We feel so lucky to have found these guys after being massively let down by our previous local installers/ engineers. Despite living at the other end of the country to us, they have visited us on site to service our boiler and repair a fault, charging us a discounted rate as we were flexible with our dates and fitted in with their other visits in our area .
They have been so supportive recently with an ongoing fault with our boiler and maintained ongoing advice over the telephone at no cost to us ! They are so knowledgeable about the HDG boilers and immediately instilled a sense of confidence in their work, they are professional and are really nice guys.
We would not hesitate to recommend their company and only wish we had found them earlier. They have restored our faith in human beings after the problems with our previous engineers . First class customer service.
Thank you Sam and Adrien.
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Did a good job of replacing the water jacket in our compact 150 and were knowledgeable on the system requirements
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Adrien and Sam are providing an excellent service package for our HDG Compact 200, initially with Euroheat and now independently. From advice and diagnosis by telephone to on site repairs and servicing, their expertise has been vital in keeping the system running for the past four years.
]]>We service biomass boilers nationwide and by enquiring well in advance of your required service date, we can schedule you into one of our regular visits to your area and offer you a discounted price.
We had a problem with our biomass boiler overnight and Adrian has been on the phone first thing working with me to identify the fault and help resolve it. First class customer service. Very impressed.
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Excellent after care service – personal attention and assistance to resolve a problem with pellet ignition on the boiler- telephone call to the company for assistance resulted in being talked through what to do in a calm and patient manner to resolve the issue without the need for a visit from the engineer. Helpful, attentive and vey professional.
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Wood LogsWhat every day folk call firewood, produced from felled trees it is the simplest form of biomass.
The logs are best split whilst “green” and left to season until a moisture content of less than 20% is achieved before burning.
Wood ChipsWood chips are small pieces of logs or wood waste. These are formed by passing through a chipping machine, which turns them into 30mm pieces, also known as G30.
The wood should be well seasoned, with a moisture content lower than 30% before being chipped.
Wood PelletsTypically 6mm in diameter processed from wood chip and sawdust.
Pellets are extremely dense and can be produced with a low moisture content (below 10%) that allows them to be burned with a very high combustion efficiency.
Pellets that are ENplus A1 certified and BSL accredited meet the criteria for Renewable Heat Incentive (RHI) approval.
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Advanced Biomass Boiler Servicing
Advanced Biomass Limited provide biomass boiler servicing and maintenance across the UK and Ireland.
As the UK’s specialist HDG biomass boiler service and maintenance team, we pride ourselves on delivering an exemplary level of service through our extensive knowledge and training with the full range of HDG biomass boilers.
We pride ourselves on our troubleshooting abilities, which comes from many years of experience, so if you have a biomass boiler that you feel is not delivering the best heat output, give us a call on 01568 250003, we are here to help.
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