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<title>Abbe Meehan - TechNation</title>
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<title>They’re all your customers?</title>
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<dc:creator><![CDATA[Abbe Meehan]]></dc:creator>
<pubDate>Wed, 02 Mar 2016 14:00:10 +0000</pubDate>
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<description><![CDATA[<p>I was out to dinner with a friend the other night and she was so frustrated with one of her employees. She works in the legal department of a large radiology company. She asked a member of her staff to contact an attorney who was requesting some medical records. The staff member said, “She (the attorney) is such a pain. Do I really have to call her? I’ll just send her an email.” “No, you need to call her,” my friend said. “We need to get in touch with her right away; track her down.” “She’s so difficult,” he said.</p>
<p>The post <a href="https://1technation.com/theyre-all-your-customers/">They’re all your customers?</a> first appeared on <a href="https://1technation.com">TechNation</a>.</p>]]></description>
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<title>You can ring my bell!</title>
<link>https://1technation.com/can-ring-bell/?utm_source=rss&utm_medium=rss&utm_campaign=can-ring-bell</link>
<comments>https://1technation.com/can-ring-bell/#respond</comments>
<dc:creator><![CDATA[Abbe Meehan]]></dc:creator>
<pubDate>Wed, 24 Feb 2016 14:11:59 +0000</pubDate>
<category><![CDATA[Abbe Meehan]]></category>
<category><![CDATA[Blog]]></category>
<guid isPermaLink="false">https://technationmagazine.nfbgp4gs-liquidwebsites.com/?p=18811</guid>
<description><![CDATA[<p>The world of HTM so much has changed over the past 10-20 years. The advancement in technology is staggering. But it’s not just in HTM. Think about the banking industry. In today’s world of ATMs, online banking, auto bill pay, direct deposits, mobile deposits, etc., I very rarely have to go in to the bank anymore. But I did the other day. And I really got the feeling they were very happy to see me!</p>
<p>The post <a href="https://1technation.com/can-ring-bell/">You can ring my bell!</a> first appeared on <a href="https://1technation.com">TechNation</a>.</p>]]></description>
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<title>Do you recognize yourself in either one of these customer service providers?</title>
<link>https://1technation.com/recognize-either-one-customer-service-providers/?utm_source=rss&utm_medium=rss&utm_campaign=recognize-either-one-customer-service-providers</link>
<comments>https://1technation.com/recognize-either-one-customer-service-providers/#respond</comments>
<dc:creator><![CDATA[Abbe Meehan]]></dc:creator>
<pubDate>Wed, 17 Feb 2016 14:00:30 +0000</pubDate>
<category><![CDATA[Abbe Meehan]]></category>
<category><![CDATA[Blog]]></category>
<guid isPermaLink="false">https://technationmagazine.nfbgp4gs-liquidwebsites.com/?p=18808</guid>
<description><![CDATA[<p>Last week I lost a dear cousin. My other cousins and I were trying to figure out what we could do to help the grieving family. There were 5 of us. Coming from an old school Italian family, there were those who wanted to send the big flower spray to the wake, others thought that was a waste. I suggested a compromise, “Let’s send something beautiful to the wake, but also, let’s send some food to the house so while they are making the arrangements, there would be something to nourish them without having to think about it.” Agreed, and, “Abbe, can you take care of it for us?” So off I went to make the arrangements.</p>
<p>The post <a href="https://1technation.com/recognize-either-one-customer-service-providers/">Do you recognize yourself in either one of these customer service providers?</a> first appeared on <a href="https://1technation.com">TechNation</a>.</p>]]></description>
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<title>Who’s this new boss?</title>
<link>https://1technation.com/whos-new-boss/?utm_source=rss&utm_medium=rss&utm_campaign=whos-new-boss</link>
<comments>https://1technation.com/whos-new-boss/#respond</comments>
<dc:creator><![CDATA[Abbe Meehan]]></dc:creator>
<pubDate>Wed, 10 Feb 2016 14:00:05 +0000</pubDate>
<category><![CDATA[Abbe Meehan]]></category>
<category><![CDATA[Blog]]></category>
<guid isPermaLink="false">https://technationmagazine.nfbgp4gs-liquidwebsites.com/?p=18805</guid>
<description><![CDATA[<p>It’s not uncommon in the clinical engineering world to have a department member promoted to a managerial position. That can present a whole set of unique problems when your buddy is now your boss. Alternatively, someone can be brought in from the outside and then we may experience the feeling of, “Who does this guy think he is. He doesn’t know anything about our department or how we do things here.” No matter how the new boss got there, the important thing to remember is that the team has now changed.</p>
<p>The post <a href="https://1technation.com/whos-new-boss/">Who’s this new boss?</a> first appeared on <a href="https://1technation.com">TechNation</a>.</p>]]></description>
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<title>Are you the one making yourself crazy?</title>
<link>https://1technation.com/are-you-the-one-making-yourself-crazy/?utm_source=rss&utm_medium=rss&utm_campaign=are-you-the-one-making-yourself-crazy</link>
<comments>https://1technation.com/are-you-the-one-making-yourself-crazy/#respond</comments>
<dc:creator><![CDATA[Abbe Meehan]]></dc:creator>
<pubDate>Wed, 03 Feb 2016 14:00:47 +0000</pubDate>
<category><![CDATA[Abbe Meehan]]></category>
<category><![CDATA[Blog]]></category>
<guid isPermaLink="false">https://technationmagazine.nfbgp4gs-liquidwebsites.com/?p=18498</guid>
<description><![CDATA[<p>Dealing with customers or coworkers that we service can be very challenging. You meet all kinds; whiners, complainers, negative Nancys, know-it-alls, aggressive people, etc. As service providers it can be very hard to keep that smile on your face and not fall into giving it right back to them.</p>
<p>The post <a href="https://1technation.com/are-you-the-one-making-yourself-crazy/">Are you the one making yourself crazy?</a> first appeared on <a href="https://1technation.com">TechNation</a>.</p>]]></description>
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<title>What do you expect?</title>
<link>https://1technation.com/what-do-you-expect-2/?utm_source=rss&utm_medium=rss&utm_campaign=what-do-you-expect-2</link>
<comments>https://1technation.com/what-do-you-expect-2/#respond</comments>
<dc:creator><![CDATA[Abbe Meehan]]></dc:creator>
<pubDate>Wed, 27 Jan 2016 14:00:43 +0000</pubDate>
<category><![CDATA[Abbe Meehan]]></category>
<category><![CDATA[Blog]]></category>
<guid isPermaLink="false">https://technationmagazine.nfbgp4gs-liquidwebsites.com/?p=18493</guid>
<description><![CDATA[<p>Do you know what you expect from your staff? Can you put it into words that are clear and measurable? If you can’t, you are probably not getting the results that you want.</p>
<p>The post <a href="https://1technation.com/what-do-you-expect-2/">What do you expect?</a> first appeared on <a href="https://1technation.com">TechNation</a>.</p>]]></description>
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<title>Do you recognize yourself in either one of these customer service providers?</title>
<link>https://1technation.com/do-you-recognize-yourself-in-either-one-of-these-customer-service-providers/?utm_source=rss&utm_medium=rss&utm_campaign=do-you-recognize-yourself-in-either-one-of-these-customer-service-providers</link>
<comments>https://1technation.com/do-you-recognize-yourself-in-either-one-of-these-customer-service-providers/#respond</comments>
<dc:creator><![CDATA[Abbe Meehan]]></dc:creator>
<pubDate>Wed, 20 Jan 2016 14:00:30 +0000</pubDate>
<category><![CDATA[Abbe Meehan]]></category>
<category><![CDATA[Blog]]></category>
<guid isPermaLink="false">https://technationmagazine.nfbgp4gs-liquidwebsites.com/?p=18490</guid>
<description><![CDATA[<p>Last week I lost a dear cousin. My other cousins and I were trying to figure out what we could do to help the grieving family. There were 5 of us. Coming from an old school Italian family, there were those who wanted to send the big flower spray to the wake, others thought that was a waste.</p>
<p>The post <a href="https://1technation.com/do-you-recognize-yourself-in-either-one-of-these-customer-service-providers/">Do you recognize yourself in either one of these customer service providers?</a> first appeared on <a href="https://1technation.com">TechNation</a>.</p>]]></description>
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<slash:comments>0</slash:comments>
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<title>What kind of hitter are you?</title>
<link>https://1technation.com/what-kind-of-hitter-are-you/?utm_source=rss&utm_medium=rss&utm_campaign=what-kind-of-hitter-are-you</link>
<comments>https://1technation.com/what-kind-of-hitter-are-you/#respond</comments>
<dc:creator><![CDATA[Abbe Meehan]]></dc:creator>
<pubDate>Wed, 13 Jan 2016 15:49:38 +0000</pubDate>
<category><![CDATA[Abbe Meehan]]></category>
<category><![CDATA[Blog]]></category>
<guid isPermaLink="false">https://technationmagazine.nfbgp4gs-liquidwebsites.com/?p=18487</guid>
<description><![CDATA[<p>[quote]“I alone cannot change the world, but I can cast a stone across the water to create many ripples.” —Mother Teresa[/quote] Sometimes it can be very frustrating when we have all these great ideas and it seems like no one is paying attention. We want to have this giant impact on our organization; we want [...]</p>
<p>The post <a href="https://1technation.com/what-kind-of-hitter-are-you/">What kind of hitter are you?</a> first appeared on <a href="https://1technation.com">TechNation</a>.</p>]]></description>
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<title>I’ve got the proof right here in this email!</title>
<link>https://1technation.com/ive-got-the-proof-right-here-in-this-email/?utm_source=rss&utm_medium=rss&utm_campaign=ive-got-the-proof-right-here-in-this-email</link>
<comments>https://1technation.com/ive-got-the-proof-right-here-in-this-email/#respond</comments>
<dc:creator><![CDATA[Abbe Meehan]]></dc:creator>
<pubDate>Wed, 23 Dec 2015 14:00:37 +0000</pubDate>
<category><![CDATA[Abbe Meehan]]></category>
<category><![CDATA[Blog]]></category>
<guid isPermaLink="false">https://technationmagazine.nfbgp4gs-liquidwebsites.com/?p=18222</guid>
<description><![CDATA[<p>How many people like to be proved wrong? I’m guessing you don’t. Nobody does. Yet so many times we can’t resist the urge to prove we were right by proving someone else wrong. When I have a difference of opinion with someone, I hate when they are so absolute about something. No, you never sent [...]</p>
<p>The post <a href="https://1technation.com/ive-got-the-proof-right-here-in-this-email/">I’ve got the proof right here in this email!</a> first appeared on <a href="https://1technation.com">TechNation</a>.</p>]]></description>
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<slash:comments>0</slash:comments>
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<item>
<title>Do you judge a book by its cover?</title>
<link>https://1technation.com/do-you-judge-a-book-by-its-cover/?utm_source=rss&utm_medium=rss&utm_campaign=do-you-judge-a-book-by-its-cover</link>
<comments>https://1technation.com/do-you-judge-a-book-by-its-cover/#respond</comments>
<dc:creator><![CDATA[Abbe Meehan]]></dc:creator>
<pubDate>Wed, 16 Dec 2015 14:00:39 +0000</pubDate>
<category><![CDATA[Abbe Meehan]]></category>
<category><![CDATA[Blog]]></category>
<guid isPermaLink="false">https://technationmagazine.nfbgp4gs-liquidwebsites.com/?p=18219</guid>
<description><![CDATA[<p>I was discussing the trials and tribulations of interviewing with a group of managers. They were sharing stories of their best and worst experiences. One manager said there was one time when he needed to push an interview back for a few minutes because he had to make an urgent phone call. He introduced himself [...]</p>
<p>The post <a href="https://1technation.com/do-you-judge-a-book-by-its-cover/">Do you judge a book by its cover?</a> first appeared on <a href="https://1technation.com">TechNation</a>.</p>]]></description>
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