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Zapbuild

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Zapbuild

Zapbuild is a pioneer in providing digital enablement solutions and services. We believe in enhancing speed-to-delivery through innovative methodologies and development mechanisms.

We work with businesses (large, medium, small and start-ups) in enabling their journey through the digital world. Since our inception in 2007, we have worked closely with enterprises, businesses, entrepreneurs, start-ups and individual innovators all across the globe powering their digital journey. Our digital solutions and services enabled them in giving shape to their ideas, scaling up their businesses and gaining an advantageous position in the digital economy. 

While working with Zapbuild, you can count on us as a trusted partner in navigating emerging opportunities in the new economy and utilizing digital technologies for business growth. Our digital design, application development, and web solutions, have left a mark on a widespread clientele across industries and continents. 

Our highly talented and eclectic mix of experienced technology nerds, creative non-conformists, and deep-functional experts come together to build unique and innovative solutions customized to your individual requirements.

Till date, we have proudly served more than 430 highly satisfied clients from 21 countries across a wide range of digital solutions and services that include a mix of:

* Digital Solutions

- Digital Design

- Web and Mobile Applications

- Mobile Commerce & E-Commerce

- Digital Marketplaces

- Digital Marketing

- SAAS (Software as a Service)

- Video Streaming

- Internet of Things (IoT)

- MVP (Minimal Viable Product)

- Chatbots

- Business Directory

- Community & Social Networking

* Enterprise Solutions

- Accounting & Billing Solutions

- Business & Workflow Automation

- Learning Management Systems

- Inventory Management Solutions

- Customer Relationship Management (CRM)

- Human Resource Management (HRM)

* Industry-Specific Solutions

- Healthcare

- Hospitality

- Health and Wellness

- Logistics & Freight

- Real Estate

- Construction

- Retail

- On-Demand Services

- Sports

- Education

- Fashion & Jewelry

- Entertainment

- Lending

- Food & Beverages

- Insurance

- Media and Advertising

- Tours & Travel

- Legal

- Fintech

- Nonprofit

- Consumer Products

With our deep domain knowledge, widespread industry experience and well-honed strengths in digital technologies, bespoke software development, and data research and analysis, we enable new revenue-generating opportunities for our customers.

It’s our constant endeavor to provide affordable solutions while continuously focusing on developing an awesome end-customer experience. We believe in building life-long client relationships by providing end-to-end transparency during development, unparalleled customer service and post go-live support and services.


Category: Software Developers
: Address * 1400 Preston Rd. Suite #420
: Texas City
: Texas
: United States
: https://zapbuild.com
: software outsourcing company, custom software development company, outsourcing software development company, software application development company, offshore web development, web design company, custom web design company, seo web service, internet marketing services
: Zapbuild is a leading Indian multinational provider of outsourcing, offshore software development, web & mobile app development, SEO and internet marketing services.
          

Smarties 2019 Trophy Duplicate Order Form

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Orders must be received no later than Friday, October 26, 2018. After October 26, cost for ordering additional trophies will be billed at a premium. Please allow up to 6 weeks for production.

Please select the campaign name below. A fee of $650 per trophy includes all production costs, but not customs and shipping, recipient is responsible for paying all shipping and customs.

Disclaimer: Only requests for duplicate trophies previously awarded will be accepted. Details will be checked against the winners’ list and confirmed.

Price: 
$650.00

          

Is an AI ChatBot A Good Fit for Your Business?

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How does your business interact with customers? Do you still use a phone-only helpline? Are you flooded with emails? How many employees are dedicated to answering those calls and emails? If you don’t employ enough staff for the task, you could wind up with some seriously frustrated customers. That is one of the many reasons […]
          

Wayfair, you’ve got just what I need. Not to mention what I don’t need.

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A few years back, when I was reno-ing my condo, I pretty much haunted Wayfair, and ended up getting a mirror, a mirrored medicine cabinet, and any number of bathroom and kitchen thingies. A few months ago, I had a kitchen shelf collapse and ended up losing three of my favorite bowls. I wasn’t able to exactly replicate them – which was too bad, because I really liked all these bowls – but I was able to find replacements on Wayfair.

Really, they do have pretty much just what you need.

Why, just now, I was looking for a pillow for one of my LR chairs, and found myself grazing.

There is one problem with Wayfair, and that there are too damned many things to choose from out there. I mean, I did try to limit my pillow search to blue or orange lumbar, and there were still 200 pages x 48 items per page serve up to me.

Did I really want to look at 9,600 pillows? Especially when I wanted a lumbar pillow that was shorter than the standard size (and sorting by size wasn’t one of the options). Fortunately, I was able to find something that fit my bill on page 11. Unfortunately, I had to buy two, so if anyone wants a blue and white patterned 16.5” long lumbar pillow, just let me know.

Anyway, I do like Wayfair, even though it can be overwhelming. (9,000 blue and/or orange lumbar pillows to choose from?????)

While I was virtually traipsing around Wayfair, what I did not get was a phone call from Wayfair.  But that has been known to happen.

On Halloween night, the comedy writer Ariel Dumas received a hair-raising phone call. Dumas had been browsing Wayfair online when her phone rang with an unfamiliar number. It was a Massachusetts area code, so she picked it up, on the longshot chance it might be Senator Elizabeth Warren, who often calls her supporters at random.

Nope.

“It was a Wayfair employee saying they noticed I was browsing their website,” she later told her 56,000 followers, in a tweet that quickly took off online. “[S]o happy creepy Halloween I guess.” (Source: Boston Globe)

Well, I probably wouldn’t have picked up the call to begin with – even if it might have been Elizabeth Warren giving me a holler. Too many spam calls already coming from the 617 area code, many using the first three digits of my phone number as well. Since Wayfair HQ is about a 10 minute walk from where I live, they may well have presented a familiar number to me. Still, I’m pretty much at the point where unless the number’s in my contact list, I’m not picking it up.

If it’s important, they can leave a voice mail. (Even if it’s not, they can leave a voice mail. And I get plenty of voice mails in Chinese. So I definitely know which calls to block.)

As it happened, I didn’t get a call from Wayfair offering help with my pillow purchase.

Wayfair spokeswoman Susan Frechette said the company recently introduced a new customer service team that monitors shoppers’ online browsing habits and then steps in to offer assistance as a way to close a sale.

“To best serve our customers and help them find what they are looking for, Wayfair has a team of specialists that follows up by phone with customers who have already made a purchase,” Frechette wrote via e-mail. That team “follows up on previous orders and past site activity that indicates strong interest in a particular product category.”

Maybe the size of the purchase was too low-end to merit a call. Which makes me just as happy. I’ll have to be on the lookout when I start looking for a rug for my den that’s not as cheeseball as the flokati that’s in there now.

Frechette said the calls were not based on real-time browsing and noted that customers get an e-mail from Wayfair offering assistance before anyone places a call.

This didn’t seem to be the experience that Ariel Dumas reported. But she is, after all, a comedian, and it’s certainly a lot funnier (peculiar, not haha) getting a weirdo call based on your real-time browsing than it is getting a weirdo call that’s part of a multi-channel support chain (email, phone).

Of course the process outlined by Frechette doesn’t say that they don’t follow an e-mail up with an unsolicited call. And Dumas may well have gotten (and ignored) an email, as she may not have been checking email while she was absorbed by her meander through the virtual (and virtually unlimited) aisles of Wayfair.

Meanwhile, a suggestion for Wayfair: why not have pop up a chat – human or chatbot – asking if someone looking around would like to chat virtually or on phone? Wouldn’t that make more sense?

Anyway, Dumas got a lot comments on her tweet, one from “a former Wayfair employee [who] said that the practice ‘happens a lot’.”

“Many customers find this helpful especially when shopping categories that include mattresses, flooring, plumbing, upholstery and other high consideration products where specialized expertise is particularly helpful,” [Wayfair spokeswoman Susan Frechette] wrote.

I guess a lumbar pillow isn’t one of them thar “high consideration products”, even though Wayfair offers 9,600 of them. Which takes an awful lot of consideration on the shopper’s part. Just sayin’.

And, of course, now Wayfair knows just which lumbar pillows I was considering, even if I didn’t buy them. Just what are they going to do with that?

Even if I don’t get a phone call, should I now look forward to Wayfair pillow ads popping up for the next month or so. And then there’s Amazon, because while I was roaming around Wayfair, Amazon popped up with a suggested purchase of a couple of lumbar pillows that looked identical, but were a different brand and size than the ones I wanted. But which were half the price.

Spies sure are everywhere.

My bottom line is that I’m mostly in agreement with the jingle “Wayfair, you’ve got just what I need.” But if you’re thinking about calling me up at any point, well, include me out.




          

Elevate Your Enterprise's Chatbot Capabilities To Reach Greater Efficiencies

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Conversational AI is maturing, allowing enterprises to elevate their chatbots to way beyond the simple tasks they might have been initially deployed for.
          

Azure Chat Bot Architects/Engineers

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Azure Chat Bot Architects/Engineers - Allentown PA Location: Allentown, PA Duration: 5 to 7 months Skillset:
  • Chatbot development using Azure Bot Framework
  • Expertise in chat bots using NLP and Microsoft BOT framework, QNA Maker and deploying in Azure PaaS.
  • Proficiency in creating Machine learning models using azure machine learning studio.
  • Experience in automation of products, configuration and automated deployment using PowerShell.
  • Experience in Master bot (Virtual Assistant)
  • Developing Chat Bots using C#., NET and Azure BOT framework and REST APIs
  • Creating conversational flows for NLU Agents.
  • Develop PowerShell scripts for Azure Resource manager to create platform for the BOTs. Technologies required:
    • Azure Bot Framework
    • Powershell
    • Azure PaaS
    • C#
    • .Net
    • REST APIs
    • Azure
    • Machine learning - provided by Dice
          

Azure Chat Bot Architects/Engineers

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Title: Azure Chat Bot Architect/EngineerLocation: Allentown, PAType: Contract Skillset:
  • Chatbot development using Azure Bot Framework
  • Expertise in chat bots using NLP and Microsoft BOT framework, QNA Maker and deploying in Azure PaaS.
  • Proficiency in creating Machine learning models using azure machine learning studio.
  • Experience in automation of products, configuration and automated deployment using PowerShell.
  • Experience in Master bot (Virtual Assistant)
  • Developing Chat Bots using C#., NET and Azure BOT framework and REST APIs
  • Creating conversational flows for NLU Agents.
  • Develop PowerShell scripts for Azure Resource manager to create platform for the BOTs.Technologies required:
    • Azure Bot Framework
    • Powershell
    • Azure PaaS
    • C#
    • .Net
    • REST APIs
    • Azure
    • Machine learningMax TrujilloTechnical RecruiterAscent720-573-5273 **If this is not a fit for you or you are not interested, Ascent Services Group offers an excellent Referral Bonus! We look forward to hearing from you! About Ascent: The Ascent Services Group (ASG) is a nationally recognized technology staffing and consulting firm whose fundamental business is providing staffing services to Small, Medium, and Large Enterprise clients in our core market verticals: Financial Services, Healthcare, Technology and Life Sciences. As consultants for ASG, you will have access to many of the top clients within the industries we serve. Our goal is to deliver innovative talent through proven best practices and effective resource optimization. Become one of ASG s candidates and experience the difference! - provided by Dice
          

Microsoft's AI Research Draws Controversy Over Possible Disinformation Use

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Microsoft's AI could enable its popular chatbot to comment on news, but critics see a tool for spreading disinformation
          

Kiwis more accepting of chatbots and digital humans

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Chatbots and digital employees are now an established part of communication between New Zealand businesses and customers.
          

Deep Learning and NLP A-Z How to create a ChatBot

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Deep Learning and NLP A-Z How to create a ChatBot

Category: Tutorial

Read more
          

Chatbot Crypto Wallet (Matrix,Telegram,Discord <-> EOSIO blockchain)

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Hello people, I am a product manager seeking the below; Update MauniumBot (https://riot.im/app/#/room/#maulabbot:maunium.net) or other suitable Matrix network bot framework with below capabilities; 1)... (Budget: $30 - $250 USD, Jobs: Golang, Javascript, Python)
          

Sensely uses AI and chatbots to answer patients' health insurance questions

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The company raised a $15M round of funding earlier this week

(Note: Vator will be holding its latest healthcare salon, called The Future of Health Insurance, on Nov. 14. Get tickets here!) People, frankly, don't understand health insurance. A survey conducted by PolicyGenius last year found that the majority of people don't understand the terms "deductible," "coinsurance," "co-pay," or "out-of-pocket maximum." Only four percent could define all four terms. Basically, people need help ... [Read more]

          

Oracle to host Think Big: Digital Logistics Event

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On Tuesday 12th November 2019, Oracle is running an event for Logistics, Supply Chain, Business Transformation & Improvement and Operational leaders across all industries and sectors.

The objective is bring together this group from a breadth of industries to share views, take on challenges, and learn from a great line up of speakers including an economist, entrepreneur, thought leader and technologist - to learn how companies are using technology to respond to the need for change.

The event will provide insight into the current economic environment, the direction of logistics & supply chain management and of how disruptive technologies such as IoT, Blockchain, Chatbots, AR & AI are enabling companies and markets to make a difference.

Those facing challenges with domestic and/or international logistics; managing orders, inventory, or fulfilment; are in expanding markets with increasing customer demands and competition; and, given the challenging economic and trading environment, will be attending to engage and learn how technology can drive change.
Key themes explored at this event will be around technology and why new technologies may not be taking hold? How can logistics become a driving force for change? Why are many businesses still stifled by a disconnect between sales, customer services, operations, finance and logistics? 

Technology is often called an ‘enabler’ but what if it is the ‘answer’?

To quote the World Bank “there are three driving forces in global logistics: Economics, Technology and Policies”

Click here to register and to find out more about the agenda and speakers. 


          

BotBoys bouwt op Zig

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Zig, Nederlands aanbieder van een softwareplatform voor vastgoedorganisaties, heeft per 1 november de activiteiten en medewerkers van BotBoys overgenomen. Laatstgenoemde start-up is gespecialiseerd in het bouwen van chatbots.
          

TRA Engages the Public in Improving UAE Government Official Portal

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The Telecommunications Regulatory Authority (TRA) has launched a campaign to engage the public in improving the overall performance of the Government official portal (u.ae), by providing their feedback on areas of improvement in the website in terms of design, technical features, ease of access to the needed content, search engine efficiency, and other features that contribute to the website’s efficiency. This is in line with the UAE policies in smart transformation, and public engagement in the development of policies and services.

The campaign aims to reflect the principles of e-participation and partnership between the government and the public in the development of services and policies, which leads to easy access to the needed information, meeting the needs of people of determination and improvement areas in this regards. The campaign also aims to identifying the trending website technologies preferred by customers, and correcting any errors that may exist, whether in relation to accuracy of information, language and others. TRA has allocated rewards to outstanding contributors who submit valuable comments in this regards.

Commenting on this campaign, H.E. Hamad Obaid Al Mansoori, TRA Director General, said: “A few months ago, we launched the new UAE government domain “U.ae”, making it the simplest government domain to memorise, and the only single letter (U) domain name in the world. The meanings of this letter (U) reflects the focus on people by the government in its various projects, programs and future plans, inspired by the directives of our wise leadership to adopt a culture of innovation and creativity as a way to confirm our country’s leadership and society’s happiness. Focusing on people does not come only in shape but also in content. After developing the website’s form, we had to make it unique in content to meet the customers’ aspirations. Therefore, we launched this campaign, through which we aim to be closer to customers, reflecting the open-door policy, emphasizing that the portal exists to serve all members of society, as a reflection of their aspirations and desires, and a mean to achieve their happiness and satisfaction."

The campaign, which runs until the end of December, targets customers, government entities and private sector. The campaign uses many channels to reach the target groups. The channels include ChatBot, social media, E-mail, E-newsletters, Press Releases, and Sharik.ae.

The “u.ae” is the online presence of the UAE Government and contains massive information that is of interest to those looking for government services, policies, decisions and projects, as well as links to smart/electronic government services. It is considered the main source of information about the government, its initiatives and projects. The number of portal users in the first nine months of 2019 is 5,756,982 visitors, the number of site visits reached 9,418,367 visits, while the number of page views reached 15,527,799 views.

TRA rebuilt the portal in April 2017 in accordance with the latest standards. It implemented updates to cope with global developments and local needs. The portal team has conducted many user experience tests to monitor their needs and incorporate them into the business requirements of the new version in areas such as content, design, accessibility to information and services to different segments of society, especially people of determination.

The UAE Government official portal “u.ae” consists of four main sections: Information and services, about the UAE, Your voice, and Media. The Information and services section covers many topics such as jobs, investment, tourism, infrastructure and visas, in addition to a full list of government services. The second section covers the UAE history in various eras, in addition to the UAE plans and strategies for future foresight and comprehensive development. This section also covers the UAE efforts in achieving the UN Sustainable Development Goals. In the e-participation section “You voice”, many channels are available for communication with the UAE Government, including consultations, ChatBot, and others.

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How Chatbots Reduce the Costs of Customer Services

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Chatbots have the capability of understanding the customer while having a conversation with them. That means the more the customer chat with the chatbot the more it learns from each conversation. The data gathered can route customers more effectively to the most suitable representative.
          

Optimiza la atención a clientes de tu pyme por medio de IA

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Rodrigo García Salla es director de Wavy México, una desarrolladora de tecnologías que facilita la comunicación de los consumidores con empresas que les proporcionan productos o servicios, esto a través de plataformas de uso masivo como WhatsApp, Telegram, Facebook o Skype.

Wavy ha escogido la aplicación WhatsApp Business para vender desde allí a las empresas de distintos giros y tamaños, soluciones basadas en inteligencia artificial (AI) que les ayuden a resolver problemas, ofrecer recomendaciones, enviar avisos o en agilizar procesos de atención al cliente, funciones conocidas como “chatbots”.

Wavy compite por un nicho, que según estimaciones de Grand View Research, generará un mercado conservador de 1,250 millones de dólares en 2025 en todo el mundo; para entonces, más del 80% de las empresas usarán algún tipo de chatbot.

La firma es proveedor de Totalplay, Avon y Sin Delantal en México. Su misión es afianzar la relación consumidor-empresa, con base en desarrollos de AI que entiendan de este tipo de interacciones y las mejoren para futuras experiencias entre ambas partes. Para ello tiene el diagnóstico de que 58% de la generación millennial tiene una familiarización con los chatbots y que 70% de ellos ya ha tenido una experiencia positiva con esas aplicaciones. En específico de los mexicanos, dice que 93% de los 82.7 millones de internautas que había al iniciar 2019 ya usan o conocen de WhatsApp.

Para Wavy, como sus potenciales empresas clientes, la ventaja de utilizar chatbots desde aplicaciones como WhatsApp ahorra tiempo, inversiones y aprendizaje para el usuario final, dado que éste ya es un conocedor de esta aplicación, porque diariamente la usa por un acumulado de tres horas; de ahí que los chatbots son una herramienta “más amigable” para la comunicación de las empresas con sus clientes y para éstos, un contacto “más familiar o normal” para con su proveedor de productos o servicios.

—Dice que 93% de los mexicanos con Internet usan o conocen WhatsApp. ¿Cómo permear en una empresa que ese elevado número es una oportunidad de negocio y no que, por ejemplo, WhatsApp es una mera aplicación de entretenimiento?

—En principio, las empresas no deben pensar en lo que está pasando hoy, ni en un tema de aquí a dos o tres meses. Unos datos: en tres años, 70% de los trabajadores harán interacción con chatbots y sabemos que 86% de las personas cambiaría a la competencia, si tiene más agilidad en el trato y la experiencia de post-atención. En eso radica cómo podemos ayudar, en lo que a nosotros toca, a las empresas a retener esos clientes desde la calidad de la experiencia. De pronto, mucho de lo que ahora consumimos, en la relación de la atención, se hará con inteligencia artificial; aquí con un bot. Quien se arriesgue a errar tendrá mejor oportunidad con las aplicaciones de inteligencia artificial. Si las empresas no comprenden eso, estarán pensando para atrás.

—En una oración muy sencilla, ¿cómo explicaría lo que hace Wavy con WhatsApp Business?

—Primero, que WhatsApp deja de ser un canal de comunicación del usuario sólo para familiares y amigos, para ser un canal de interacción con las empresas; que a diferencia de otros canales por los que se puede llegar a enviar spam, aquí se puede cambiar la experiencia de la persona con una tecnología que aprende cada día de sus problemas y trata de solucionarlos cada vez mejor.

Que una empresa puede tener aquí un canal 24 horas-siete días donde el consumidor puede hacer preguntas, pedir facturas; agendar citas, solicitar productos y muchas otras posibilidades sin diferenciación alguna, dado que la tecnología no diferencia a favor o en contra de uno y otro usuario. Todo eso permite dar una respuesta más rápida a la necesidad del cliente y a la larga, mejorar la experiencia que hará retenerlo.

—Los chatbots, como estos que Wavy desarrolla sobre WhatsApp, ¿pueden dejar sin negocio a los contact centers?

—Pienso que no necesariamente. Es una ventaja que permite caminar juntos; a ellos apoyarse en los bots. Porque al bot le lleva tiempo aprender todo; no se instala y se despiden personas. En un centro así, el bot también puede facilitar el trabajo y cuando el bot no define que es mejor trasladar al usuario con una persona física para ver cuál es su dolor se mejora todavía más la experiencia. Pensamos que sí, que en los próximos años el número de personas físicas (en los contact centers) será menor, pero esas empresas no van a morir, más bien tendrán que redefinirse.

—Totalplay y Avon son, de menos, empresas de alcance nacional, ¿pero qué hace Wavy con las microempresas?

—Estas no son las únicas marcas de entre las grandes empresas que atendemos; y si de las Pymes tampoco decimos, es por tema de confidencialidad con esos clientes. Wavy y WhatsApp Business van para todo tipo de compañía. Si es una empresa pequeña, podría comenzar con un producto de algunas funcionalidades esenciales, muy accesibles y poder ir escalando su grado de inteligencia artificial en el tiempo, haciendo así una diferenciación de su plataforma.

—¿Crear, por ejemplo, un chatbot es caro y lo es más para una Pyme que no tiene el brazo financiero de Totalplay o Avon?

—Partimos de que estamos aquí para ayudar. Claro, no es barato construir un chatbot desde cero, pero también quien se arriesgue a invertir va a tener un retorno gigantesco en sus procesos. Podemos tener una tecnología que podemos modificar o adecuar a la necesidad del cliente y eso trae mucho ahorro, pero no llegamos e instalamos lo mismo a todos.

Como es inteligencia artificial, el bot puede necesitar dos días para poder solucionar los problemas que tienen los usuarios de tal empresa o hasta cuatro meses para aprender y solucionar 500 de esos problemas, por ello varía mucho, qué tan variada llega a ser una inversión. Con una Pyme comenzamos con un pequeño grupo de trabajo, analizando procesos y determinando qué se puede hacer para mejorar. No hay barrera para que ninguna empresa deje de pensar en la inteligencia artificial; se necesitan líderes empresariales que crean las TICs.

CRÉDITO: 
Nicolás Lucas

          

Healthcare Chatbots Market Indicates Impressive Growth Rate in Healthcare Industry

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(EMAILWIRE.COM, November 06, 2019 ) Chatbots are adopted among the developed countries such as North and Europe, and is yet to witness widespread adoption in emerging countries, where doctors and other healthcare providers are still reluctant to adopt advanced healthcare solutions. Data privacy concerns...
          

Commentaires sur Le chatbot Transilien évolue et devient Tilien ! par Anaïs

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Profitez du tchat pour poser toutes vos questions. Je rappelle juste que les annonces ne sont pas un fourre tout et que personne n'invente des motifs d'incident pour cacher quoique ce soit. Les motifs annoncés sont les vrais motifs.
          

Commentaires sur Le chatbot Transilien évolue et devient Tilien ! par Fripette

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Je rejoins totalement baro (post du 29 octobre 13:47) sur les annonces en gares: j'ai également cette impression que celles-ci sont un "fourre-tout", des "excuses toutes trouvées" de la SNCF lorsqu'il y a un problème. Dans le sujet à propos du tchat avec la directrice, la 1ère phrase commence par " Vous êtes nombreux à vouloir comprendre le fonctionnement de la ligne H (...) ". Ne sommes-nous pas plutôt nombreux à vouloir comprendre le DYSFONCTIONNEMENT de cette ligne ? Certes, la SNCF s'est améliorée en communication avec ses usagers, mais ne sommes-nous pas nombreux à la recherche encore et encore d'un minimum de pédagogie de la part de l'équipe de cette entreprise afin que nous puissions comprendre pourquoi quelque chose n'a pas fonctionné comme prévu ? Les jours où tout roule normalement, il est si rare de trouver des commentaires qui cherchent à comprendre pourquoi tout a fonctionné... Personnellement, si les annonces en gare me satisfaisaient, je ne viendrais pas sur le blog pour chercher des réponses à mes interrogations. Malheureusement, ayant perdu confiance en ces excuses générales maintes fois répétées depuis des années, je suis toujours à la recherche de réponses pédagogiques de la part de l'équipe du Transilien.
          

Commentaires sur Le chatbot Transilien évolue et devient Tilien ! par Anaïs

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Je vous ai donné des informations simples mais claires et qui reflètent la réalité.
          

Commentaires sur Le chatbot Transilien évolue et devient Tilien ! par baro

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Je ne vous demande pas de dévoiler toutes les coulisses de votre fonctionnement, mais juste de faire preuve d'un peu plus de transparence lorsqu'on vous demande des explications sur un incident qui a fortement impacté les usagers.
          

Commentaires sur Le chatbot Transilien évolue et devient Tilien ! par Anaïs

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Comme vous le savez pour être un fervent lecteur de ce blog, nous ne pouvons pas pour des raisons de sécurité vous donnez tous les tenants et aboutissements de nos coulisses. En effet, si je vous explique le fonctionnement du système ferroviaire dans tous ces détails, un lecteur malveillant aurait toutes les clés en main pour créer à minima des perturbations sur la ligne....
          

Commentaires sur Le chatbot Transilien évolue et devient Tilien ! par baro

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Je vous remercie pour votre réponse, mais pourriez-vous SVP me dire un peu plus précisément ce que vous entendez par "problème d'exploitation de la Gare du Nord" ? J'ai besoin de savoir, car pour moi le terme de "problème d'exploitation" ou d'"incident d'exploitation" que vous utilisez souvent dans les annonces effectuées en gare en cas de perturbation est un vrai fourre-tout qui ne renseigne en rien sur la cause réelle de l'incident et si celui-ci est imputable ou non à la SNCF. Je vous remercie d’avance pour votre réponse.
          

Commentaires sur Le chatbot Transilien évolue et devient Tilien ! par Anaïs

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Bonjour Baro, Vendredi il y a eu un problème d'exploitation de la gare du nord.
          

Commentaires sur Le chatbot Transilien évolue et devient Tilien ! par baro

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En effet, Île de France Mobilités est décideur en ce qui concerne le plan de transport que vous appliquez. Je suis bien d'accord avec vous. Mais ils ne vont jamais voir sur le terrain comment ça se passe pour les usagers (Ils m'ont un jour expliqué qu'ils n'ont que quatre personnes pour assurer le suivi de l'ensemble des réseaux). Et les comptages ne reflètent malheureusement pas la réalité que vivent les usagers, comme j'ai pu le constater en consultant le projet de schéma de secteur de la ligne H voté en 2015 par Île de France Mobilités, qui sous-estime largement le taux de remplissage des trains sur l'axe Ermont-Valmondois (Le tableau figurant dans les documents donne un taux de remplissage maximal de 90% alors qu'il dépasse largement les 100% sur le train que j'emprunte chaque matin pour aller à Paris.) et dont j'ai demandé l'abrogation à Île de France Mobilités (Notamment car les seuls investissements proposés par ce document sont sur la branche Montsoult, qui ne dessert, à l'exception de Sarcelles, que des petites communes, alors que la branche Valmondois dessert la partie la plus densément peuplée du Val d'Oise). Je pense qu'un constat visuel vaut mieux que des chiffres statistiques qui peuvent être mal exploités et conduire à une vision faussée de la situation. "Tous les branches de la ligne H ont un tronçon commun à gare du nord et il n’est donc pas possible de rajouter des trains sinon il y aurait un problème de saturation à gare du nord." Je ne partage pas votre avis : le projet de refonte de la grille horaire de l'axe Ermont-Valmondois que j'ai soumis à Île de France Mobilités consiste uniquement à prolonger jusqu'à Valmondois les omnibus St Leu qui circulent en période de pointe, ce qui ne change pas le nombre de trains au départ et à l'arrivée de Paris Nord. Je pense qu'il y a encore de la marge pour renforcer le plan de transport sur la ligne H et qu'on est loin d'être à un état de saturation comme celui qui existe sur le RER B entre Paris-Nord et Châtelet-Les Halles, où le tunnel géré par la RATP voit passer 32 trains par heure dans chaque sens.
          

Commentaires sur Le chatbot Transilien évolue et devient Tilien ! par baro

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PS : Pour info, l'axe Ermont-Valmondois est celui qui a connu la plus forte hausse de fréquentation au cours des 20 dernières années (90000 usagers/jours en 2019 contre 50000 usagers/jours il y a 20 ans), donc la SNCF se doit de tenir compte de cette fréquentation importante dans sa gestion des circulations des trains sur la ligne H, et donner systématiquement la priorité à cet axe en cas de situation perturbée (Cela n'a justement pas été le cas ce matin : l'axe Pontoise a été privilégié, alors que les usagers de cet axe peuvent se reporter sur le RER C en cas de problème).
          

Commentaires sur Le chatbot Transilien évolue et devient Tilien ! par baro

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Bonjour Anaïs, Je vous fais part de mon vif mécontentement suite aux perturbations intervenues ce matin sur la ligne H, qui m'ont occasionné un retard de près de 30 minutes à l'arrivée à Paris Nord. Mon train AREV, censé arriver à Paris Nord à 08h21 s'est vu bloqué en gare d'Ermont-Eaubonne ; le conducteur invoquant le motif (Injustifié à mon avis) de difficultés de réception en gare de Paris Nord. Ensuite, il a fait tout le reste du parcours à vitesse très réduite, laissant passer devant lui un train en provenance de Pontoise qui desservait presque toutes les gares, ce qui a aggravé le retard. Je rappelle qu'il existe des règles de priorité ferroviaire édictées par l'UIC, qui doivent être respectées par la SNCF, et qui stipulent qu'un train direct ou semi-direct est prioritaire sur un omnibus (Cela signifie que le train en provenance de Pontoise aurait du laisser passer mon train). D'autre part, bloquer des trains au motif de difficultés de réception à Paris Nord, alors que je n'ai pas constaté de saturation de cette gare lorsque mon train y est arrivé, est totalement aberrant. Et ces perturbations interviennent alors qu'il y a déjà eu cette semaine tous les jours des retards liés aux limitations de vitesses aux abords de la gare de St Denis, qui ont parfois été aggravés par d'autres causes (Mercredi après-midi, l'omnibus de 16h15 pour St Leu a subi 6 minutes de retard suite à la présence injustifiée en voie 36 d'un train de la ligne K en direction de Crépy en Valois, qui a impacté le train à destination de Pontoise de 16h11 puis le 16h15 pour St Leu). Je vous demande une fois pour toutes d'assurer un service correct sur l'axe Ermont-Valmondois. J'ai rendez-vous jeudi prochain avec Île de France Mobilités, et je ne manquerai pas de leur faire remonter l'incident survenu ce matin. Je vous remercie d'avance pour votre réponse.
          

Commentaires sur Le chatbot Transilien évolue et devient Tilien ! par Anaïs

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Comme vous le savez certainement les grilles horaires sont construites en collaboration avec notre autorité organisatrice, Ile de France Mobilités, qui décide et finance les transports de la région, ce qui n’empêche pas de faire des études régulières sur l’offre de transport sur les comptages clients en gare et dans les trains. L’axe Sarcelles-Paris est déjà bien chargé avec en moyenne 3 trains sur un laps de temps de 15 minutes : un Persan/Luzarches semi-direct au ¼ d’heure,un TER Beauvais direct à la ½ heure et un Sarcelles omnibus au ¼ heure. Tous les branches de la ligne H ont un tronçon commun à gare du nord et il n'est donc pas possible de rajouter des trains sinon il y aurait un problème de saturation à gare du nord. Concernant votre proposition de train à 8h00 à Presles Courcelles ce n'est pas possible dans l'état actuel des choses : un TER passe sans arrêt dans cette gare à 7h58 et un train part de Luzarches à 7h49 : il n'y a donc plus de créneau de disponible sur cette période.
          

Commentaires sur Le chatbot Transilien évolue et devient Tilien ! par MRN95590

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Depuis plusieurs mois, les trains sur la ligne Persan Beaumont - Paris nord sont pleins au 3ème arrêt, c'est à dire à Presles Courcelles. Avec les constructions d'immeubles, de maisons en cours, bientôt on ne pourra même plus monter à bord. Avez vous d'ores et déjà prévu des trains supplémentaires ; par exemple, un train à 8 heures (à Presles Courcelles) serait une très bonne solution ? comme cela a été le cas il y a quelques années ! Un train tous les 1/4 d'heure aux heures de pointe serait l'idéal !
          

Conversational Commerce in Digital Commerce

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Our conversational commerce solution helps our clients in aspects like cross sell/up sell, marketing campaigns, personalization, customer service, and customer analytics. The Digital Commerce practice implements conversational commerce through 2 channels: voice assistants and chatbots.
          

Power of Conversational Banking: Best Practices for Chatbots

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Though there had been recent advancements in the chatbot technology, they’re not yet preferred as a method of interaction. Banks can use them to solve complex queries, build customer relations, and reinforce sales support.
          

Princess Polly: CRM/Email Marketing Manager

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West Hollywood, CA Princess Polly US - Marketing Established as an online force in the Australian retail scene in 2010, Princess Polly has delivered fashion-forward, trend-driven apparel and accessories for over 15 years. We are obsessed with creating the best customer experience available online and are committed to ensuring a speedy delivery so our customers can wear their picks this weekend! While already being a global player, in late 2018 we set up a new Los Angeles-based office, in addition to operating an office and distribution centre on Australia's Gold Coast. We are looking for the best and brightest to join our global teams in order to grow the Princess Polly brand around the world! As Princess Polly's CRM/ Email Marketing Manager you will have the unique opportunity to create an email program from the ground up. You will own the EDM program, Email automation, Customer segmentations/LTV, Customer data capture strategies. Plus rollout two exciting opportunities to create a market leading Messenger strategy, and rollout our Loyalty program. Full-Time CRM/ Email Marketing Manager Working from our West Hollywood office as the CRM/ Email Marketing Manager you will be responsible for driving traffic & revenue for the business by flawlessly executing on daily sends and increasing email engagement through testing and analysis. You will be strategic, yet detail oriented; an effective project manager, technically and analytically driven. IF YOU ARE INTERESTED, THIS IS WHAT SUCCESS LOOKS LIKE AS OUR CRM/ EMAIL MARKETING MANAGER Partner with key stakeholders to create an email strategy for the business Lead creative development and technical implementation of new transactional emails, drip series, triggered emails Build and maintain the email marketing calendar and partner with leaders to plot daily marketing messages and stories Manage daily execution of emails from creative ticket entry, creative reviews, list and campaign set up in our email platform, coding, QA and scheduling Manage user experience/funnel from email to site Create and present email results & insights on a weekly and monthly basis Create testing framework and partner with CRM analyst on test set up & reporting Partner with offshore resources to run inventory checks and merchandising FPL's as needed Partner with internal tech teams to build new functionality and triggers and troubleshoot issues as needed Partner with leaders to implement wins, learnings, new technologies and best practices to help grow the business Act as point of contact for cross functional partners (product/merchandising/acquisition) on email initiatives for business Setup and manage messenger / chatbot channel Manage email channel via automations, list growth and custom webforms Custom journey mapping across multi-channels Review attribution modeling Customer insights & data analytics Segmentation and targeting Personalisation & recommendations Marketing automations Ownership of CLTV, conversion rate, retention and reactivation optimisation Manage loyalty, VIP, referrals channel IF YOU CAN ACCOMPLISH THE ABOVE, YOU'VE GOT WHAT IT TAKES. REALISTICALLY THOUGH, YOU WILL HAVE 2+ years of experience in Email Marketing Strong knowledge of HTML (knowledge of XML is a nice to have) Solid understanding of email fundamentals (CAN-SPAM compliance, deliverability, A/B split testing, etc.) and KPIs Email reporting experience; knowledge of email metrics and able to identify trends and translate data into actionable business insights Experience with email coding (understand email coding best practices) Experience with personalization and dynamic content coding for email Experience with segmentation and targeting Self-motivated and takes initiative; must be able to work independently Organized and detail-oriented is a must! Attention to detail Ability to multi-task and work in a collaborative and fast-paced environment Strong computer skills and proficient in Photoshop and Microsoft Office (Excel, PowerPoint, Word) Excellent communication and interpersonal skills We recognize that asking you to give 100% of yourself on daily basis, requires us to show you the love and offer a package that can only be described as best in class within the retail space today! ? Amazing Employee Discount Program (40%) ? Breakfast & Snacks Daily + All the Coffee, Tea, Water, & Soda You Can Drink ? Company Sponsored Medical (HMO & PPO Options), Dental, & Vision Plans ? Company Paid Life, Short Term Disability, Long Term Disability, & Employee Assistance Plans ? 401(k) Program (100% Match Up to 5% of Pay) ? Individual & Team Based Leadership Development Programs ? Positive Company Culture that Celebrates both Personal & Company Milestones ? 15 Vacation Days + 5 Sick Days + 10 Holidays Aside from the amazing array of tangible benefits and perks, Princess Polly offers you the chance to make a daily impact on a global business. You have the opportunity to pursue your passion and plan your own future as part of our team! What are you waiting for? Come experience something different and amazing in the retail space! #PrincessPolly #PollySays #PursueYourPassion #PrincessPollyCareers #SomethingDifferent #ExcelerateYourCareer Princess Polly is an Equal Opportunity Employer (EOE) We're committed to a diverse and inclusive workplace and encourage applicants from all walks of life. Come join us, different makes us better If you need assistance or accommodation during the hiring process due to a disability, please contact us at . P lease note that we do not respond to application inquiries or resume submissions via this email address.
          

Artificial Intelligence Bias: On Trust, Complexity, and Diversity

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Just as in computers “Garbage In = Garbage Out,” so also in Machine Learning: “Bias In = Bias Out.” The Microsoft Twitter chatbot Tay had to be hastily withdrawn after it reacted to trolls with racist and misogynist tweets. Presumably, the bot developed this artificial intelligence bias from its machine learning basics.
          

AI powered conversational sales assistant

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Increase your customer satisfaction with IRA, an AI powered conversational chatbot for your eCommerce store or retail store to manage discountcoupons, offers, festiveoffers contextually through conversation over chat. We have an excellent team in providing best services for AI chatbot with advance features at the highest quality within your budget. Contact us at: +1 609 986 0902 or email us at: sales@ncrtechnosolutions.com.Visit us at www.ncrts.com
          

Looking for End-to-End SharePoint Development Services

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Microsoft SharePoint is a widely used enterprise-level platform, adopted by organizations for efficient collaboration, data storage, and document/project management. SharePoint simplifies business processes, provides a secure internal information sharing platform, and enhances productivity. Ranosys, a pioneer Microsoft SharePoint development company, provides custom SharePoint solutions in UK (London) for all your business needs. Ranosys is proactively meeting the diversified challenges in a cross section of industries by offering comprehensive solutions in the areas of: Enterprise E-Commerce (Magento Commerce Solution Partner) Sharepoint Development Services Mobile App Development (OutSystems Low-Code Platform Development, iOS & Android Mobile App, Cross Platform Mobile App, IoT Mobile App) Salesforce Consulting Services Web & CMS Development (Drupal, PHP, WordPress, Mean Stack) AI/Machine Learning (Chatbot Development)
          

Chatbot messenger for better customer care

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It is high time to get the chatbot for your business page from one of the top chatbot development company. Sphinx Solution is here to help you out. Contact Sphinx today and get a free consultation. Contact Us:- Mail:- info@sphinx-solution.com Phone:- 07717777916 Address:- Kemp House, 160 City Road, London, United Kingdom, EC1V 2NX
          

Instagram like Social Media Mobile Application!

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Are you planning to develop Instagram like Social Media Mobile Application? Engage us for your mobile and web application projects. We have an excellent team in providing best services for your mobile app, website and AI chatbot at the highest quality within your budget. Contact us at : +1 609 986 0902 or email us at : sales@ncrtechnosolutions.com.Visit us at www.ncrts.com
          

Local Business Platform Application in Mobile and or Web!

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Are you planning to develop a local business platform application in mobile and or web? Engage us for your mobile and web application projects. We have an excellent team in providing best services for your mobile app, website and AI chatbot at the highest quality within your budget. Contact us at : +1 609 986 0902 or email us at : sales@ncrtechnosolutions.com.Visit us at www.ncrts.com
          

Add power of video conferencing to your mobile or web app!

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Video-conferencing to your mobile or web app? Engage us for your mobile and web application projects. We have expert in providing best services for your mobile app, website and AI chatbot at the highest quality within your budget. Contact us at : +1 609 986 0902 or email us at : sales@ncrtechnosolutions.com.Visit us at www.ncrts.com
          

Best Android App Development Company in London,UK

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Being one of the top Android App Development Companies in London, UK,DxMinds offer creative and customized mobile app development services on all platforms including iOS, Android and Windows. We are the best mobile application development Company in London, UK is ready to help all size of business to get more value through trending technology including AI, Chatbot, BlockChain, Machine Learning, IOT, AR/VR/MR, React Native and many more. Visit https://dxminds.com/top-7-mobile-app-development-companies-in-manchester-cambridge-uk/
          

Voice enable mobile app with language translation serrvices

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Hire the Experts in providing voice enable mobile app with voice & language translation services! We develop your mobile app, website and AI chatbot at the highest quality within your budget. Contact us at : +1 609 986 0902 or email us at : sales@ncrtechnosolutions.com.Visit us at www.ncrts.com
          

Best Node.js Application Development Company in the UK

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Are you looking for a Node.js Developer in the UK to work on the web, mobile, network or real-time applications? Jellyfish Technologies partner with you right from the inception of an idea to the finished product. Node.js Developers of Jellyfish Technologies provides many services such as node.js app customization services, chatbot development, node.js API development etc., with high-level domain knowledge. Jellyfish Technologies is the best Node.js Application Development Company in the UK that sits down with you to architect the optimal solution. They deliver accomplished, and scalable applications for all their clients as they understand that business goals will vary over time and so should their solutions. To Jumpstart your unique journey towards success all you need is to contact us. Contact Us: Head Office: G-76, Third Floor, Sector 63, Noida, Uttar Pradesh, India, 201301 Ph: +91-1204296782, +1 (801) 477-4541 Business Email: - enquiry@jellyfishtechnologies.com
          

Microsoft launches Power Virtual Agents, its no-code bot builder

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Microsoft today announced the public preview of its Power Virtual Agents tool, a new no-code tool for building chatbots that’s part of the company’s Power Platform, which also includes the Microsoft Flow automation tool, which is being renamed to Power Automate today, and Power BI. Built on top of Azure’s existing AI smarts and tools […]
          

What could go wrong? Redmond researchers release a blabbering bot trained on Reddit chats

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But you're going to have to insert a decoder yourself as Microsoft's left the safety on this tech

Microsoft researchers have built a chatbot from OpenAI’s text-generating model GPT-2, and trained it on millions of conversations scraped from... oh crap.…


          

The Complete Machine Learning A to Z Bundle (96% discount)

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Chatbots are voice-aware bots, i.e. computer programs designed to simulate human conversations with users. Chatbots have become ubiquitous across sites and apps and a multitude of AI platforms exist which help you get up and running with a chatbot quickly. This course introduces DialogFlow, a conversational interface for bots, devices and applications. It’s Google’s bot…
          

Chatbot Technology Landscape – AI Platforms

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We build a lot of different types of chatbots at The Bot Forge and deliver these to a variety of platforms such as Web, Facebook Messenger, Slack or WhatsApp. To create our chat bots we often use different AI platforms which offer more suitable features for a specific project. All the major cloud and open-source […]

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WhatsApp Business & Creating a WhatsApp Chatbot

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  Creating a WhatsApp chatbot with Twilio and Dialogflow: In this article, I’m going to cover WhatsApp business and dive into creating a WhatsApp chatbot. Why is WhatsApp so important? It’s official, WhatsApp has one or two users…yes, that’s the understatement of the year! In fact, WhatsApp has 1.5 billion users from 180 countries, that […]

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6 Tips to ensure that your chatbots are GDPR compliant

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General Data Protection Regulation (GDPR) entered into force and was fully operational as of May 25th 2018. You can read all about it here. The new regulations brought a series of changes and improvements while strengthening the current regulatory framework. The GDPR applies to any website or mobile application collecting data from EU residents and that […]

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The Bot Forge Named a Leader in AI

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Did you know that more than 100,000 businesses are using chatbots to help optimize their customer experience? Customers want instant replies, and chatbots are the way to achieve this, according to a 2018 Forbes article. Here at The Bot Forge, we have been providing custom software development and AI services since 2018. What they say […]

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How Much Does It Cost To Build A Chatbot In 2019?

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We are often asked this by clients looking to start their first chatbot project. Like most software projects the price really depends on the scale and complexity of the project. This will govern the effort involved to build the bot and define whether it needs to be a custom chatbot or off the shelf solution. […]

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Developing a Chatbot? 6 Common Mistakes to Avoid

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If you are looking to streamline certain operations of your business, implementing a chatbot is a great way to go about it. After all, you can use technologies such as artificial intelligence (AI) and natural language processing (NLP) so that it can follow different types of conversations with users and provide relevant responses where necessary. […]

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Why Dialogflow?

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Dialogflow is Google’s human-computer interaction developer which is based on natural language conversations. At The Bot Forge, Dialogflow is our platform of choice for chatbot construction. There’s three main reasons for why we’re amongst companies such as Domino’s and Ticketmaster who make Dialogflow their chatbot platform of choice. Flexible coding: Thanks to Dialogflow’s in-line code […]

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Why using chatbots for business can help you remain competitive

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Chatbots For Business The business landscape is evolving faster and faster, we look at using chatbots for business to help you remain competitive. There is so much coverage of artificial intelligence technology and chatbots these days  There is no doubt that chatbots are big news for many different industries, from e-commerce and fashion to healthcare […]

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Planning the best chatbot

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Planning the best chatbot: 10 questions to answer Congratulations you’ve had that lightbulb moment and you have an idea to create the best chatbot, or maybe you’ve heard so much about chatbots lately you feel you should explore the idea of using one for your company. If you want to read more about how a chatbot […]

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Microsoft toont laagdrempelige chatbot-tool

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Microsoft heeft een preview vrijgegeven van zijn Power Virtual Agents tool. Het is een zogenaamd `no-code´ tool waarmee iedereen een chatbot moet kunnen creëren. Power Virtual Agents maakt onderdeel uit van het Power Platform van Microsoft, en is gebaseerd op kunstmatige intelligentie binnen Azure die gebruikt kan worden om bots te maken. Microsoft belooft dat […]


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