From the Happiness team at Automattic
Customer
experience,
from the inside
Opinionated notes on CX and support from the people behind WordPress.com, WooCommerce, Jetpack, and Tumblr — written in public, while we do the work.
Customer
experience,
from the inside
Opinionated notes on CX and support from the people behind WordPress.com, WooCommerce, Jetpack, and Tumblr — written in public, while we do the work.
Topics
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Latest
Meet Shohan: A day in the life of a Happiness Engineer
Shohan is a Happiness Engineer at Automattic, and in this video he explains what the job really looks like day to day. He spends most of his time with WooCommerce merchants, fixing…
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Ed Thomas on fixing bugs, learning AI, and never getting bored
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The greatest job title I’ll ever have
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Creating space to flourish: Job on leading Woo Happiness
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There’s room for you here: Adrian Gomez on leadership and belonging
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Why I lead Happiness Engineers at Automattic
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Meet Maria: Leading Libra Woo Happiness Engineers
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More than a job, a career: Andrea Badgley on operations leadership
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24 hours a day: Ramona’s day on the Customer Growth Team
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Happiness team meetups: Where work from anywhere meets the world
Happiness Everywhere