is a Barrister with a Law and Politics degree and is a member of Gray's Inn and BACFI. She is also joint founder of Business Connections Live TV. Linda provides Brexit readiness assessments and Data Protection (GDPR) guidance and advice to business. She also offers UK representation for controllers as well as Data Protection Officer Trainer & Speaker services.

Really understanding your customers' needs and wants, the differences between them, and how they truly feel about your company are critical, non-negotiable elements in measuring what is important to them and their decisions to continue to do business with you. And if you don't know the answer to that, then how long have you got?

Gerry Brown is on a mission to save the world from bad customer service. He helps businesses save customers at risk of drowning in a sea of indifference and breathes life into their customer service operations and customer experience strategy. Gerry Brown is an expert at measuring customer satisfaction.

By appearing on Business Connections Live it is the perfect opportunity for those thought leaders who want to increase there profile, add to the experience and expertise, who are looking for content to market and promote their speaking business and to grow their confidence in the media.

If you would like to appear on Business Connections Live please don't hesitate to contact the studio. studio@businessconnectionslive.com or call 01784 256777.

PR, Press agencies and marketing organisations if you wish to help your clients increase their profile then please contact us. We can also produce bespoke and branded programmes for larger organisations. The programmes are suitable for internal communications and B2B newsletters.

So sit back and enjoy the Business Christmas Special from Business Connections Live with Steve Hyland and Linda Bazant.

You can have the most beautiful website in the worldd, but if no one can find it because the search engines can't read it, then how much use is it? We will explain how important SEO is and how it will make your website Google fit for business.

Search Engine Optimisation (SEO) is often portrayed as something complex, surrounded by 'smoke and mirrors' when discussed with agencies. It's difficult to understand what agencies do, they're reluctant to tell you how they do it too (so how can you check they've done what they said they would do. More importantly how do you know it's working?)

Relton Herron delivers strategy and implementation for Brands online. Enabling them to grow their bottom line and spheres of influence, by leveraging all appropriate Digital Marketing Channels for their Brand. He's currently acting Chief Digital Officer for a multi-million digital portfolio which he built up from £22k per annum. Also He, assist other SME's in building their online presence and revenues

Sarah Alexander will talk about how to minimise stress and increase productivity and calm confidence from the perspective of understanding our psychology and the functioning of our brain.

Sarah has been a business adviser, coach, trainer and speaker for 17 years. Typically, Sarah works with Surrey business owners and senior directors of growing and established businesses who are concerned about the pressure or challenge that they, or their team, are under. They worry that they are not taking good decisions or problem solving well and fear they are not communicating effectively or presenting confidently in front of clients or audiences. All of this impacts productivity, staff morale and ultimately, the business bottom line.

Formerly, Sarah was a dressage rider running a small equestrian centre for twelve years. During this time, Sarah turned around the failing business and generated a consistently profitable 'high-end' concern that thrived through economic recession when other similar businesses were failing. Before selling that business in 2001, she learnt first-hand the tools of visualisation, mindfulness, sports psychology, NLP and other development techniques to achieve her own best performance and inspire that in others.

Since then, Sarah has combined these techniques with the latest neuroscience and worked successfully with people on the international stage including entrepreneurs, actors, sports professionals and a winner of the prestigious PGA Golf Championships. She has also taught leadership development programmes for Shell and other multinationals in the UK, Europe and the Far East.

Sarah has written many articles for magazines and national newspapers including The Financial Times, The Daily Telegraph, The Daily Mail, The Daily Express and Huffington Post. She has also spoken regularly on the radio. She is the author of Spiritual Intelligence in Leadership and Spiritual Intelligence in Business.

Is your company prepared for either scenario? If it's 'no deal', what will the effects likely be on companies supply chains in terms of delays, costs, and what actions should companies be taking to understand the risks and what can still be done to mitigate them even at this late stage? Even if the vote goes in favour of the deal, we then move to the ongoing future trade negotiations during the two year transition period. What should companies be looking at during that period?

Paul Mayhew FCILT is the Owner of Wyndham Solutions Ltd, an independent supply chain and Brexit consultancy. Paul is also a member of the Brexit Advisory Team. He has held global Senior Management roles in supply chain for over thirty-five years, with companies such as Geest, Bausch and Lomb, and Johnson Matthey.

Paul led the supply chain focus on Brexit at Johnson Matthey, and in the last year has focused on offering advice to many organisations on their Brexit strategy. He is also a member of the Agile Supply Chain Research Club at Cranfield University and is a Fellow of the Chartered Institute of Logistics and Transport.

Matt will be talking about how to win more business but also do more business with existing customers, talking about the importance of having both a process for sales and one for customer retention. How people focus on the tools rather than the reasons for using them and the impact they can actually have

Matt Ruddle has worked with over 5000 clients worldwide helping them build their sales processes and customer retention plans to achieve great success. Having won awards for customer satisfaction, he knows how to win business and keep it.

Working with a diverse and broad base of clients from huge sporting organisations through to new businesses just starting out, this has allowed him to learn the important lessons that businesses need for success and develop his own methodology for helping them achieve and understand the processes of the Customer Journey – From Sale to Retention

David will cover the elements that make a professional presentation slide deck that will wow your audience. He will talk about some of the things that will help you present effectively when using slides such as when to use slides, the use of images and the effective use of animations.

David Henson is The Slide Presentation Man. He set up The Regent Slide Company in 1986 and spent 13 years producing and imaging thousands of 35mm slides for many and varied businesses. But it wasn't until he joined Toastmasters 6 years ago and the Professional Speaking Association 3 years ago that he realised that even good speakers produce bad slides. And now he's on a crusade to eradicate excruciatingly boring slide presentations and to teach people how to produce professional presentation slides that wow their audience and that make their talks memorable and effective.

* Via his book entitled Your Slides Suck! * By going out and speaking about how to produce better slide presentations * Via training and workshops * And mostly by designing effective, impactful, and beautiful presentations for clients.

Paul Glynn from Sandler Training (Southern Counties) takes us through just some of those blind spots., He gives a whistle-stop tour through 6 stages (Planning, Positions, People, Process, Performetrics, Passion) and some of the 24 steps towards Organisation Excellence.

Going through these steps inevitably means asking some awkward questions like:

• "Have the business leaders updated the personal vision and shared it with all employees?"
• "Do we know who we need in each part of the business and do we have the right people there?"
• "How do we fill the skills gaps?"
• "Are processes reviewed for relevance and effectiveness?"
• "Are accountability and incentives working?"
• "Where are we on the scale of being an effective organisation?"

Lots to talk about; your business in 3 to 5 years' time!

Paul Glynn is Managing Director of Sandler Training (Southern Counties) and has been running for almost a decade as part of the worldwide Sandler network.

Paul Glynn returns to Business Connections Live, not this time to talk about revenue generation but the broader picture of Organisational Excellence. Paul is recognized as a top trainer from the worlds' premiere Sales and Management training organization, Paul will ensure a challenging, thought-provoking programme.

Many spend their money on getting advertising in front of a broad, generic audience. What the fail to do is target specific sub-sets of prospects and then drive them to specific lead capture mechanism.

But the biggest cardinal sin is they don't follow-up consistently with prospects over an extended period of time. This means they are not front of mind when they are ready to buy.

They neglect the relationship with existing and previous customers.

Following an extensive career with Procter & Gamble, Kraft Foods and IBM, David Holland became a small business owner.

Today, he works with business owners to help them systemise their marketing and sales. This releases them from the pressures of needing to work in their business to earn a living. In 2006 he bought Infusionsoft to run EXELA. By 2011 EXELA was the leading Infusionsoft training company in the UK.

CyberScale was set up in 2017 by Darren Chapman to deliver pragmatic IT security support and solutions to businesses large and small. CyberScale offers Cyber Security assessments, Data Protection and GDPR data security support, Advisory services and Awareness Programmes. Its particular aim is to enable businesses to prepare and protect themselves without getting in the way of doing business, hence Pragmatic IT Security.

For many years, the best way to advertise on Google has been through Google AdWords now known as Google Ads. Google Ads is the paid advertising feature offered by Google themselves, allowing business to run targeted ads to their users. This, in turn, helps to increase website traffic and leads to a higher conversion rate. When Google is the highest-ranking search engine in the world, Google Ads is, without a doubt, the most cost-effective way of getting your business out there.

Dominic founded AdExtra in 2011, as a way to support his passion for online marketing. But he didn't start out as a marketer. In fact, Dominic began his career with a degree in Law from Staffordshire University, before moving into retail. There, he gained extensive and in-depth knowledge of both marketing and general business operations, working for brands such as Selfridges, Harrods and Shell UK. In 2004, he decided to take the plunge and become self-employed, running an events company for many years before he realised his dream and created AdExtra a Google Ads specialist. Since then, he has qualified as a Google AdWords expert and Analytics Certified Partner and is the driving force behind AdExtra's success.

• Knowledge of how to create a Google Ads campaign.
• The importance of keyword choice.
• An understanding of where ads are shown.
• An understanding of which types of ads to use for your product or service.
• An understanding of working out how much your Ads will cost.
• An understanding of how to track your ROI.

• What happens when you search on Google.
• How do I determine the keywords to use?
• What gets entered into Google Auctions.
• How does Google determine which ads are shown and where?
• How does Google determine what you pay?
• How to track your ROI.

Mark Peacock, The Pricing Coach, will be talking about why pricing is the most important part of your business mix, and he will be offering simple tips and advice that any business can use to improve their prices and increase their profits.

Mark has had a 25-year career with large brands in marketing, product and business management, and has run a +£20m business with over 100 staff, growing its bottom line by over 250%. Pricing has always played a part in Mark's approach and his passion is now helping SMEs to increase their profits through better pricing strategies that deliver greater customer value.

• Why pricing is the most important lever for achieving higher earnings
• The 5 main reasons why businesses don't spend enough time on pricing
• How to increase your prices (50 different pricing strategies)
• The psychology of pricing and how to use this to your advantage
• How to communicate your prices with confidence
• My 6 key principles of pricing (which have nothing to do with cost!)

• Learn new strategies that anyone can use to increase your prices
• Achieve higher earnings and deliver better customer value
• Confidently sell and market your prices knowing that you have a well thought out pricing strategy

If you are willing to talk candidly about the tough decisions you face, fellow members will rally around you, listen, ask tough questions and bring to bear every resource they have to help you grow as a leader and improve the workings of your business. When our members have access to new perspectives – whether from fellow business peers, their Vistage Chair, or expert speakers – they expand their view beyond their company walls in a way that traditional executive leadership training just can't offer.

Jim has a background as a leader in business development for blue chip organisations including Reed International and Racal Group, culminating in a six-year stint as International Sales Director for online information at the Financial Times. With 20 years subsequently running his own businesses, he has a profound understanding of what it takes to achieve success. He knows from personal experience the frustrations and difficulties that can accompany the quest to achieve business goals without sacrificing a healthy work/life balance.

• How a group works
• The power of the Peer Advisory model
• How it delivers better decision making
• Why continuous learning matters
• Why Vistage member companies grow 2.2 times faster than their competitors

• Better business outcomes
• More satisfying work life
• Better work/life balance

You B2B customers will want to know that you are demonstrably GDPR compliant as part of the contract that they enter into with you, especially if you are a third party processor. Being able to assure them that you have been GDPR audited and can provide them with a copy of your GDPR policy and Privacy Notice means that your customer know that they can deal with you safely and securely and also lets them know that you take the protection of their personal data very seriously.

And what about prospecting and finding new customers? Telephone Calls – Emails – Networking – Social Selling – Third Party Lists – Cold Calling – Referrals

Now is the time to use GDPR to increase sales – not mourn their passing!!!

Linda Bazant is a Barrister and GDPR Auditor/Assessor, Trainer & Speaker. In addition to being available to audit/assess your business for GDPR, Linda can also offer bespoke Employee Awareness training courses for your in-house team from Board Level down. She is also available to speak at events, conferences and team briefings.

• How to sell using GDPR
• Safe prospecting
• The resurgence of cold calling
• Introductory emails

• A sales platform built on trust
• A re-motivated sales force
• A culture of GDPR in your business
• Enhanced reputation of your brand

On this edition of Business Connections Live Steve Hyland talks to Troy Norcross, Co-Founder of Blockchain Rookies who will explain "What is Blockchain?" using simple explanations and real-world examples. Troy will also help to separate blockchain from bitcoin. Based on Troy's experience as CEO of Opengoods, he will explain how blockchain can be used to create incremental business value. Troy will also discuss Initial Coin Offerings (ICOs) from the perspective of regulation, asset class and as a means of raising capital.

Troy runs through the best use for blockchain technology and why. The big question lies in DATA. Namely, ownership of that data. Bitcoin has no corporation behind it. It is run, owned and managed by the community with no single point of control, which is why it is a poster child for Blockchain. Shared, transparent access to data is the centre key of Blockchain technology. The Data belongs to the community, the Business provides the access.

Troy runs his own strategy consultancy firm SER Team and has been working in the blockchain and cryptocurrency space for the past 2 years. Troy was CEO of Opengoods – a blockchain company building a platform to tokenise securities and is co-founder of Blockchain Rookies, a platform to educate enterprise clients on what is blockchain and how can it be applied to business.

• • Be able to describe Blockchain to anyone
  • Understand the key aspects of distributed ledger technology (DLT) and what makes a blockchain different
  • Have a better understanding of ICOs and have a guideline for investing in ICOs
  • Be able to cite real world examples of Blockchain beyond cryptocurrencies
  • Know 2 of the most important dates in bitcoin history

• • Look at your own industry and see where blockchain projects may disrupt your industry
  • Be able to speak to your board, team or customers about the fundamentals of Blockchain
  • Engage in a more sensible conversation about ICOs as investment and/or as a means of raising capital
  • Win at the Bitcoin Pub Quiz

Do you really understand what your relationship is with your customers and based on volume and intimacy how you should connect with them? Who are your advocates? How do you co-create and communicate with them and how do you do an effective referral? Word of Mouth should be a key part of your marketing mix and become the way you do business

Graham spent 35 years in Healthcare Services, PharmaCo's, Medical devices, Medical Tech and the Care sector. He was a Founding director in building the world's biggest Pharmaceutical services and outsourcing business Innovex/Quintiles, driving consistent growth from 30- 60% per annum and from 9 people to 3500 in 11 Countries. During this time Graham lived and worked in the UK, the USA and Europe. Following the sale of Innovex, he Chaired and supported the growth of Healthcare Logistics Ltd to become market leader, from 60 to 800 staff, 174 clients and a significant exit.

Over the past few years Graham has Chaired 6 businesses and been on 11 Boards from £300m to start up, driving strategy and growth

Graham recently qualified as a Business Coach with Shirlaws, a leading Global Coaching business. He has run and developed behaviour programmes that focus on culture and performance for over 30 years and is a Qualified Clinical Hypnotherapist.

Currently, Graham owns and runs a Care business and is MD of WoM Enterprise Ltd who are involved in leading-edge marketing support through Word of Mouth marketing He continues to Coach clients in multiple sectors.

• A better understanding of the value of Word of mouth
• An understanding of the power of advocates
• Why you need to get your story right
• Why word of mouth should become embedded in your culture

• Why word of mouth is so important
• Understanding how we learn and how our customers behave
• The power of stories
• The power of real advocates
• WoM as a culture

Internationally recognised, Nicky Kriel is one of the UK's top social media influencers. She is an international speaker and trainer and is the author of two social media books so far. Earlier this year she spoke at Social Media Marketing World in San Diego in California and delivered training in Doha, Qatar. She's included in lists of the 50 top social media marketing influencers in the world and top 26 remarkable women you must follow on social media. She has been featured in Huffington Post, Inc, Guardian and Daily Telegraph and is regularly interviewed as an authority in Social Media on radio, podcasts, webcasts and television.

She is passionate about inspiring and empowering businesses to use Social Media to grow. She uses her background in corporate marketing to help companies integrate Social Media into their own marketing and business strategies. As a Master NLP (Neuro-linguistic Practitioner) communication is her strength, teaching people to engage with the 'social' aspect of social networking: It's not about tools and technology, but about people and relationships. Jargon is kept to the minimum with the focus being on practical advice, top tips, and guidance.

She is the author of "Converting Conversations to Customers: The Essential Guide to Social Media Sales Success" and "How to Twitter for Business Success

Nicky Kriel became a digital nomad last year.

• Become more strategic about the type of content you produce
• Become more organised so that you save days each month
• Find out about useful tools that can save hours
• Save time on creating content so that you have more time to engage with your customers.

• How to plan and schedule content
• How to repurpose old content
• How to curate great content for your target audience
• How to come up with ideas for SEO rich blog content
• How to create impactful images quickly
• How to create videos fast

From the widespread introduction of the fax machine to the personal desktop computer and word processing to video conferencing, workers have had to grapple with new technologies. Many have had to adjust their work practices in order for their organisations to keep pace.

It was the advent of the Internet that has had and continues to have the most impact and it's the generation that grew up on the Internet, the so-called Millenials, that is enthusiastically adopting these new technologies in the workplace to get things done and, as a result, driving changes in work practices at a pace never before seen.

So how can businesses be ready, what are the technological changes, how will impact on remote working find out on this edition of Business Connections Live.

Founder and CEO of Intermedia Communication Solutions. A veteran of the video conferencing industry, Doug has spent 25 years in marketing and sales in this marketplace.

• How Millenials are driving change in the workplace
• What are the key factors driving the growth in video collaboration?
• Working where you are – Using video in remote working & telecommuting
• Working in teams – the rise of global teams and ad hoc collaboration
• The rise of Huddle Rooms & Spaces
• How to save office space when deploying huddle rooms

• An understanding of the changes occurring in the workplace driven by the millennial generation
• An appreciation of how video can be used to increase productivity and support efficient team work.
• An understanding some of the challenges of and solutions to deploying video technology in modern huddle rooms and spaces
• How to save floor space when deploying rooms for video collaboration

He doesn't want you to make the same mistakes he's made, so rather than work the room why not command it and take centre stage? Take the opportunity to present to a room of prospects and get them to flock to you. He's sold £millions worth of products for major brands on QVC The Shopping Channel and taught others to do the same.

In this book, he will share his experiences of selling to an invisible audience on television and his work with major high street retailers, in the professions and in finance helping them to be more effective in front of their clients, customers and colleges. He will offer a practical self-help guide to those who want to excel at business pitching, presenting and speech making and who need to get their ideas, products or services accepted. He will lift the veil on the mysteries of personal influence and persuasion and detailing the 6 keys areas of how to create compelling business winning presentations.

How to be able to engage with power and impact be it to an audience of one or many, at the front of the room, around a boardroom table, at a networking event or a social function. The methods and processes discussed are not hypothetical or theoretical but tried and tested that have enabled him to win lucrative contracts and project across sectors.

This book has taken him 10 years to write and 3 decades as a Consultant, Sales Director and Equity Partner to hone the content, so why make the same mistakes he has made in his career

He's passion is working with people within major organisations and owner run businesses to maximise their selling, presentation and influencing skills. To enhance their activities networking, in interviews and where they need to impress colleges, clients and customers. To develop their Leadership, persuasion and communication skills to achieve the results needed to grow their business or advance their careers.

• CREATE content that will captivate, build credibility and establish trust.
• STRUCTURE your presentation to gain maximum engagement and buy-in.
• PREPARE yourself to present the perfect pitch.
• DELIVER it with power and impact.

• Mind Set
• Objective
• Sensory Acuity
• Congruency
• Order
• Work the room

Most people have a LinkedIn profile, but very few have a clear understanding of WHY they are on the site. In this wide-ranging interview with LinkedIn expert Philip Calvert, we'll bust the myths that LinkedIn is just for recruiters and job seekers.

Philip is an International speaker and author, helping businesses, entrepreneurs and sales professionals to attract more leads and customers from LinkedIn and Internet Marketing

• How to get more leads from LinkedIn without paying for Premium
• The single most powerful and valuable feature on LinkedIn and how to use it
• The single biggest mistake people make on LinkedIn
• Little-known techniques to dramatically increase views on your posts
• A proven technique that dramatically improves your position in LinkedIn search results
• A simple and proven strategy that leads to more leads and sales – yet hardly anyone uses it…

• Many more profile views
• Significantly higher positions in LinkedIn search results
• Less time wasted 'dabbling' on LinkedIn
• More conversations that result in meaningful business discussions
• A significantly improved experience of LinkedIn, which leads to it becoming a key resource in your business

Free membership of the LinkedIn Secrets Mastermind group – a private group on Facebook sharing even more LinkedIn tips, tricks and strategies: https://www.facebook.com/groups/LinkedInSecrets/

Free 21 page LinkedIn Cheat Sheet revealing LinkedIn Lead Generation Secrets – 20 proven strategies that the pros use available at https://www.calvertinternetmarketing.com/linkedin-cheat-sheet

List of internet marketing resources and books (most are free) that I use and highly recommend, including a free trial of the online marketing software I use: http://www.calvertinternetmarketing.com/philip-recommends

For more great information visit our Guests website or follow them on Social Media. Website: http://www.philipcalvert.com Twitter: @philipcalvert Facebook: www.facebook.com/SocialMediaSpeaker/ LinkedIn: www.linkedin.com/socialmediaspeaker

The Brexit Advisory Team (BrexitAT) was founded in 2016 to help support businesses through the Brexit process by providing a broad scope of expertise to address the challenges Brexit brings across business functions. By establishing a strong legal and regulatory platform through relationships with international law firms and academia, the Brexit Advisory Team aims to provide the necessary expertise to help support the client successfully navigate through the Brexit process.

• The challenges Brexit represents to businesses
• Creating and implementing a successful Brexit strategy
• Using external expertise to support your Brexit strategy

• Become more informed of the challenges both macro and micro presented by Brexit
• An example of what is involved in creating and implementing a successful Brexit strategy
• Gain knowledge of how external expertise can independently clarify, enhance and support your own Brexit strategy

For more great information visit our Guests website or follow them on Social Media.Website: https://www.brexitat.com/ Twitter: https://twitter.com/GordonColquhoun LinkedIn: https://www.linkedin.com/company/brexit-advisory-team/

Jordan will break down for you campaign objectives, targeting, ad creatives and some simple strategies that will allow you to get set up straight away so you can start leveraging this amazing platform.

Jordan Bucknell, one of UK's most successful tech-savvy entrepreneurs, who speaks for the value of perseverance, having started out with just a laptop and some homemade business cards.

Since graduating from Kingston University in 2009, Jordan has been recognised for his well-deserved success and was named Entrepreneur of the Year in 2011! He has also been awarded Enterprise Graduate and Enterprise Business awards and has even been a judge for KU's own Bright Ideas competition.

When he's not engrossed in his budding business, Jordan pursues his passion for sharing his experiences and knowledge with others, and frequently speaks at events across London, as well as working as a transformational coach and mentor!

• Why is Facebook advertising incredibly powerful
• What are the basic things you need to get set up
• What objectives should you be using
• How does the targeting work and what options should you be using
• What is the best ad creative
• How to optimise and scale campaigns to get great results.

• A simple method that is applicable to all industries
• A next step to take so they can get going right away
• Some quick easy wins to potential leads and sales they may be missing
• A list 'hot audience' list they should always be targeting
• Better exposure, more business.

For more great information visit our Guests website or follow them on Social Media.

• Website: upbeatagency.com
• Twitter: http://Twitter.com/tweetsbyupbeat
• Facebook: http://Facebook.com/upbeatagency http://Facebook.com/jordanbucknell
• Instagram: http://Instagram.com/upbeat_agency
• LinkedIn: https://www.linkedin.com/in/jordanbucknell/

Marketing has changed dramatically and Frank will explore the science of using the internet to connect with existing & future clients, create brand awareness and use the latest tools, software and technology to put companies ahead of the competitors and be seen as leaders in their field.

Frank will share 'attraction marketing' strategies to build your company brand, drive traffic to your website, dominate Google and share the strategies of successful companies that are using 'new media marketing' successfully.

Frank Furness is an international motivational speaker, trainer and author.His credentials include 20 years of exceptional business success in sales, management, training and consulting and is a social media specialist.Frank has helped audiences around the world to shine with improved sales, leadership and communication skills.

• Planning Your c
• How to dominate Google
• What makes great websites and what is required by clients as well as Google
• Market online with little or no technical expertise
• Why and how to use the 'Big Five' YouTube, Twitter, Facebook, Google+ and LinkedIn
• How to become a YouTube Superstar

• Improved website
• Have a social media strategy……
• Understand how to get onto the first page of Google
• Realise the importance of Video
• Harness the power of LinkedIn
• Improved visibility and sales

For more great information visit our Guests website or follow them on Social Media.

Website: www.onlinemarketingfor.business http://www.frankfurness.com/ Twitter: @frankfurness Facebook: www.facebook.com/frankfurness Pintrest: http://www.pinterest.com/frankfurness LinkedIn: www.linkedin.com/in/frankfurness YouTube: https://YouTube.com/salestips Instagram: http://instagram.com/frankfurnness1

We look at how businesses are beginning to understanding what the media wants. Why discuss why so many senior business directors and business owners get it wrong when they are interviewed. We discover how do you capitalise on the opportunity of the broadcast interview and what the Pitfalls and problems with dealing with the media.

Martin Campbell. He's been a journalist since the late sixties in TV, Radio and newspapers, a journalism trainer, a former chief advisor to the media regulator Ofcom, and is now a media consultant with Media Objectives.

Ofcom is the regulator and competition authority for the UK communications industries. It regulates the TV and radio sectors, fixed line telecoms, mobiles, postal services, plus the airwaves over which wireless devices operate.

• How the media is evolving
• What the media wants
• Where interviews can go wrong
• Learning from the past
• Pitfalls and problems with dealing with the media
• Who controls the interview

• How to perform to your best
• When to say no to media coverage
• Tailoring a message
• Sensible preparation
• What to expect from coverage
• Confidence in dealing with the media

For more great information visit our Guests website or follow them on Social Media.Website: www.martinlcampbell.vpweb.co.uk LinkedIn: https://www.linkedin.com/in/martin-campbell-967a3082/

If you get most of your business via referrals and recommendations, that's great. But are you sure you are getting the right type of business?

Anneve and Emma will explain how following the START Marketing system can help you position your company to help improve your online profile so that you can win more profitable work and cherry-pick the best projects.

The Marketing Matrix specialises in positioning owner-managed businesses and consultants so that they can win higher-value, more enjoyable projects. Run by Anneve Hutchinson and Emma Tarring, the company uses its START Marketing plan to build online profiles for businesses that highlight their expertise and showcase their experience, making them the obvious choice for their prospective customers or clients.

• • How to get the business you deserve by being recognised as an expert in your field
  • How to position your business so you can get ahead of the competition
  • The top 5 things to include in a website to demonstrate your expertise
  • How to make sure your message resonates with your target market
  • How to generate leads from your website 24/7
  • How to connect more closely with your prospects

• A brand that helps you stand head and shoulders above your competition
• Clear messaging that resonates with your ideal clients
• A website that generates leads
• A way to introduce your products and services to new prospects
• Understanding how to make sure your business is visible online in the places where your customers hang out

For more great information visit our Guests website or follow them on Social Media.Website: http://www.themarketingmatrix.co.uk Twitter: https://twitter.com/AnneveH Facebook: @themarketingmatrix LinkedIn: https://www.linkedin.com/in/emmatarring/

This programme is about practical advice on how to implement a programme that makes sure you, as an employer, are legally compliant, your drivers are legal to drive. In addition, it will explain how you can reduce the risk of your drivers by assessing their risk and then giving them appropriate training.

Finally, It will show training in action and also evidence that training programmes can save you money.

David Richards is from DriveTech, part of the AA. His job is to share information and knowledge about driving for work so that people make better driving decisions. He's been in the industry for nearly 15 years. with a wealth of experience and expertise, David will give practical and useful advice for the fleet operator and driver.

• Why driving for work is an important issue for businesses
• Why health and safety fines have recently increased since Feb 2016
• How you can ensure your drivers are legal
• How you can lower the risk of your business drivers through driver risk assessment and training
• How driver training works; see it in action!
• Why driver training works and gives a good return on investment

• Compliance with the Corporate Manslaughter and Health and Safety legislation
• Reduced fleet costs – cars, vans, trucks, buses, coaches, off-road 4x4 and specialist vehicles.
• Fewer collisions meaning safer drivers
• More stable vehicles insurance costs
• Lower service, maintenance and repair costs for company vehicles
• Lower wear and tear on company vehicles

For more great information visit our Guests website or follow them on Social Media.Website: http://www.drivetech.co.uk Twitter: http://twitter.com/DriveTechUKLtd LinkedIn: http://www.linkedin.com/company/aadrivetech/

But in the business world, while companies want to be successful and be winners, it can't be at all costs. It should be based on growing their business by helping their customers succeed – and win their customer experience. Companies are beginning to realize those customer interactions can't be a zero-sum game and need to be a truly memorable, positive customer experience that has a winning proposition for both customers and the company.

Who is Gerry Brown aka The Customer Lifeguard, is on a mission to save the world from bad customer service. He helps businesses who are leaking revenue to save customers at risk of defecting and breathes life into their customer service operations and customer experience strategy.

• Why customer experience design focused on customers winning must recognize & be informed by societal issues, changes & attitudes
• The characteristics of companies that are making a positive difference to their customer experience and learn how they're doing that
• The four simple but valuable, non-negotiable principles that successful companies are deploying and see how you can adapt these for your business,
• You'll understand how to enable and empower your people to make decisions that are fair, equitable and equally acceptable and valuable to the customer.
• We'll look at how you can effectively measure the results and align your customers' success with your own metrics based on mutual values and common goals
• You'll recognize that winning doesn't always mean getting everything you want. It means resolving issues or finding solutions where all parties gain more than they lose.

• The creation of a corporate culture that pays more than lip service to customer centricity and builds long-term, profitable customer relationships and strong employee performance
• An understanding of the emotional spectrum that governs customer interactions and how to recognize where customers are located at any given moment
• A clear framework and design structure to deliver consistent and customer winning experiences
• An insight into the technologies that will help you enable your customer experience strategy and support your most important stakeholders – customers and colleagues.

For more great information visit our Guests website or follow them on Social Media.Website: http://www.customerlifeguard.comTwitter: https://twitter.com/gerrybuk Twitter: https://twitter.com/SavingCustomers

GDPR tightens up the current Data Protection Act. Due to the exponential growth of the internet and the fact that we are now using data online, in Apps, on mobile phones, tablets, social media and online behavioural advertising data management is vital. Also, the regulation will give Individuals additional rights over their data including the right not to be charged for making a Subject Access Request. They also have the Right to be Forgotten which means they can ask you to delete all data that you hold on them.

Now is the time to audit your business to ensure that you know:

• GDPR Where personal data is coming from?:
• What you do with it? – (databases, paper files);
• Who you share it with? (third parties):
• That your third parties are also GDPR compliant.

GDPR will be the new Health & Safety! Responsibility for data protection must be from board level down and all staff must be fully trained and GDPR aware in their daily work routines.

GDPR gives Individuals back control over their personal data and how it may be collected and used. They will be made aware of their new rights post May 2018 and any business that is not compliant and commits serious data breaches risks fines of up to to £17 million or 4% of your gross annual turnover, whichever is the greater. This applies to all business regardless of size from big corporates to SMEs.

Linda Bazant is an Entrepreneur and Barrister. She is a member of Gray's Inn and the Bar Association of Commerce and Finance in Industry. Specialising in corporate and media law with special emphasis on compliance and corporate governance, she advises major blue-chip companies on the implementation of legal process and procedures.

Currently, she is focusing on advising businesses on the new General Data Protection Regulation (GDPR) which comes into force on 25th May 2018 and the effect of the legislation on businesses pre and post Brexit.

• Why getting your GDPR compliance right is so important
• Why you need to consolidate your databases
• The importance of knowing who you share personal data with
• The need to update your third party contracts to ensure compliance with GDPR
• Why you need to update your Privacy Notice on your Website
• How to start your GDPR audit

• Compliance with GDPR
• A better understanding of your customer and their new rights
• Up to date documentation that is GDPR compliant
• An understanding of legitimate business interests
• An understanding of the definition of consent
• Fully aware staff that live, eat and breathe GDPR

For more great information visit our Guests website or follow them on Social Media.Website: http://lindabazant.com/ Twitter: https://twitter.com/lindabazant Blog: http://lindabazant.com/blog/ LinkedIn: https://www.linkedin.com/in/lindabazant/

Stefan believes that, far from being dead, face to face networking is the missing link which can still speed up the building of rapport and relationships. Instead of considering whether to use either one or the other, face to face and online networking perfectly complement each other, when handled correctly.

We take you through the process, explain what to expect and why business networking is an ongoing strategy. Stefan explains how to use your social skills and why listening is as powerful and talking. Also, we discuss the cardinal sins of networking. What you shouldn't do and why and how to network to your advantage.

Stefan runs The Networking Retreat which includes a huge amount of education and insight, giving you the strategies, techniques and material needed to be the successful networker you know you can be.

• How to start conversations in a networking environment
• Why you need to ditch your elevator pitch
• How to effortlessly follow up with everyone
• Why you'll make more sales from the people who don't immediately buy from you
• How to spot when your contacts are getting ready to buy from you

• More sales from their networking
• More confidence in their approach to networking
• Less time and money spent on networking events

For more great information visit our Guests website or follow them on Social Media.Website: http://stefanthomas.biz/ Twitter: https://twitter.com/NoRedBraces Facebook: https://www.facebook.com/stefanthomas.biz/

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You can email the studio here studio@businessconnectionslive.com We are always looking for Industry experts…

As organisations have become increasingly dependent on their digital assets, so have criminals become increasingly adept at exploiting weaknesses in IT security. Not a week goes by without cybercrime or data loss making the news headlines, and with the new GDPR regs just around the corner, there's even more reason than ever before for business owners to be sure that they are taking all reasonable steps to ensure that their vital digital assets are secure, that their 'human firewall' (ie. Their employees!) are properly trained, and that there are bulletproof measures in place to provide a resilient fall back position when a cybercrime happens.

Dan May is the Commercial Director at the Surrey-based IT firm, ramsac. Dan works with businesses, schools and charities to help them manage their IT needs, supporting and managing IT on a day to day basis as well as making strategic decisions about how to use IT to ensure that their organisation is efficient, secure and resilient.

• The FBI believes there are two types of businesses in the world, those that have been affected by a cybercrime and those that don't know that they have!
• Protecting digital data is not just an IT department problem – the human firewall is often the biggest weakness in a business' front-line defence.
• Organisations need to invest in the appropriate technical solutions, but staff training and internal processes are just as important in protecting critical data.
• GDPR preparedness is not just about looking at your marketing processes – data loss through cyber theft could leave organisations vulnerable to significant fines or loss of reputation.
• Cloud computing does not mean that you've necessarily ticked the box for data security or back up – you still need to ensure that you have resilience, a clear idea of where your data resides and how you can recover it if anything goes wrong.

• Business leaders should be able to sleep well at night, knowing that their critical data is secure, that their staff know how to keep it safe, and that if there was ever a problem, there is a clear and well-documented process for how to roll back.
• With some upfront thought and action, organisations can ensure that they are not only GDPR ready, but that they have good protection from fraud, theft or malicious attack.

For more great information visit our Guests website or follow them on Social Media.

Website: http://www.ramsac.com Twitter: https://twitter.com/ramsac_ltd https://twitter.com/ramsacDan

Free Guide: http://www.ramsac.com/cyber-security

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You can email the studio here studio@businessconnectionslive.com We are always looking for Industry experts…

This programme will help you to understand the importance of knowing your numbers, putting in place a strong Social Selling Blueprint. Plus you will learn the importance of being more human – especially in nurturing client relationships and also how to tap into the "inner why" of your Sales Team and leverage results – all of this with ultimate aim of helping you to Win More Business and achieve Sales Success.

• Understanding who is your ideal customer?
• Learning why "knowing your numbers" is so important?
• How will this unique 3 Step Process help you achieve Sales Success?
• How to deal with the two Elephants in the Room?
• Understanding You and what is holding your Sales Team back?
• Why implementing all the above will help you to Close More Sales and Win More Business

• Learning why understanding your ideal Customer Persona and correct Customer Segmentation are so important
• How to avoid burning through Cash and Make your Marketing Work maximising your Return on Investment.
• Being more human – why does the 3 Step Social Selling Blueprint really work
• How to leverage your time – an effective Prequalification Process
• What really drives you and motivates your Sales Team to Success
• Closing More Sales – Winning more Business

For more great information visit our Guests website or follow them on Social Media.Website: https://www.integratedmarketingbureau.com/ Twitter: https://twitter.com/ruperthonywood LinkedIn: https://www.linkedin.com/in/honywood/

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You can email the studio here studio@businessconnectionslive.com We are always looking for Industry experts…

You can email the studio here studio@businessconnectionslive.com We are always looking for Industry experts…

Sylvia addresses 3 main areas of presenting –

1.Bringing more of YOU to the stage

Who are you? What do you have to offer? What's your back-story? – no matter how insignificant you may think it is – your personal story is what makes you the person you are today and recognising that and sharing your uniqueness will keep your audience engaged and differentiate you from other speakers in your specialist field.

2.Building a Powerful Personal Presence on and off stage – how to be seen and remembered for all the right reasons.

A strong Personal Presence engages your audience, creates opportunities, opens doors, gets you in front of people who wouldn't normally see you, it leads to joint ventures, increased business and much more.

3. Top Tips on how to present with more impact.

How can you engage, educate and enthral your audience? Who is your target audience and what do they want to hear?

Why should they listen to you? – Your credibility – what's your experience, how can you help them, inspire them, solve their problems?

• How to make an impact when you walk onto a stage
• How to establish your credibility to grab the attention from the outset.
• How to engage your audience and leave them wanting more
• How to be seen as the 'Expert' in your field
• How to be remembered for all the right reasons

• Making an instant impact will engage the audience from the outset.
• Establishing your credibility at the start of a talk will have the audience believing you know what you are talking about and are worth listening to.
• Making a talk interactive will retain the attention and embed the learning.
• Being seen as an expert in your field will have people lining up to ask questions and know more.
• You are much more likely to gain new clients and get more speaking gigs if the audience is engaged, educated and inspired.

For more great information visit our Guests website or follow them on Social Media.Website: http://sylviabaldock.com/ Twitter: @Sylviabaldock Facebook: https://www.facebook.com/sylvia.baldock LinkedIn: https://www.linkedin.com/in/sylviabaldock/

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You can email the studio here studio@businessconnectionslive.com We are always looking for Industry experts…

You can email the studio here studio@businessconnectionslive.com We are always looking for Industry experts…

Employees who have worked hard and for long hours need to plan a couple of years in advance for retirement. Retirees are healthier, more active and can expect to live longer than a generation ago.

Our courses for groups, couples or individuals cover the feelings of the participants about this important transition. we talk about their hopes, fears, change of identity and to make the change work for them. The sessions open up the minds to the positives and give insight into the pitfalls in retirement, you need not only a plan but a vision.

Gill Mathias –psychotherapist/NLP master practitioner specialising in preparing clients to "celebrate retirement"

• how to really assess what they really want and focus on the vision for the future
• how to develop a plan for everyday life – health/activities/friends.
• how to address the change in relationship with a partner and extended family due to more time
• how to move forward with renewed confidence
• how to celebrate this exciting transition for later years.

• get over the fear or nervousness about going into retirement
• have the retirement you want and not what others may want you to have
• achieve clarity and have a purpose on your goals
• how to focus on the future
• discuss the change in relationship with a partner and extended family, as there is positive fulfilment but also pitfalls that will have been discussed.
• will have discussed socialisation and renewed time with friends or making new friends.

For more great information visit our Guests website or follow them on social media.

Website: https://gillmathias.com/

Twitter:@goldcoachuk

Facebook: https://www.facebook.com/goldcoachuk/

LinkedIn: https://www.linkedin.com/in/gill-mathias-34371224/

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You can email the studio here studio@businessconnectionslive.com We are always looking for Industry experts…

You can email the studio here studio@businessconnectionslive.com We are always looking for Industry experts…

The Big Christmas Party Show from Business Connections Live TV. Get a taste of behind the scenes see the multi-camera studio, the fully equipped control room and so much more.

Join us and raise a Christmas 2017 toast to The New Year of increased profits and sales. Midday live. From all the team a very Merry Christmas and a Happy New Year.

• Something that money loves that most business owners miss in their marketing
• Understand why silence is never golden in business
• Learn the power of ABCD in business
• Learn about the second most important page of your website
• Find out how to improve your business by 50% in the 12 months.
• Plus over 20 other game-changing ideas for your business

• Success in 2018
• A better understanding of how to run a business in today's markets
• Making the daily grind more rewardable and enjoyable
• Focus and direction
• Tools you can use today and every day
• Confidence and clarity about how to make positives changes as a business owner

For more great information visit our Guests website or follow them on Social Media. Twitter:

https://twitter.com/AntonioFalco

https://twitter.com/Michaeldodd111

https://twitter.com/Sylviabaldock

https://twitter.com/louisepunter

https://twitter.com/ruperthonywood

https://twitter.com/Martine_HR

https://twitter.com/gerrybuk

*******You Can Contact Business Connections Live****** The UK's Leading Online Business Channel:

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You can email the studio here studio@businessconnectionslive.com We are always looking for Industry experts…

You can email the studio here studio@businessconnectionslive.com We are always looking for Industry experts…

Some of the best new start-ups today are investing heavily in learning about the first-customer persona long before starting on any product development. This is the strategy that helps them win business from established big corporates.

Knowing your ideal customer persona is one thing, but what's it like to buy from you?

So it begs the question, do companies try and buy their own products? Do they understand what it's like to be their own customer? In the way a chef tries her own food before serving, so a bank should try and open an account with itself.

David Williams is the founder and leader of Shuttle, a new technology company helping banks to work with new customers.

• That understanding customer persona is central to success in any business
• That buying your product from your customers perspective will teach you more about your business than any consultant could ever tell you
• Every business has two versions of a customer journey; the 'expected' journey and the 'actual' journey.

• Bring products to market much more quickly and effectively when you understand your customers are and what matters to THEM.
• Happier customers because you'll help them, their way.
• You'll save time, money and energy.

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You can email the studio here studio@businessconnectionslive.com We are always looking for Industry experts…

Blending the social networking culture for business, into a Cafe network, our own Cafe's, branded and beautiful. When Penny owned Ecademy with her husband Thomas, they wanted members to own a share, due to FCA rules and pre the advent of Crowdfunding they were too early with this philosophy, but not this time. With The Business Cafe, they would like small businesses to own shares.

Penny Power OBE is a businesswoman who has committed her life to supporting small businesses to connect as friends, have the skills they need and to build the mental strength they need when life is not all good. this started in 1998 when she launched the worlds first social network for business, Ecademy, 4 years before LinkedIn. Now Penny is bringing a new concept to the world of business networking, The Business cafe.

• Importance of building a community around your business
• The Crowdfunding journey
• The importance of digital skills, especially digital marketing and business apps
• Overcoming challenges and life. Tricks for mental strength
• Why real engagement is so important and we mustn't automate everything
• How to communicate raw and real and why we now seek this to build trust

• Funding
• Community building
• Maintaining mental strength
• Permission to be themselves – no longer hiding
• Strength to be brave
• Digital Skills and apps that they need to learn

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You can email the studio here studio@businessconnectionslive.com We are always looking for Industry experts…

While more remains to be done to reduce the impact of business rates on investment and growth, the Chancellor's decisions will lessen the impact of rate rises on hard-pressed firms in many parts of the country from next April. Chambers campaigned hard for a reduction in the relentless rises of this iniquitous tax, and will be pleased that the Chancellor has listened and taken action.

Louise will also share other issues being faced by businesses such as export opportunities; new legislation to deal with GDPR; auto-enrolment and the apprenticeship Levy as we move towards 2018.

• Costs faced by businesses
• Barriers to doing business
• New legislation to deal with GDPR, auto-enrolment, apprenticeship Levy
• What do businesses want?

• Growth
• A better understanding of how to run a business in a post Brexit environment
• Focus and direction

For more great information visit our Guests website or follow them on Social Media.Website: www.surrey-chambers.co.uk Twitter:@SurreyChambers @louisepunter LinkedIn:https://www.linkedin.com/company/1007169/

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You can email the studio here studio@businessconnectionslive.com We are always looking for Industry experts…

If you're planning a marketing campaign, you'll have to comply with a number of regulations. Some of these apply to unsolicited electronic messages sent by telephone, fax, email or text, while others apply to marketing material sent by post.

Linda will give guidance on how to navigate the new regulation for marketers and explain how GDPR will dovetail into the Privacy and Electronic Communication Regulation (PECR) which restricts the circumstances in which you can market people and other organisations by phone, text, email or other electronic means.

Linda is a Barrister with a Law and Politics degree and is a member of Gray's Inn and BACFI. She is also joint founder of Retail Therapy Television (RTtv) and Business Connections Live. Linda specialises in corporate and media law with special emphasis on GDPR compliance and corporate governance.

• When consent is required
• What is legitimate interest
• Unambiguous consent
• The right to be forgotten – deletion
• New subject access request (SAR) compliance
• Privacy notices

• Compliance with the new regulation
• A cleaner and more efficient database
• Customer trust
• Focus and direction

For more great information visit our Guests website or follow them on Social Media.Website: http://lindabazant.com/Twitter: @lindabazant Blog: http://lindabazant.com/blog/ LinkedIn: https://www.linkedin.com/in/lindabazant/

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You can email the studio here studio@businessconnectionslive.com We are always looking for Industry experts…

All businesses have assets or liabilities. For example – they could have marketing assets, financial assets, or operational assets.

How is it possible to improve your sales and marketing results in a way that doesn't require extra investment in marketing?

You get even smarter about how you deploy your resources and you take your existing core marketing processes, especially the ones that are already profitable, and you become better at executing them so that you are continuously evolving and improving your business and taking it to the next level.

The world of business today can be complex and difficult to understand. Trying to learn new things and grow as a business owners can be even more daunting. After thirteen years coaching and speaking around the world Ian has learnt some amazing tricks, tips and ideas that can help the modern business owner to achieve their goals.

The difference here is that these tips and strategies are easy to understand, simple to implement and proven to work. Bring an open mind and a fast writing pen, he is going to be giving away as many tips and ideas as he can in just one hour.

Steve Mills is an internationally renowned business coach, marketing and sales expert, professional speaker and trainer. He is the author of four books, including most recently LinkedIn 2.0. Steve has worked with 1,000's of business owners in hundreds of industries and has made more than £100 million for his clients. He has worked in the UK, USA, Europe, Middle East, Far East and Australia. Steve is also the author of over 50 audio, video, and online training programmes.

• How to get more from your marketing budget and time
• How to increase lead generation
• How to improve your lead conversion
• The keys to improving every element of your sales and marketing

• More lead
• More sales
• A bigger business
• Reduced marketing waste
• An increase in marketing return on investment
• Reduced frustration in your marketing.

For more great information visit our Guests website or follow them on Social Media. Website:http://www.stevemills.co/ Twitter: @prudentmarketer Facebook: https://www.facebook.com/SteveMillsThePrudentMarketer Blog: http://www.stevemills.co/10-biggest-mistakes/ LinkedIn: https://www.linkedin.com/in/marketingadvice/

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You can email the studio here studio@businessconnectionslive.com We are always looking for Industry experts…

You can email the studio here studio@businessconnectionslive.com We are always looking for Industry experts…

In 2016, the FSB reported that there were 5.5 million SMEs in the UK, employing 15.7 million people which were 60% of all private sector employment in the UK. The annual turnover was more than £1.8 trillion! This included 1.3 million employing businesses. How many of those businesses access HR support? If not, then why not?

It can be a question of accessibility and knowing what support is out for SME businesses. Many business owners are constantly busy, with limited time and resources and may employ people because they have to but hopefully because they see that in doing so means their business will be able to grow.

Business owners may not engage with HR until they have a 'people problem' resulting in being out of their comfort zone, lack of knowledge and expertise in successfully dealing with it and the fear of litigation if they get it wrong.

However, working with an HR provider can help them with compliance and best practice approaches across their whole people strategy. Ensuring that the right people are recruited, fully compliant employment documentation exists, ensuring that processes are in place to bring clarity and structure to the business and peace of mind to the owner.

• Demystifying what support HR can provide – proactively contributing to the business growth …
• How to engage effectively with employees
• How to develop employees so they contribute to the business and add value
• How does outsourced HR support work?
• What's In It For Me – from the business owner's perspective?

• The right people, in the right place at the right time
• Engaged and motivated employees add value to the bottom line
• Communication and frameworks/processes provide clarity that reduces time wasting in the business
• Having HR processes and procedures that are followed reduces the risk to the business of employee litigation

For more great information visit our Guests website or follow them on Social Media.Website: http://www.hrdept.co.uk/licensees/Woking Twitter:@Martine_HR Facebook: http://www.facebook.com/MartineRobinsHR LinkedIn: http://www.linkedin.com/in/martine-robins-fcipd-09a90a1/

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You can email the studio here studio@businessconnectionslive.com We are always looking for Industry experts…

Antonio will be talking about the need to ensure that you focus on ensuring that you are pushing for and focusing on the next sale irrespective of BREXIT or any other reason you want to use not to do what you have to do – run a successful business.

Brexit a no-nonsense approach

This will be a no-nonsense –'right between the eyes' – no sugar coating roller coaster discussion.

Antonio Falco is The Sales Director and has been a business consultant specialising in helping businesses with sales & businesses & development. #thesalesdirector #bclbusinesstv #brexit

• . What to focus on
  • How to focus on it
  • Practical actions to take.
  • What targets to set.

. Constant motivation

• Better and achievable results

For more great information visit our Guests website or follow them on Social Media.Website: www.antoniofalco.comTwitter: @antoniofalco LinkedIn: https://www.linkedin.com/in/afalco/

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You can email the studio here studio@businessconnectionslive.com We are always looking for Industry experts…

Warren will be taking you through the importance of going through a digital transformation as a small business, as well as how to do your industry and competition research, understand your target audience and create a strategy that is consistent with your online message.

Warren started his career as a professional hip-hop dancer, and is now an international keynote speaker, author and coach who built a £1m technology company in less than 2 years.

Warren's vision is to help 100,000 entrepreneurs and business owners successfully sell more products and services online through the strategic use of social media, digital marketing and e-commerce by 2019. To reach this goal, Think Digital First is an online education company offering video courses in social media, digital marketing and business skills.

After being in business for 25 years and specialising online for 10 years, award-winning entrepreneur Warren Knight will be sharing his knowledge and talking about why he wrote a 2nd edition of his book; Think #Digital First.

• Connecting with niche audiences and how to stay relevant
• The importance of owning your "digital assets"
• How brands must nurture their database to win more business
• How to develop the mindset of always thinking "sale sale sale"
• The importance of building brand advocates for awareness at zero cost
• What to do today to get prepared for success

• An understanding around developing a unique "tone of voice" online
• Why brand consistency both online and offline builds trust
• What technology will help you save time and stay focused on working "on" your business
• A 5-step online sales methodology to achieve success through sales
• A top tip that will turn customers into massive brand advocates
• One action that will guarantee your business will not fail by 2020 (if applied on a daily basis).

For more great information visit our Guests website or follow them on Social Media.Website: http://www.thinkdigitalfirst.com/ Twitter: @warrenknight @think_digital1 Facebook: http://www.facebook.com/ThinkDigitalFirst/ LinkedIn: Warren Knight

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You can email the studio here studio@businessconnectionslive.com We are always looking for Industry experts…

Julianne was recently on Dragons Den on the first episode of this season. She will be talking about her experience in taming a dragon.Julianne will also be covering why your product needs to have a purpose, what does your product do to help people, how does it make their lives easier, does it solve a problem?

People don't remember facts anymore as there are to many numbers, passwords and adverts that are constantly around us in our busy lives. People remember stories they connect with. A story from a product that has purpose people will relate too, it will evoke emotion which in turn will create brand loyalty.

Julianne is the youngest winner of the National Natwest Everywoman Artemis Award for Women Entrepreneurs. Julianne also won 3 awards in FSB Surrey Business awards for Young Person in Business, Real Life Entrepreneur and Overall Winner, she was Director of the Year at the Toast of Surrey Awards and Young Director of the year in the IOD Awards and was recently voted by the public as the Guardians Leader of the Year.

Julianne is also a mentor for Virgin Startup, keynote speaker and enjoys helping young entrepreneurs achieve their goals with particular focus in the food/retail industry.

• Tips on how to execute a successful pitch on Dragons Den
• How to start exporting when you have no clue
• How to increase your social media presence when you have very little time
• Why a one page business plan is what you need to enable you to grow
• It's not just about the amount of staff you have, it's about your staffs attitude and drive to work.

• Tips on how to execute a successful pitch on Dragons Den
• How to start exporting when you have no clue
• How to increase your social media presence when you have very little time

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You can email the studio here studio@businessconnectionslive.com We are always looking for Industry experts…

You can email the studio here studio@businessconnectionslive.com We are always looking for Industry experts…

As autumn approaches we all start to mourn the shorter days, and disappearing sun. We now have optimised our Vitamin D (the sunshine vitamin) so vital in mental health concerns. Of course, mental health issues don't just apply to men but we know that A staggering 12 men commit suicide in the UK a Week. Apparently 3/4 of people who are depressed are women but 3/4 of those who commit suicide are men. It is thought that men tend to act out their depression more that women – often men still feel the burden of responsibility of protecting the family is weighing on their shoulders alone, even if the partner is working and providing too. Men really do need to be keeping sane.

The foundation for finding sanity is to start eating in a way that at least gives you a chance to be sane. Many foods we eat now such as cola drinks, junk food are chemical cocktails, they can't give our brains a chance to be 'normal'. It's actually a wonder that anybody is operating at any kind of normal level. We are not giving our minds/bodies any of the fuel that might get a sane result.

Kate gives talks and workshops to business clients empowering their staff to adopt healthier lifestyles. Kate is passionate about making nutritional change easy and effective. She is a highly experienced international speaker and her successful practice methods have secured extensive TV appearances, publishing deals, magazine features and commissions as an international keynote speaker.

• The power to change your mental health performance and resilience through great food foundations
• People do not make the connection between mental health and physical health
• Body health is mind health
• Radical changes can be made with effective nutrition

• Since dysregulated blood sugar causes fluctuations in mood knowing how to stabilise blood sugar corrects this position
• Learn how to break the cycle of mental stress and tension using good nutrition
• Improve wellbeing by understanding your mental health needs and using nutrition to keep you balanced

For more great information visit our Guests website or follow them on Social Media.Website: www.katecook.biz Twitter: @katecookbiz Facebook https://www.facebook.com/KateCookBiz LinkedIn: https://www.linkedin.com/in/nutritioncoach/?ppe=1

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You can email the studio here studio@businessconnectionslive.com We are always looking for Industry experts…

You can email the studio here studio@businessconnectionslive.com We are always looking for Industry experts…

Standing up to tough questioning is a vital modern skill – whether it's in the workplace, the media or the marketplace. How business people answer challenging questions can be crucial to their success. Michael Dodd helps business people give more effective and persuasive answers in critical conversations – with customers, prospects, managers, employees, shareholders, journalists and members of the public. As a one-time journalist in the jungle of Australian politics in Canberra, Michael is steeped in the art of asking what are known as "blowtorch-on-the-belly" questions. As a one-time foreign correspondent and now as a professional speaker who has worked on six continents, he knows communication techniques that work across all countries and cultures. As a communications consultant, author and professional speaker he's honed techniques for answering tough questions, nasty questions and really stupid questions. Michael will give you insights on how improving your content, structure and delivery style is a learnable skill.

Michael Dodd helps people in business to become more inspirational communicators and equips them give great answers to tough questions.

The fact that getting better at answering tough questions in the business world is something you can learn and get better at – which is why "Great Answers To Tough Questions At Work" has been published by Wiley.

• + What do business people need to know most about answering tough questions+What can you do if you're very nervous about being questioned?+What you can do to prepare better for situations where you know you will be questioned rigourously?+What advice can you give for those going for job interviews?

  +How can you do better in staff appraisals?

  +What can you do if your company is being asked questions about a tragic situation where something has gone terribly badly wrong and people may have been injured or killed?

• + Better outcomes to tough business conversations where you are being questioned+ Understand that there are things you can do to feel more confident during tough business conversations+ Know that there are things that you can do to be more in control during tough business conversations

For more great information visit our Guests website or follow them on Social Media.Website: www.michaeldoddcommunications.com Twitter: @michaeldodd111 Facebook: Great Answers To Tough Questions At Work Blog: doddblog LinkedIn: Michael Dodd

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Head-line grabbing, customer service nightmares, featuring the likes of BA, United Airlines, Southern Rail, various banks and utility companies continue unabated. These stories often come complete with lame, poorly timed, insincere executive statements and hard to believe PR excuses. This suggests that, at best, many companies are indifferent to, or at worst, simply don't care about, their customers.

Getting customer experience right and keeping customers happy, is not that easy, but neither is it a task of Herculean proportions, when done intelligently, authentically and inclusively. To successfully engage employees, provide customers with an outstanding experience and create a high performance culture, businesses need to be fully aligned, with strong internal & external communication to be able to overcome the challenges that come with daily business life.

These are key elements in developing Organizational Engagement that is more than just lip service or a hastily contrived tactical shotgun marriage between departments. Companies that fail to do this typically have negative customer outcomes, increased attrition, endless internal finger pointing, severe reputational damage and disappointing financial results.

Gerry Brown introduced us to the Four Principles of Customer Experience earlier this year. He will dig deeper into these principles to address the major shortcomings that have led to many of these customer incidents landing, expanding and compounding already bad customer experiences. Gerry Brown aka The Customer Lifeguard, is on a mission to save the world from bad customer service. He helps businesses who are leaking revenue to save customers at risk of defecting and breathes life into their customer service operations and customer experience strategy.

• What customers want more than anything else when things go wrong
• Why the biggest challenge to effective communication is the fear of litigation
• What senior level commitment really means to customer experience success
• The value of empowering employees to make it personal and let them be themselves
• How strong Organizational Engagement is more than the sum of the parts
• Why a close knit corporate community operating with agility, flexibility & adaptability can trump dumb rules and arcane policies

• Establishing an open and inclusive communications network to provide real time updates on any and all issues affecting customers and colleagues
• The creation of a corporate culture that pays more than lip service to customer centricity and builds long term, profitable customer relationships and strong employee performance
• How to ditch the scripts, act naturally and put the responsibility for great customer experience back in the hands of your best people
• An environment where employees are continuously provided the right information at the right time and the encouragement to take affirmative action and not be constricted by policies and procedures
• How a top down – bottom up customer experience philosophy can gain acceptance, enhance commitment, and increase the contribution, of all employees

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The relationship between employer, employees and social media has been making headlines. Employees are losing their jobs over their Tweets and Facebook posts. Some employers are demanding employees give them their social media passwords to access their private posts.

Should you be monitoring what your employees are saying about you?

How do you protect yourself from things that may go wrong?

What do you do if your employees are on social media all day?

Should you be preventing or encouraging employees to use social media?

Nicky Kriel will be helping you to understand why you need written social media guidelines and how to write a social media policy that employees understand.

Nicky Kriel is an international recognised Social Media Speaker, Trainer and Consultant. She has written two books on Social Media so far…

• Why all companies with employees need to have written social media guidelines
• Recent cases that have made the news…
• How to write a social media policy

• The elements essential to a social media policy- Who can speak for the company- Protecting company secrets- Make it clear what is acceptable and not acceptable- Encouraging social media advocacy

  – Know who owns/controls your social media assets

  – Importance of training

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You can email the studio here studio@businessconnectionslive.com We are always looking for Industry experts…

This hot subject is on everybody's lips. But how will it effect the day to day running of businesses and what size business will be affected by GDPR.

How to protect your business and recovery from cyber threats – in simple, non technical language and your responsibilities to report a serious breach to the Information Commissioners Office (ICO) form May 2018.

• An introduction to cyber security – including what it is, types of how the threat landscape is changing and why crime is moving online.
• How to get started with the Cyber Essentials Scheme.
• What to do if you get hit – how can you limit the spread of the attack and minimise damage.
• Your regulatory obligations – in the event of a breach (including GDPR).
• How to recover infected systems using backup – to minimise downtime and reduce data loss.

On 25th May 2018 all organisations will have a duty to report certain types of data breach to the relevant supervisory authority and, in some cases to the individual affected by the breach in compliance with the General Data Protection Regulation also known as GDPR.

A notifiable breach has to be reported to the relevant supervisory authority within 72 hours of the organisation becoming aware of it. In the light of the tight timescales for reporting a breach – it is important to have robust breach detection, investigation and internal reporting procedures in place. Failing to notify a breach when required to do so can result in a significant fine up to 10 million Euros or 2 per cent of your global turnover.

Mike Osborne has a 30 year career in IT & Risk most recently as the Executive Chairman of UK specialist service provider Databarracks. During this time Mike was responsible for growing a fledgling Disaster Recovery company into one of the UK's leading providers with revenues exceeding £50million pa and advising over 2,000 clients from SME's to Global brands. A well known and respected industry figure and commentator, Mike is recipient of industry Lifetime Achievement & Personality of the Year Awards and is a Regional Finalist in the IOD Director Awards.

Linda Bazant is a lawyer, GDPR Consultant/Trainer and Event Speaker and owner of LRB Consult Ltd who advises companies on the possible impact of the upcoming General Data Protection Regulation on their organisations. She is also the co-founder of the corporate television company, Business Connections Live TV.

• What DDoS, ransonmare, phishing, whaling and social engineering are
• How to spot the signs of the more common attacks
• What to do in the event of an attack (response)
• What you legally have to do if you have had a breach (reporting)
• How to improve staff awareness
• The three pillars of protection – Technology prevention, staff awareness/prevention and backup

• What constitutes a Personal Data Breach
• What breaches you need to notify to the relevant supervisory authority
• When individuals have to be notified
• What information a breach notification must contain
• How to notify a breach
• How to prepare for breach reporting

• Improved understanding of the threat landscape
• Staff understanding of what constitutes a breach
• Understanding how to act in the event of a breach
• Knowing who to call in the event of a breach
• Make sure you follow the regulation
• Robust breach detection
• Ensuring your business can Survive

For more great information visit our Guests website or follow them on Social Media.

Mike Osborne – Databarracks

Website: www.databarracks.com Twitter: @databarracks Podcast: thebcpcast LinkedIn: Databarracks

Linda Bazant – LRB Consult

Website: Lindabazant.com Twitter: @lindabazant Blog: Conquering GDPR LinkedIn: Linda Bazant

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You can email the studio here studio@businessconnectionslive.com We are always looking for Industry experts…

It's a fact most people would rather die than speak in public, however, if you are in business it's now an important skill. On the show, we will talk about some of the techniques that you can use to improve your presentation techniques.

Jeremy Nicholas is an after dinner speaker. who talks about his experiences as a TV and radio broadcaster. hosts conferences for companies and associations all over the world and teaches speakers how to be more entertaining and engaging.

Regardless of your skill level, this will be a fascinating insight into how you can improve your communications and public speaking skills.

• How to make an impact with your communication
• Why do business presentations have to be so boring?
• How to be entertaining and engaging
• Give them something to look forward to and think about
• Why PowerPoint is your friend
• Why you should always agree to speak at events
• How to cope with nerves

• Do a great sales pitch
• Get reaction from your audience
• Engage your audience throughout
• Deliver presentations that get your point across perfectly
• Be confident

For more great information visit our Guests website or follow them on Social Media.Website: http://www.JeremyNicholas.co.uk Twitter: @Jeremy_nicholas Facebook:https://www.facebook.com/jeremy.nicholas.16 LinkedIn: https://www.linkedin.com/in/jeremynicholas/

Download: Jeremy Nicholas – Biography – June 2017 Download: 17 Unusual things about Jeremy Nicholas

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After many years of running fast and pushing hard for results in her business life, (as a business owner and coach) Jackie Jarvis, decided to take time out to do something completely different. She walked 1,200 miles along three different Camino routes to Santiago, the very routes that have been walked by pilgrims and saints over 100's of years. It was whilst walking these spiritual routes and clearing her mind she made some powerful connections with the power of SLOW.

On returning she felt compelled to share these insights and their application to both business and life.

• Let go of what is weighing you down
• Give yourself permission to slow down
• Listen to your voice of slow (ignore your ego!)
• Be present (not distracted)
• Trust in the journey

• Less anxiety and stress
• Increased energy
• More happiness and enjoyment of business and life
• Accomplishment of what really matters…
• Peace of mind and clarity

For more great information visit our Guests website or follow them on Social Media.Website: https://inpursuitofslow.com/ Twitter: @jackiejarvis1 Facebook:https://www.facebook.com/InPursuitOfSlow/ Amazon: http://www.iandickson.co.uk/my-blog

Hugo has extensive experience in leading and developing teams on an international scale and has continually achieved growth across the board in the different countries he worked in. His expertise in Ports, Shipping and Logistics has given him global insights that enable him to provide his clients with impressive strategies and techniques that will transform any business. Especially his experience with dockers and blue-collar workers have taught him priceless lessons about Leadership and Staff Motivation.

• – That leadership is not about you- What the difference is between Management and Leadership- How to motivate Blue Collar workers- Leadership and 'The mirror and the window'- Leadership in uncertain times

  – What the commercial reality is of Staff Engagement

• Increased profits
• Improved staff engagement
• Increased productivity
• Reduced absenteeism
• Reduced staff turnover
• Lower recruitment costs

Few organisations actually quantify what it is, how to measure it and how to achieve high-performance in teamwork. Understanding why one team performs better than another is hard to crack. Google has spent millions on Project Aristotle with inconclusive results. However, Nick believes he has cracked it with a combination of behavioural profiling and the Team DyNAmics© Model he created.

Formerly a Change Director with Barclays, Nick is accredited in project and change management and a business behavioural psychologist. When not working with teams, he speaks at conferences throughout the world about leadership, effective teamwork and the importance of building collaborative relationships. To date, he has spoken at over 400 conferences, most recently in Beijing, where he shared his knowledge and expertise on leading and developing high-performance teams.

He also publishes articles, hints and tips about personal, leadership and team development on his blog site, Yours Behaviourally, where he has recently successfully launched a Pay It Forward initiative, where guest experts are featured and share a tip on teamwork to help others.

• The importance of not only understanding WHO is in your team but also HOW effectively they work together
• The impact of behaviours on teamwork
• Getting the balance right between Task and Relationships
• The most important element of high-performance that the team must all know
• What the big data reveals about where teams are struggling

• An appreciation of the importance of understanding not only technical skills of team members but their behavioural preferences
• Why it is important to regularly measure and review how your team is working together
• A Balance to their team meetings by focussing not only what needs to be achieved but also how it is achieved
• What areas to focus on when building high-performance
• Hints on pitfalls and how to avoid them

Lack of employee engagement is costing the UK an estimated £340billion every year. That's roughly £14,000 per working person in sickness, attrition, lost productivity, accidents in the workplace and poor customer service. Many managers try to overcome this situation with financial incentives but completely kill trust and goodwill in the process; we seem to have lost sight of the power of employee recognition. The best way to grow our economy, become a centre of service excellence and improve standards of living is to engage our employees better. and our customers are in a great position to help make that happen.

Derek has won five national awards for customer service in his own business he then founded The WOW! Awards – it's all about catching people doing things right. He works with organisations around the world helping to create great places to work, great places to be a customer and great results!

Most of what we do is driven more by our fears than by our aspirations.

• Myth #1 Customers only ever want to complain

Myth #2 By managing the detail we will achieve a better outcome.

• Myth #3 People are motivated to perform better when we pay them more.
• Myth #4 Softness is weakness in management.

Sincere recognition is the most powerful driver of employee engagement; it's also the hardest to do well because it's not urgent enough.

Learn the business fundamentals on how your business can achieve:

• Keeping your your best employees.
• Reduced cost of absence and attrition.
• Improved creativity.
• Reduced accidents in the workplace.
• 62% of people would rather have a new boss than a pay rise.
• Improve customer service – reduced complaints, improved retention, improved spend, improved bottom line. Improved patient recovery rates in the healthcare sector.
• Improved brand – create a better place to work and people will be queuing up at your door

Where does the power lie in your business? You might suggest it's with the people at the top the visionaries or the strategists. Or perhaps with the financial gurus, or whoever writes your business plans. But in fact, the power in your business lies with your people. They are the ones putting the plans into place; taking the vision and making it work; the frontline between you and your customers.

So, engaging your people, especially your non desk teams, with your business could be the difference between success and failure. Or, if you already think you're successful, just how much better could it be if your workforce was really, truly engaged?

• • It improves productivity employees who understand what your business is trying to achieve and their role in your success work harder.
  • It improves retention Making your workplace somewhere special means less staff turnover and a much better working environment.
  • It improves sales customer-facing staff who are motivated and happy in their work are better to do business with
  • It improves recruitment good workplace ethics boost your reputational brand, making your business popular with applicants.

  It improves you if you're a business owner or a manager, you have probably already encountered employee complaints, poor working atmospheres and problems with teamwork. Employee engagement is a two-way thing; if you create a positive and happy workspace, you will benefit from it in terms of your enjoyment of your daily work, and the commercial benefits it brings

• • • Are you telling your staff enough about the business?
    • Poor communication is one of the things most often mentioned in staff surveys and personal feedback sessions.
    • If you think you could be doing more to engage your employees: Why not start by taking a look at how you communicate?
    • Are they able to communicate well with you?
  • • There are a lot of strategies and technology around that can help you to do things smarter, helping your business to benefit from highly engaged employees.

In the fast paced 21st century marketplace, change is inevitable and must be managed strategically in order successfully grow business. In order to achieve this change must be planned, wholesale and chosen to avoid unproductive disruption and rejection from employees – an area that Philip specialises in. Philip's extensive experience gained within client companies enabled him to develop the Change by Choice methodology which encapsulates the definition, delivery, and hands-on implementation of strategy-led behavioural change. His expertise covers most aspects of how to accelerate growth in a company.

This is achieved via firstly improving leadership through the Radical Relatedness process to crystallise direction and role-model relationships that inspire. Secondly, growth acceleration is also achieved via the Unreasonable Buy-in process used to engage and galvanise the staff themselves to drive change from the bottom up. Engaging a critical mass of staff to the point where they want to drive change has become his speciality.

• – Adapting to change in the rapidly changing business environment

  – Seeing change as a potential for growth

  – Engagement; how to engage staff to the level where by they would choose and even drive change

  – Creating sustainable change; change that is measurable and lasts

  – Becoming a successful change agent: how to navigate change leadership

  – Taking your people with you: navigating team change

  – Mindfulness in the workplace

• Mindful change
• Change that lasts
• Change by choice
• Leadership skills (driving change in others)
• How to adapt to change
• Creating growth through change

For more great information visit our Guests website or follow them on Social Media.Website: https://harley-young.co.uk Twitter: @philipcox-hynd Facebook: Blog: LinkedIn: https://www.linkedin.com/in/philip-cox-hynd-150b845/

Fed up with looking at "pipeline" instead of cash in the bank?… There must be a reason, or a combination of reasons, for this lack of performance!…

On this edition of Business Connections Live our guest is Paul Glynn of Sandler (West M25) who offers training coaching and mentoring in sales, sales management and customer service

• If you or your team are not performing it can only be from one or a combination of
• Wrong people being tasked with the job
• They don't know what to do
• They don't know how to do it
• They are not being properly supported
• They are not being held accountable

By the end of the programme you will have got some idea as to:

• the cause of your problem
• some ideas as to how to start to tackle the real root cause of lack of performance

For more great information visit our Guests website or follow them on Social Media Twitter:@SandlerTraining LinkedIn: https://www.linkedin.com/in/paul-glynn-sandler/Website: www.westm25.sandler.com

Grant Leboff is one of the UK's leading sales and marketing experts. He is a highly sought-after consultant and speaker, and constantly makes presentations at conferences and events all over the world.

• the shortcomings of the traditional marketing model and the principles with which it should be replaced
• why the USP is no longer relevant and how to really differentiate your business
• the journey from selling products and services to experiences and why it matters to your business
• the importance of strategic partnerships
• why content matters in new marketing
• understanding the importance of an ESP – emotional selling proposition

• an appreciation of the new marketing model required to be successful
• a more effective way to assess marketing activities and their results
• an understanding of how to differentiate in a commoditised world
• techniques for cutting through the noise in the marketplace and winning attention
• insight into the role of content in marketing and what it means for their business
• how to use emotion in marketing

The world of business today can be complex and difficult to understand. Trying to learn new things and grow as a business owners can be even more daunting. After thirteen years coaching and speaking around the world, Ian has learnt some amazing tricks, tips and ideas that can help the modern business owner to achieve their goals.

The difference here is that these tips and strategies are easy to understand, simple to implement and proven to work. Bring an open mind and a fast writing pen, he is going to be giving away as many tips and ideas as he can in just one hour.

• Something that money loves that most business owners miss in their marketing
• Understand why silence is never golden in business
• Learn the power of ABCD in business
• Learn about the second most important page of your website
• Find out how to improve your business by 50% in the 12 months.
• Plus over 20 other game-changing ideas for your business

• Growth
• A better understanding of how to run a business in today's markets
• Making the daily grind more rewardable and enjoyable
• Focus and direction
• Tools you can use today and every day
• Confidence and clarity about how to make positives changes as a business owner

For more great information visit our Guests website or follow them on Social Media.Website: www.iandickson.co.uk Twitter: @iandickson Facebook: www.facebook.com/iandicksonbiz Blog: http://www.iandickson.co.uk/my-blog LinkedIn: www.linkedin.com/in/iandicksonbiz

On this edition of Business Connections Live, we talk to Michael Graham and Luke Cruz from MJB Consultancy, an international investment consultancy. They will be talking about how to access different types of finance and some key pitfalls to avoid. More importantly, we look at the process you must follow to ensure that you give yourself the best chance to successfully raise the investment or funding your business needs.

For a lot of business and projects finding the right type of funding can be challenging. Where do you start? What type of funding is right for you? What is the process to be successful when fundraising? How do you negotiate the best deal?

• The 5 key channels to successfully raise finance
• Key pitfalls to avoid when attempting to raise finance
• How to prepare yourself to successfully raise the funding and finance
• Negotiating the best possible deal
• Understanding the timelines required to raise funding
• Getting the best deal for your situation and understanding the pro's and con's

• Understand the different funding options available in the market
• Be fully prepared to go and attempt to raise funding for their company/ project
• Have a greater understanding of how to negotiate the best deal for their business
• Have a realistic expectation to be able to be successful when fundraising

For more great information visit our Guests website or follow them on Social Media. Website: www.mjbgraham.co.ukTwitter: @MJBGConsultancy Facebook: MJB Graham LinkedIn: Funding Article

On this week's show, James Potter explains, Why LinkedIn Is The Misunderstood Social Network. If you are using LinkedIn to grow your business then this is a not to be missed live programme. LinkedIn is the biggest social network for professionals with over 500 million users globally and one of the oldest mainstream social networks – much older than FaceBook, Twitter etcetera, in fact, it turned 14 last month. It is still the most misunderstood social network. James will be explaining how to use LinkedIn to increase engagement, how to prospect for new sales lead and a lot more.

"LinkedIn is a valuable source of business that today's entrepreneurs can't ignore," says Business Connections Live's Steve Hyland.

Find out more about our guest: James Potter, often called "The Linked In Man" who spends his life teaching people how to really use LinkedIn to get more sales.

• How to think about LinkedIn differently, to get it into context
• Why thinking about LinkedIn as social media is wrong and will not get you the results you should
• How to be a good human on LinkedIn
• The number one thing you are probably missing from your LinkedIn profile – things that you should and shouldn't put into your LinkedIn profile
• Who to connect to and why
• What to say and how often

• Make you completely rethink your approach, time investment and strategy on LinkedIn to drive more results for you and your business
• The best way to use LinkedIn is not in isolation, but just using it as part of your everyday life, not like social media
• A profile that fully reflects you and your value to your potential audience, potential clients or collaborators
• Re think your connection strategies – connect (and indeed disconnect) those you really should
• With LinkedIn in context what you should say and when.

For more great information visit our Guests website or follow them on Social Media. Website: www.thelinkedinman.com Twitter: @thelinkedinman LinkedIn: https://www.linkedin.com/in/thelinkedinman/

Samantha Earl, General Manager Pertemps Driver Training, talks to Steve Hyland about how the responsibilities of the fleet operator.What are the key issues when recruiting drivers and what issues face the industry? These include the lack of drivers, skills erosion. We look at what can be done about it.

The logistic industry has a number of challenges, we discuss, How the industry has changed, the impact of more legislation, DCPC, higher demand for experienced drivers who appreciate best practice regarding fuel efficient, telematics and insurance criteria

Why the industry needs to work together to change the perception of a career in logistics and why all fleets operators should look to the future and encourage ongoing investment.

On this edition of Business Connections Live we talk to Samantha Earl, General Manager, Pertemps Driver Training. Pertemps has lead the way with its strategy within logistics, investing in the next generation of LGV drivers, investing in a fully funded LGV academy, whilst going to market with a bespoke driver training company that helps its clients reduce road risk, take seriously their corporate responsibility, engage more proactively with employing drivers and save unnecessary costs to their company.

• What problems the industry may be facing
• How the industry has changed
• Why we all need to work together to change the perception of a career in logistics
• Why all fleets should look to invest

• What problems are the industry may be facing – Lack of Drivers, skills erosion, what can be done about it. What we have done about it.
• How the industry has changed – More legislation, DCPC, higher demand for experienced fuel efficient drivers, telematics, insurance criteria
• Why we all need to work together to change the perception of a career in logistics
• Under-promoted, treat All drivers as professional, supply decent equipment, get involved with PR for the next generation, career potentials
• Why all fleets should look to invest It will take more of us in logistics to reduce the skills gap, invest and take seriously our responsibility as fleet operators to ensure we are fit for the future
• What impact can training have on a business? Positive workforce engagement, Reduction in collisions, meeting legal requirements, resulting in a reduction of costs.

For more great information visit our Guests website or follow them on Social Media. Website: www.pertempsdrivertraining.co.uk Twitter: @PertempsDT Facebook: https://www.facebook.com/Pertemps-Driving-Academy-526997807472626/

Mindset Engagement High Performance – Mindset and engagement are fundamental for high performance

Deborah will be talking about She will draw on her practical experience and highlight the importance of mindset and behaviour in the workplace. In business today even stability is a form of slow moving change whilst complexity and uncertainty can't be managed effectively if only calling on traditional performance driven mindsets. Facts, figures and best practice are no longer enough and there is now a requirement within our organisations for expert meaning makers, skills to foster collective attention towards adaptive challenges and the ability and insight to stimulate bottom-up, locally responsive solutions.

This demands knowledge and learning to enhance and expand traditional leadership thinking beyond the familiar performance mindset. A broader understanding of motivations and behaviour added to deeper learning around cognitive strengths/weaknesses enables us to better manage anxiety and emotion. As such, we are better placed to hold ambiguity and uncertainty in ways that encourage people to manage discomfort long enough for innovation to flow, even during the most challenging times.

Deborah Hulme is the founder of culture and engagement consultancy, Minerva Engagement. Minerva exists to improve performance from the inside out and Deborah works across organisations to agree, develop and implement strategies that impact behaviour, build trust and deliver high performance.

Deborah is trained in the foundations of neuroleadership, is a practitioner of executive coaching (AoEC) and NLP and a Fellow of the Institute of Internal Communication. She has over 20 years' experience in shaping and delivering complex engagement programmes, working across many different organisations to deliver change and improve performance through the effective engagement of employees and stakeholders.

This edition of Business Connections Live will be a valuable insight into why mindset and engagement are fundamental for high performance.

• The importance of mindset and engagement to organisational performance
• The growing requirement for collective enquiry within our organisations
• The need to develop leadership skills beyond rational thinking
• The reason why so many change initiatives fail
• The importance of developing coaching skills and healthy habits
• Hints and tips on what to do from now

• Greater self-awareness
• Improved team and business relationships
• Increased motivation, innovation and energy
• Higher performance, satisfaction and success

For more great information visit our Guests website or follow them on Social Media. Website: www.minervaengagement.com

Twitter: @minervaengage

The Benefits Of Mentoring Jonathan Pfahl will be discussing how everybody should have a mentor relevant to their professional work or business. You can be at an early stage of your business to a developed business but there is always room to learn more. He will be talking about what a mentor can do for you and how doors can be opened with simple introductions and networking. There will be insights to how a mentor's past experience can prevent a mentee from making the same mistake and in some cases costly mistakes. A mentor is there to provide the tools and techniques of how to do things faster and efficiently, why every business should have a mentor!

Jonathan Pfahl is MD of Rockstar Group of Companies. Rockstar Hubs International is a resource bank for Entrepreneurs and Investors. They provide a 360 degree service to Entrepreneurs and business owners; everything from wealth management to resources to maximise profitability in their Businesses. These services are offered at a fraction of the price allowing the client to increase on their profits whilst Rockstar build a trusting relationship with them eliminating the stress

This edition of Business Connections Live will be a valuable insight into the benefits of mentoring no matter what stage your business is at.

• Exposure to new ideas and ways of thinking.
• Building wealth as an Entrepreneur
• How mentoring will help them?
• Set goals for development
• How important it is to follow through on actions/strategies picked up at a meeting

• Thinking outside the box
• Building wealth as an Entrepreneur
• How to get the best of your mentor
• Learn how to make a plan to achieve the goals
• To always follow through on Strategies given to develop further

On this edition of Business Connections Live, Steve Hyland talks to Gordon Tredgold International Business Speaker and Charles Bennett, a specialist in customer experience driven innovation, about The Secret To Big Business Success.

They explain their quick track processes that business can apply to guarantee success. We look at the most valuable asset in your business. How important is customer engagement and how do you improve it? What steps can any organisation take to improve overall customer satisfaction and an engaged workforce?

Gordon Tredgold leads international companies and individuals to success by providing them clear, actionable steps that produce great results.

Gordon Tredgold is the perfect balance between

• insightful and practical;
• entertaining and result-focused;
• fun and empowering.

He has the talent to show people, the secret to big business success. You will feel inspired, excited and raring to get to work!

Charles Bennett is an expert in measuring Customer Experience Impact. Expressed in hard P&L figures including any key performance indicators important to the organisation. Charles is a consultant and coach, helps companies to define and implement strategies to solve their more difficult business performance problems.

• How to discover why are so many success strategies are now failure strategies?
• Why are we are looking at customer experience the wrong way?
• Success strategies that change people and organisations

• Create your own success strategies for implementing Customer Experience CX
• Have visibility into the progress of their initiatives which will help them motivate the company and help to build momentum.

For more great information visit our Guests website or follow them on Social Media. Gordon: Website: http://gordontredgold.com/ Twitter: @gordontredgold LinkedIn: https://www.linkedin.com/in/gordontredgold/ Charles:Website: https://www.thenextten.org/ Twitter: https://twitter.com/TheNextTenYears LinkedIn: http://www.linkedin.com/in/cnpbennett

Innovation for growth, no matter what size your business is

Happen helps businesses and brands grow through innovation. Whether it's large multi-national corporations, or single-brand family owned – the ways to innovate in busy markets are effectively the same. Spot the frustrations your consumers have, then answer those needs with a product or service that is commercially viable.

The challenge is often to pull both levers instead of one. And while smaller organisations wish they had the clout and cash of the big corporations, the big boys wish they were still small and nimble to get things moving swiftly.

On this edition of Business Connections Live Costas Papaikonomou, one of the founding partners of The Happen Group, talks to Steve Hyland, and shares both sides of the equation, and reveals that size doesn't really matter when it comes to innovating more successfully.

• Innovation is about business relevance, not creativity.
• Uncover consumer insights you can do something with, not mere market truths.
• Creating commercially viable products/services, using existing assets
• Building momentum and confidence to get things moving

• Peace of mind: you don't need to be big to innovate well. You don't even need a lot of money.
• The important differences between innovating to Protect, Grow or Transform your business. All have different start- and end-points.
• You don't need to fund a digital start-up to succeed. On the contrary, stay away from that nonsense.
• Think in propositions, rather than products.

For more great information visit our Guests website or follow them on Social Media.

Website: www.happen.com

Twitter: @happentweets

Twitter: @grumpyinnovator

LinkedIn: Happen.com

Contact Business Connections Live The UK's Leading Online Business Channel: Visit our Website Follow us on Twitter for the latest news Live Shows on Youtube Mondays Mid-day GMT Follow us on our Google+ page Follow us on our Facebook page You can Email the studio here

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How To Sell With Power And Impact Don't Just 'Sell' – Influence and Persuade with Power and Impact

Selling is the cornerstone of any business yet for many it is shrouded in fear and mystery. Do you feel that your ability to win business is inhibited because you don't seem to be able to get your point across with power and impact?

Are you worried that your conversations, presentations and pitches don't engage with your clients, customers or colleagues and you are not motivating them to take the action you desire them to take?

Are you worried that your presentations come across as 'nervy', less than dynamic and by losing control of the conversation you don't 'close the deal'?

So how do you Sell With Power And Impact, on this edition of Business Connections Live, Dexter Moscow talks to Steve Hyland about the processes and frameworks that have enabled him to sell £millions of products on QVC the Shopping channel, win major contracts with high street retailers and coached others in the corporate arena to 'sell' with confidence their ideas and concepts to their contacts.

• Learn how to prepare for important presentations using the M.O.S.C.O.W method

• Understand the psychology of 'selling.' How and why people 'buy' anything.

• Control a conversation with your prospects using

• Work with the 3 Strategic Pillars of presenting to enhance delivery of your ideas and projects.

• You will be enabled to prepare a pitch, presentation or company report that is focussed, engaging and relevant.

• You will gain an insight into people's motivation and allow them to connect at a deeper level of consciousness to develop TRUST.

• You will acquire a structured sales process that will ensure you gain the maximum benefit from your sales meeting and win more business.

• If you are making presentations be it at a networking meeting, to a prospect or to the board, the three Strategic Pillars will ensure your content has a beginning middle and a clear and specific end result.

For more great information visit our Guests website or follow them on Social Media.

Website: www.audiencedynamics.co.uk

Twitter: @dextermoscow

Facebook: Audience Dynamics

The Book:The 7 Keys to a PERFECT presentation

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How To Create IMPACT With Your Communications How often do you communicate with people (at home or at work) and feel frustrated when nothing you asked for or wanted happens? Whether at work or at home you can learn how to get the life you have always dreamed of. The I.M.P.A.C.T. model is so easy to understand that it beggars belief. The tricky bit isn't understanding it, it's committing to change how you think and behave to get the things you wanted…

The I.M.P.A.C.T. model is based on six principals that will allow you to live the life you have always wanted. Dare to be different…dare to live the life you have always dreamed of.

Steve Hyland talks to Nigel Risner , International Business Speaker and about The Impact Code, the communications zoo and how a good zoo keeper can make all the difference.

I = In the room

M= Model from the best

P= Passion

A= Action

C= Communication

T= Trust

• Focus
• Understanding the competition
• How to be passionate
• Clearer communication
• Why action is key

For more great information visit our Guests website or follow them on Social Media.

Website: www.nigelrisner.com

Twitter: @NigelRisner

Contact Business Connections Live The UK's Leading Online Business Channel: Visit our Website Follow us on Twitter for the latest news Live Shows on Youtube Mondays Mid-day GMT Follow us on our Google+ page Follow us on our Facebook page You can Email the studio here

We are always looking for Industry experts…

International Trade After Brexit What are the starting positions of the UK & EU? What are the major constraints? What will be the sequencing of the negotiation? Will we get a "Free Trade Agreement" with the EU in 2 years (by March 2019)? What is the likelihood instead of moving to WTO rules – and does it matter?

How will the EU:

1. Protect its 4 Freedoms (movement of goods, workers, services & capital)?
2. Stop contagion
3. Ensure that the UK is getting a deal that is materially inferior than EU membership?
4. Protect rights of EU citizens now in the UK?

How will the UK:

1. Get a single deal on both withdrawal and the future relationship with the EU?
2. Avoid transitional arrangements as indicated in the Government's latest White Paper?
3. Address the EU demand for (up to €60 bn) funds to cover exit?
4. Reconcile any transitional arrangements with the stated aim of getting out of the jurisdiction of the EU Court of Justice (ECJ)?
5. Address some kind of associate membership (say like Turkey?)
6. Cover UK citizens' rights in the EU?
7. Ensure we have enough manpower in the food industry, universities and financial services (lots of EU citizens now in the UK)?
8. Prevent a hard border in Ireland which might affect Northern Ireland's (trading and other) progress?
9. Use ongoing co-operation from UK's crime, policing and counter-terror capacities to win trading compromises above?
10. Or will we go towards low tax, low regulation (eg Singapore) model?

This edition of Business Connections Live will be a valuable insight into International Trade After Brexit and what lies ahead for the UK's international trade position after Art 50 is triggered.

Stuart Miller, Managing Director of Warwick Legal Network (WLN) After 27 years as an international commercial & technology lawyer and latterly managing partner of a commercial law firm in London (ebl miller rosenfalck, one of the WLN members), He now focusses on growing the capacity of WLN to act for businesses trading around the world. Most of his focus has been on SMEs.

• The possible UK financial contribution.
• The manpower challenge facing the UK's civil service
• What are the particular areas of challenge ahead? Examples:

1. Single Skies agreement (governs landing and overflight rights across the EU)
2. major projects like Galileo (a global navigation satellite system)
3. cross-border energy agreements
4. reciprocal healthcare arrangements, including the EHIC card
5. arrangements for animal & plant health certification
6. many others….

• How likely is it that the UK will have to compromise on timing or ECJ jurisdiction during some transition?

• monitoring of existing arrangements
• ensuring you can survive Brexit in acceptable / profitable shape

For more great information visit our Guests website or follow them on Social Media.

Website: http://www.millerrosenfalck.com/

Website: http://warwicklegal.com/

Twitter: @stuartmiller28

Twitter: @WLNadvocate

Twitter: @MillerRosenfalc

Contact Business Connections Live The UK's Leading Online Business Channel: Visit our Website Follow us on Twitter for the latest news Live Shows on Youtube Mondays Mid-day GMT Follow us on our Google+ page Follow us on our Facebook page You can Email the studio here

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What's it like being in business and working for yourself?

Antonio Falco talks to Steve Hyland about what's it been like being in sales – whilst recounting various anecdotes.

Antonio gives insights into some of his working history and tells some sales stories that demonstrate the knowledge and skills he has gained throughout his working career.

Who were his best teachers? What did he learn? How has this impacted on current day with stories and opinion on how this has shaped his life. We also look at and discuss the daily posts he's been putting up on LinkedIn, Twitter and Google + –

On this edition of Business Connections Live we talk to Antonio Falco Business Consultant specialising in Sales and Business Development.

• What it takes to be in sales
• What to focus on
• Learn that it's a profession not a stop gap
• Many tips and hints and skills to take away.
• If you're a sales manager with a team what should your job be?

• Brand recognition and business success

• Business growth and a future workforce equipped with the skills required

For more great information visit our Guests website or follow them on Social Media.

Website: www.antoniofalco.com

Twitter: @AntonioFalco

LinkedIn: Antonio Falco

Contact Business Connections Live The UK's Leading Online Business Channel: Visit our Website Follow us on Twitter for the latest news Live Shows on Youtube Mondays Mid-day GMT Follow us on our Google+ page Follow us on our Facebook page You can Email the studio here

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Customer Experience is the most valuable strategy available to the CEO in 2017.

Why does the Business leaders find customer experience strategies really a tough strategy to implement? What is going wrong? So what are the key success strategies to make that critical difference, and more importantly, what are the leadership/change management challenges that they will face?

This edition of Business Connections Live Steve Hyland will be talking to Charles Bennett, a specialist in customer experience driven innovation. Charles is a consultant and coach, helps companies to define and implement strategies to solve their more difficult business performance problems. Also joining us on the programme, Gordon Tredgold, a top 100 leadership expert who helps people and multinational companies crystalise success strategies to revolutionise performance.

• Why are so many success strategies now failure strategies?
• What is the evidence to show that the customer agenda the most important strategic agenda in the C suite
• Why does C Level not care about the overwhelming evidence? What's missing?
• Why are we are looking at customer experience the wrong way?
• How to take an Outcome based approach to Customer CX
• Success strategies that change people and organisations

• Start to think about Customer CX from an outcome-based perspective that will position them to deliver the benefit of Customer CX.
• Help customers to get the buy-in of the C-Suite into Customer CX
• Create your own success strategies for implementing Customer CX
• Have visibility into the progress of their initiatives which will help them motivate the company and help to build momentum.

For more great information visit our Guests website or follow them on Social Media.

Website: http://gordontredgold.com/

Website: https://www.thenextten.org/

Twitter: @gordontredgold

Twitter: https://twitter.com/TheNextTenYears

LinkedIn: http://www.linkedin.com/in/cnpbennett

Contact Business Connections Live The UK's Leading Online Business Channel: Visit our Website Follow us on Twitter for the latest news Live Shows on Youtube Mondays Mid-day GMT Follow us on our Google+ page Follow us on our Facebook page You can Email the studio here

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Technology and the way in which in which we interact with it is becoming faster easier and more integrated into our everyday lives than we ever imagined.

In this edition of Business Connection Live, we talk to Adrian Munn on the future trends that will potentially shape our world and the growing need for us to acknowledge the importance of Design Creativity and Innovation as key areas for educational investment. His talk will also touch on the promotion of overseas trade in the creative and digital sectors

Adrian Munn is a Founding Partner at Monochrome Ltd a Digital Agency based in Leatherhead Surrey with over 18 years experience in the digital sector. Adrian has built a reputation for his passion and enthusiasm in direct sales, new business development and presented on a number of panels, committees and events throughout his career and is passionate about technology and promoting design innovation and skills in education.

• How new technologies will shape they way we do business. Time to embrace change not fear it.
• How consumers are driving change through technology and how traditional retail can take advantage of this trend
• The importance of the creative and the digital economy and how this will have a positive effect on your business.
• How to pick the right digital partner and planning your digital strategy
• STEAM vs. STEM and what it means to for your children, their job opportunities and their future employment
• Being aware on what's on your doorstep, understanding the wealth of creative and digital talent available in your location.

• Improve business process and productivity
• Ability to save money by planning your digital strategy
• Awareness of the digital skills that your business will need to invest in
• Become inspired on what is the art of the possible
• Improve your company and brand profile through better design and innovation
• Awareness of the wealth of creative and digital talent on your doorstep

For more great information visit our Guests website or follow them on Social Media.

Website: http://www.monochrome.co.uk

Twitter: @MonochromeUK

Facebook: https://www.facebook.com/MonochromeUK/

Contact Business Connections Live The UK's Leading Online Business Channel: Visit our Website Follow us on Twitter for the latest news Live Shows on Youtube Mondays Mid-day GMT Follow us on our Google+ page Follow us on our Facebook page You can Email the studio here

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The received corporate wisdom appears highly supportive of its strategic value. But paradoxically, perhaps because it has been so thoroughly dissected, redefined, serenaded and written about, it's become financially exhausting and culturally contradictory as a viable strategy.

Many businesses are now claiming that Customer Experience is becoming increasingly impotent or a synonym for "it's too hard, too expensive, too time-consuming, and too difficult to evaluate."

This week Steve Hyland Talks to Gerry Brown aka The Customer Lifeguard, who is on a mission to save the world from bad customer service and will explain How To Transform The Customers Experience.

He helps businesses who are leaking revenue to save customers at risk of defecting and breathes life into their customer service operations and customer experience strategy.

• Why a vibrant & inclusive customer experience strategy is so vital to business success
• Why four simple principles can be the trigger for understanding the current state of Customer Experience in their business and where changes need to be made
• How these principles underpin a foundation for the tools and practices that transform an organisation and bring a customer experience strategy to life.
• The importance of involving colleagues from across the business in all aspects of the customer Experience design, development and delivery
• How enabling technology, especially in contact centres, is inextricably linked to great CX, but isn't the natural starting point for transformation………
• The importance of deploying cloud-based solutions to provide immediate, updated and visual access to customer history, regardless of channel

• Creation of a CX program that can produce measurable, quantifiable results without breaking the bank
• Principles that can mobilise people to develop the understanding, skills and patience to handle almost any customer service situation.
• Clarity about the current state of Customer Experience and a blueprint of where the refinements need to be made to achieve CX success
• Greater and more enthusiastic employee participation that can inform and create a truly innovative approach to CX
• Understanding that technology alone won't drive Customer Service and Customer Experience improvements, but when linked to specific strategic initiatives can deliver extraordinary results
• A clear understanding of solutions that will be easier to use and deliver faster response times without significantly adding to the existing IT infrastructure

For more great information visit our Guests website or follow them on Social Media.

Website: http://www.customerlifeguard.com/

Twitter: https://twitter.com/gerrybuk

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Meditation might seem like a waste of time to a busy person but if you are a business person struggling to make ends meet, a busy mum or a student cramming for exams, taking 10 minutes out every day might seem like a luxury that can't be easily afforded.

Yet, even scientists are rapidly coming to accept that meditation does more than reduce stress and anxiety. Creativity, memory and even longevity improve with regular meditation. It is thought that every minute that a person invests in meditation gets added back by way of real world benefits. It is a kind of madness not to meditate.

Our guest on this edition of Business Connections Live is Tom Evans an ex-BBC TV who changed career direction in his 40s and is now the author of The Authority Guide to Practical Mindfulness, and 12 other books. He has also become an internationally renowned meditation guide and has come from behind the camera and is now the host of the Zone Show podcast.

• The four methods of meditation
• The four modes of mindfulness
• Why you can meditate without being mindful
• And be mindful without meditating
• How mindfulness leads to timefulness
• And how timefulness leads to kindfulness

• Less stress
• Increased vitality
• More creative output of better quality
• More luck
• Discovery of their fully alive talents
• Living a life they love shared with people they love

For more great information visit our Guests website or follow them on Social Media.

Website: www.tomevans.co

Twitter: @thebookwright

Facebook: http://www.facebook.com/thebookwright

The Book: http://www.tomevans.co/books/

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With the rise of social media, we often think that all social platforms are the same and hence we treat them all the same and that is not the case if you want to make them work.

We all do what we think is right without any other points of reference, James will share ways to make you think about LinkedIn differently, approaches that he knows will work and make you focus on the right parts of your network when you meet face to face and on LinkedIn. Hi-lighting how we often act differently online than we would in real life and the common pitfalls he sees.

Our guest on this edition of Business Connections Live is James Potter, who teaches companies, organisations and individuals how to develop and use their networks on LinkedIn and face to face to sell more, raise personal profiles, get their message out and be more successful.

• The most common networking mistake
• How to think about LinkedIn differently and hence get different results.
• How to avoid common pitfalls on LinkedIn
• How to realise the scale and potential value of their network
• What a connection really means if you want to make LinkedIn work

• Successful networking with LinkedIn
• Avoiding common pitfalls
• Successful connecting

For more great information visit our Guests website or follow them on Social Media.

Website: http://thelinkedinman.com/

Twitter: @thelinkedinman

LinkedIn: https://uk.linkedin.com/in/thelinkedinman

FAQs: http://thelinkedinman.com/linkedin-faq-frequently-asked-questions/

Contact Business Connections Live The UK's Leading Online Business Channel: Visit our Website Follow us on Twitter for the latest news Live Shows on Youtube Mondays Mid-day GMT Follow us on our Google+ page Follow us on our Facebook page You can Email the studio here

We are always looking for Industry experts…

Who is visiting your website? (Find out about new software that can be used in conjunction with LinkedIn. The software tells you the name of companies who visit a website, then we use LinkedIn to ID the person, how to use the new in-mail marketing system LinkedIn have developed, target market, writing the effective email, landing pages

Our guest on this edition of Business Connections Live is Steve Mills The Prudent Marketer. Prudent Marketing is a unique approach to marketing created by Steve Mills. Steve is a former international sportsman and a specialist in helping businesses to 'Raise their Game'. His Prudent Marketing System was developed over a period of 20 years and is based upon six 'Raise your Game tactics:

• Who is visiting your website? (our new software that we use in conjunction with LinkedIn. The software tells us the name of co's who visit a website, then we use LinkedIn to ID the person
• How to use the new in-mail marketing system LinkedIn have developed
• Target market
• Writing the effective email
• Landing pages
• LinkedIn are about to launch re-marketing.

• Increased leads
• More sales
• Improve marketing ROI

For more great information visit our Guests website or follow them on Social Media.

Website: http://theprudentmarketer.com/

Twitter: @PrudentMarketer

Facebook: Steve Mills Prudent Marketer

LinkedIn: Steve Mills – The Prudent Marketer

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Our guest on this edition of Business Connections Live is Polly Buckland, Managing Director. The Typeface Group Ltd

The Typeface Group Ltd are finalists in the UK Blog of the Year Awards 2017 in the category of PR, Marketing & Communications

• Google Analytics Basics – What to look for at a glance.
• Search Engine Optimisation basics
• The importance of keywords
• Planning your blogging schedule
• Satisfying the user

• A better understanding of website performance
• Learn where your traffic coming from
• Ideas for content creation / become inspired
• Avoid common website mistakes

For more great information visit our Guests website or follow them on Social Media.

Website: http://thetypefacegroup.co.uk/

Twitter: @TypefaceGroup

Facebook: https://www.facebook.com/TheTypefaceGroup/

Instagram: https://www.instagram.com/thetypefacegroup/

The Typeface Blogging Guide: http://thetypefacegroup.co.uk/wp-content/uploads/2016/11/Blogging-Guide.pdf

Contact Business Connections Live The UK's Leading Online Business Channel: Visit our Website Follow us on Twitter for the latest news Live Shows on Youtube Mondays Mid-day GMT Follow us on our Google+ page Follow us on our Facebook page You can Email the studio here

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Are you starting a new business? How do you get it right? Ian James and Rupert Jenner talk to Steve Hyland about The Balanced Start-Up. This is a process that allows you to Prepare Your Business to Succeed.

Get free advice for your business here http://businessconnectionslive.com

The Balanced Start-Up. What do ambitious early-stage businesses need to address in order to succeed?

When you Prepare Your Business to Succeed you need a plan. The 'Balanced Start-up model' defines the four main business areas that entrepreneurs must address in order to Prepare Your Business to Succeed. Find out how to get your business ready to apply for funding. Ian will explain how to avoid common mistakes by getting independent external support.

Our guests on this edition of Business Connections Live are Ian James, Entrepreneur in Residence at business incubator, SETsquared Surrey and Rupert Jenner, Founder, Playwaze and a member of SETsquared Surrey

Rupert Jenner will highlight lessons learned and how he overcame challenges in order to develop his business.

Ian's role is to guide ambitious start-ups through the challenges of early stage business development and help them to become 'investor-ready' in order to accelerate growth.

SETsquared Surrey, founded in 2002, has helped accelerate over 165 early stage, high growth technology businesses, with 90% surviving more than three years in business. The SETsquared Partnership is the enterprise collaboration between five leading research-intensive universities: Bath, Bristol, Exeter, Southampton and Surrey. Over the past 14 years, SETsquared has helped over 1,000 high-tech start-ups to raise more than £1 billion of investment.

This edition of Business Connections Live will be a valuable insight into why independent external support is critical for ambitious early-stage businesses in order to maximise opportunities and avoid common mistakes.

• The 4 areas (Value creation, Growth, Value Delivery and Back-office management) which businesses need to address, even if only at a basic level, in order to have a solid, holistic foundation for growth and be ready to apply for funding.

• The top reason that start-ups fail (making a product that nobody wants) and how to avoid it (develop a bare minimum product and test it in the market to discover customers' reaction)

• How an incubator environment helps create a sustainable business by providing access to a range of experts that can advise on all aspects of business, from legal and financial to marketing and innovation.

• How mentoring can be invaluable in helping entrepreneurs to progress. (We match each company with a mentor with the relevant experience and skills, who provides advice, guidance and support for the entrepreneur on his/her journey)

• Common challenges faced by entrepreneurs and how they can be overcome. Examples: maintaining cash flow; balancing short-term benefits with long-term goals; delegating tasks to work on the business, not in it;

• The hardest decision made by the entrepreneur

• When does a business know if it's ready for funding – and what steps should they take to become 'investor ready' (maximise value, establish credibility, minimise risk)

• A realistic appreciation of the challenges and rewards of being an entrepreneur

• Where to go for expert independent advice and what an incubator environment can offer

• A strong, holistic foundation to their business and a clarity of the company's purpose

• A lean approach to product development leading to rapid market adoption and growth

• A preparedness for funding that incorporates the optimum ingredients for success and a strong pitch

For more great information visit our Guests website or follow them on Social Media.

Website: http://www.setsquared.co.uk/surrey

Twitter: https://twitter.com/SETsquaredSRY

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Theresa May's Brexit Speech A summary of the recent speech by the UK PM Theresa May with Linda Bazant Brexit Advisor and consultant. On The Single Market: The prime minister does not want Britain to stay in the single market. Instead of membership of the single...

or more great information visit our Guests website or follow them on Social Media.

Website: http://lindabazant.com

Twitter: @lindabazant

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Our guest is Christian Bjärnram, Partner, EBL Miller Rosenfalck Commercial lawyer

This edition of Business Connections Live will be a valuable insight into how Brexit will affect SMEs and how they can prepare their business.

• Brexit
• Triggering of Article 50
• When is Brexit
• How it potentially affects SMEs
• Contracts
• Trademark
• Tax
• Employees
• When will the UK leave the EU

• How Article 50 is triggered
• When will it have an impact on SMEs
• How will it impact SMEs
• Preparing your SME for Brexit

For more great information visit our Guests website or follow them on Social Media.

Website: http://www.millerrosenfalck.com/

Website: http://www.ebl-law.com/

Twitter: @MillerRosenfalc

LinkedIn: https://www.linkedin.com/company/miller-rosenfalck-llp

Contact Business Connections Live The UK's Leading Online Business Channel: Visit our Website Follow us on Twitter for the latest news Live Shows on Youtube Mondays Mid-day GMT Follow us on our Google+ page Follow us on our Facebook page You can Email the studio here

We are always looking for Industry experts…

According to Harvard Business Review and the University of Lausanne, charismatic leaders are happier, healthier and 68% more effective than their less charismatic counterparts.

"The Charisma Connection was our highest development intervention and 'life changing'. Terri Bailey Director of Performance & Engagement, Virgin Holiday

The Charisma Connection enables you to discover the secret of engagement. It is designed to reconnect you with your own natural charisma so you find it easier to understand and motivate your team resulting in greater engagement, productivity and profitability.

On this edition of Business Connections Live our guest is Sylvia Baldock who specialises in unlocking the hidden potential in individuals and teams. A Personal Presence and Team Dynamics Trainer, Accredited Partner with The Charisma Connection, Professional Speaker, Presentation Skills Trainer, Confidence Coach, Business/Personal Coach/Mentor, International Author, Talent Dynamics Global Partner and Regional Director of The Athena Network.

• Appreciate the benefits gained from developing charisma
• Understand how neuro-science relates to energy, behaviour and charisma
• Understand how you can enhance your own charisma
• Why heart centred connectivity supports a growth culture
• Discover the impact of operating in 'survival' and 'growth' mechanisms
• Experience the impact of energy and how it affects others

• Greater engagement of colleagues and team members
• Better rapport with clients and prospects
• Enhanced leadership skills
• A much more collaborative culture
• How to change 'state' and maintain a positive mindset
• Augmented Charisma

For more great information visit our Guests website or follow them on Social Media.

Website: www.sylviabaldock.com

Twitter: @Sylviabaldock

Facebook: Sylvia Baldock

Charisma Link: The Charisma Connection

Contact Business Connections Live The UK's Leading Online Business Channel: Visit our Website Follow us on Twitter for the latest news Live Shows on Youtube Mondays Mid-day GMT Follow us on our Google+ page Follow us on our Facebook page You can Email the studio here

We are always looking for Industry experts…

With advice from Steve Mills, Jackie Jarvis, Neil Ackroyd, Rupert Honywood, Jeff Downs, Theda Gray, Mark Tillison, Michael Johnson,Deborah Hulme, Andrew Weaver, Vic Williams, Ali Crump, Dr Lynda Shaw, Sylvia Baldock, Victoria Vickery, Ginny Carter, Christian Bjarnram, Ben Chai, Alison Haill, Jim McLaughlin, Nicky Kriel, Linda Bazant, Penny Power OBE, Louise Punter

Watch the full New Year Business Show HERE! With all your favourite Business Connections Live Guests and experts.

Steve Mills – Re-Targeting your Adverts BCL137

Jackie Jarvis – Stress Free Selling BCL 138

Neil Ackroyd – How to Sell Your Business BCL 139

Sylvia Baldock – Unlock the Potential in your Business BCL 140

Rupert Honywood – Lead Generation BCL 141

Jeff Downs – B2B Selling BCL 142

Theda Gray – Overcome Obstacles to Business BCL 143

Mark Tillison – Social Media Opportunities BCL 144

Michael Johnson – Big Brand Lessons for SMEs BCL 145

Deborah Hulme – How Neuroscience can Develop Leadership BCL 146

Andrew Weaver – Start Ups and Perseverance BCL 147

Vic Williams – Brexit Opportunities for Business BCL 148

Ali Crump – Benefits of Driver Safety BCL 149

Dr Lynda Shaw – Influence with the Science of Emotion BCL 150

Victoria Vickery – Why isn't your Marketing Getting Results BCL 151

Ginny Carter – How to Write a Business Book BCL 152

Christian Bjarnram – Triggering of Article 50 BCL 153

, Ben Chai – Ultimate Goal Setting BCL 154

Alison Haill – How to be an Effective Public Speaker BCL 155

Jim McLaughlin – GDPR – Data Protection Regulations in May 2018 BCL 156

Nicky Kriel – Convert Conversations To Customers BCL 157

Linda Bazant – Brexit Due Diligence BCL 158

Penny Power OBE – The Importance of being Digitally Skilled BCL 159

Louise Punter – The Importance of Exporting for SMEs BCL 160

For more great information and advice from all of our expert guests visit our Catch Up page on our website

Website: Business Connections Live Catch Up Page

Website: Workplace Engagement Page

Website: How To Handle The Media Training

Twitter: @BCLBusinessTV

Facebook: Business Connections Live

Contact Business Connections Live The UK's Leading Online Business Channel: Visit our Website Follow us on Twitter for the latest news Live Shows on Youtube Mondays Mid-day GMT Follow us on our Google+ page Follow us on our Facebook page You can Email the studio here

We are always looking for Industry experts…

Steve Hyland and Linda Bazant bring you those vital Business nuggets of advice from some of our expert guests in 2016.

With advice from Paul Ryan, Kate Cook, Debra Charles, Crispin Manners, Denise Quinlan, Mark Walker, Antonio Falco, Greg Cooper, Jason Downes, Steven Altmann-Richer, Sally Hindmarch, Jim McLaughlin, Bronwyn Williamson, Nicky Kriel, Paul Bridgland, Emma Tarring, Anneve Hutchinson, Gabriel Buck, Michael Graham, Julianne Ponan, Rachael Taplin, John Pluck, Louise Punter, Stuart Miller, Dylis Guyan.

Watch the full Show HERE! With all your favorite Business Connections Live Guests From all the team a very Merry Christmas and a Happy New Year.

The Big Christmas Show Guest List 2016.

Paul Ryan – Interpersonal Communications BCL 114

Kate Cook – Corporate Wellness BCL 115

Debra Charles – Social Entrepreneurship BCL 116

Sophie Wilson – The Value of PR BCL 117

Crispin Manners -Communications that Convert to Value BCL 118

Denise Quinlan, & Mark Walker – How to Stand Out from the Crowd BCL119

Antonio Falco – A Fairer Tax System for SMEs BCL 120

Greg Cooper – LinkedIn, Your Direct Link to Business BCL 121

Jason Downes – Entrepreneurial Success BCL 122

Steven Altmann-Richer – EU Referendum BCL 123

Sally Hindmarch – Impact and Influence BCL 124

Jim McLaughlin – Content is King BCL 125

Bronwyn Williamson – SEO for Business BCL 126

Nicky Kriel – Social Media Training BCL 127

Paul Bridgland – Making the Business Connection BCL 128

Emma Tarring & Anneve Hutchinson – How to Launch a Business BCL 129

Gabriel Buck – Export Financing BCL 130

Michael Graham – Perfect sales Pitch BCL 131

Julianne Ponan – Losses to Profit BCL 132

Rachael Taplin – Media For Free BCL 133

John Pluck – Multi Level Marketing BCL 134

Louise Punter, Stuart Miller, Antonio Falco – EU Referendum Debate BCL 135

Dylis Guyan – How To Attract Clients With Ease BCL 136

For more great information visit our Guests website or follow them on Social Media.

Website: Business Connections Live Catch Up Page

Website: Workplace Engagement Page

Website: How To Handle The Media Training

Twitter: @BCLBusinessTV

Facebook: Business Connections Live

Contact Business Connections Live The UK's Leading Online Business Channel: Visit our Website Follow us on Twitter for the latest news Live Shows on Youtube Mondays Mid-day GMT Follow us on our Google+ page Follow us on our Facebook page You can Email the studio here

We are always looking for Industry experts…