Comments for Leapswitch Blog

Comment on How to install Tomcat7 & Oracle Java on Ubuntu 12.04 LTS by Sky Host Pakistan

Sky Host Pakistan — Fri, 26 Sep 2014 07:10:00 +0000

Thanks for the tips, I really needed to know this things before applying for any web hosting offers.

Comment on How to install Tomcat7 & Oracle Java on Ubuntu 12.04 LTS by leapswitch

leapswitch — Thu, 12 Dec 2013 19:13:00 +0000

In reply to armsultan. Hi, Post the contents of /var/log/tomcat7/catalina.out when this happens.

Comment on How to install Tomcat7 & Oracle Java on Ubuntu 12.04 LTS by armsultan

armsultan — Tue, 10 Dec 2013 18:25:00 +0000

I still get ” * Starting Tomcat servlet engine tomcat7 [fail] ”
any ideas how to resolve this>?
thanks!

Comment on How to install Tomcat7 & Oracle Java on Ubuntu 12.04 LTS by 黃裕隆

黃裕隆 — Fri, 23 Aug 2013 08:09:00 +0000

Thanks, It works!!!

Comment on April 2013 Support Statistics by leapswitch

leapswitch — Mon, 03 Jun 2013 14:33:00 +0000

In reply to Ziggy Alfa.

Dear Ziggy,
This ticket response is from WhyNotaVPS which is a budget VPS provider. The server you were on had hardware RAID1 and unfortunately both drives died at the same time. This is an extremely rare case but it happened and affected you.

At WhyNotaVPS prices the previous owner as well as Leapswitch do not find it financially viable to provide RAID as well as separate backups. To overcome such a failure we have converted your node to RAID10 and will try and convert all other nodes to RAID10 so that it allows for greater reliability (upto 2 drive failure) as well as performance.

We have worked out a compensation with affected clients. You can respond to your ticket for the same and someone from billing will work something out with you.

We sincerely apologize for this issue and will continue to improve our services so that this does not happen again.

Leapswitch Team

Comment on April 2013 Support Statistics by Ziggy Alfa

Ziggy Alfa — Mon, 03 Jun 2013 13:32:00 +0000

User support is crucial, I myself am working in an IT support company in Germany.
Unfortunately this is the kind of support I have received from LeapSwitch, that makes me angry:

They run RAIDs without sufficient data protection?

—
Hello,

Sorry to say you that 2 hdds in the server failed at the same time and so we are unable to restore the backup too, We have create a new vps for you where you can restore your backup.

Regards,
Technical Support Engineer
WhyNotaVPS.com

—

Comment on LaceHost becomes Leapswitch – Today by LaceHost becomes Leapswitch – Today | Web Hosting News Blog … | Webhost Reviewer.com

Sun, 18 Nov 2012 10:03:42 +0000

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